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Hôtel Jenny

3.0 star property
Riverfront hotel with 24-hour fitness centre and sauna

Photo gallery for Hôtel Jenny

Garden
Indoor pool, pool loungers
View from room
Premium Room
Front of property - evening/night

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Pool
  • Bar
  • Hot tub
  • Breakfast available
  • Spa
The current price is NZ$225
includes taxes & fees
14 July - 15 July

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Room

Family Room

Family Room

8.4 out of 10
Very good
(6 reviews)

Highlights

Soundproofed
Heating
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2024
Separate bedroom
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Large Single Sofa Bed OR 2 Single Beds and 1 Large Single Sofa Bed

View all photos for Superior Room

Superior Room

Superior Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Soundproofed
Heating
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2024
Separate bedroom
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Heating
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2024
Separate bedroom
Premium bedding
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Room

Premium Room

Premium Room

Highlights

Balcony
Soundproofed
Heating
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2024
Separate bedroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
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About the area

Map
84, rue de Hégenheim, Hagenthal-le-Bas, Haut-Rhin, 68220

What's nearby

  • Basel Zoo - 9 min drive - 6.9 km
  • Marktplatz - 10 min drive - 8.0 km
  • Basler Muenster - 11 min drive - 8.3 km
  • Congress Center Basel - 12 min drive - 9.4 km
  • St. Jakobshalle - 13 min drive - 10.6 km

Getting around

  • Saint-Louis La Chaussée Station - 11 min drive
  • University Tram Stop - 11 min drive
  • Basel (BSL-EuroAirport) - 17 min drive

Restaurants

  • ‪Landhus Wirtshachft zur Windstube - ‬7 min drive
  • ‪China Town - ‬3 min drive
  • ‪Restaurant Mühle - ‬7 min drive
  • ‪Villa Winzerpark - ‬8 min drive
  • ‪Restaurant zum Bad - ‬7 min walk

About this property

Hôtel Jenny

Family-friendly hotel by the river, remodelled in 2024
Take advantage of an adjacent golf course, a terrace and a coffee shop/cafe at Hôtel Jenny. Adventurous travellers may like the fishing and hiking/biking trails at this hotel. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. The on-site French cuisine restaurant, JENNY, offers dinner, light fare and children's meals. Free in-room WiFi is available to all guests, along with a garden and a playground.
Other perks include:
  • An indoor pool with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
  • Express check-in, a front desk safe and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Hôtel Jenny offer thoughtful touches, such as premium bedding, as well as amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge) and free cots/infant beds
  • Free toiletries and hairdryers
  • LCD TVs with premium channels
  • Wardrobes/cupboards, heating and daily housekeeping

Languages

English, French, German, Italian

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Exterior

Arrow Hotel

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
9.2 out of 10, Wonderful, 141 reviews
The price is NZ$158
includes taxes & fees
14 July - 15 July
Arrow Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; EUR 23 for adults and EUR 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • JENNY

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Fishing
  • Hiking/biking trails
  • Hot tub
  • Indoor pool
  • Library
  • Piano
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 86 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Dock
  • Garden
  • On a river
  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Stair-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1930
  • Renovated entire property - November 2024
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 January to 5 January:
  • Bar/Lounge
  • Dining venue
  • Swimming pool
The following facilities are closed for Christmas Eve and Christmas Day:
  • Dining venue

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 21.0 per day.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.88 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 23 for adults and from EUR 11 for children
  • Airport shuttle fee: EUR 30 per person (one-way)
  • Pet fee: EUR 15 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 21.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Jenny
Hotel Jenny Hagenthal-le-Bas
Jenny Hagenthal-le-Bas
Hotel Jenny
Hôtel Jenny Hotel
Hôtel Jenny Hagenthal-le-Bas
Hôtel Jenny Hotel Hagenthal-le-Bas
Hotel Brasserie JENNY Spa Fitness near Basel

Frequently asked questions

Does Hôtel Jenny have a pool?

Yes, this property has an indoor pool. The swimming pool is closed seasonally each year from January 1 until January 5.

How much does it cost to stay at Hôtel Jenny?

As of 13 Jul 2025, prices found for a 1-night stay for 2 adults at Hôtel Jenny on 14 Jul 2025 start from NZ$221.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hôtel Jenny pet-friendly?

Yes, Hôtel Jenny allows cats and dogs (limit 2 total). There's a fee of EUR 15 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hôtel Jenny?

Self-parking is free at this property.

What time is check-in at Hôtel Jenny?

Check-in start time: 2 PM; check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Hôtel Jenny?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Does Hôtel Jenny provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 30 per person applies.

Where is Hôtel Jenny located?

Located on a river, this family-friendly hotel is within 6 mi (10 km) of St. Theresia, Basel Zoo, and Naturhistorisches Museum. Basel Natural History Museum and Botanischer Garten der Universitat are also within 6 miles (10 km).

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Hôtel Jenny Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 170 out of 287 reviews
Rating 8 - Good. 96 out of 287 reviews
Rating 6 - Okay. 15 out of 287 reviews
Rating 4 - Poor. 4 out of 287 reviews
Rating 2 - Terrible. 2 out of 287 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Very nice property in a quiet lovation
Stayed 1 night in May 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Beautiful property. The staff are amazing. Excellent option if you travel with kids
Stayed 4 nights in Jun 2025

10/10 Excellent

Alexandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place!!!

Very good and peaceful place
Stayed 1 night in Dec 2024

10/10 Excellent

tom

Liked: Cleanliness, amenities, property conditions & facilities
Super was it
Stayed 1 night in May 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been thetr many time, the owners do a great job, very friendly, very kind staff
Stayed 1 night in Nov 2024

10/10 Excellent

Cornelius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bucolic hotel near Bâle-Mulhouse

Nice place near Bale-Mulhouse airport, though you need a car to get here as public transport takes some time. Resto looked very good though you need a reservation
Stayed 1 night in Feb 2025

10/10 Excellent

Ruud

Liked: Cleanliness, staff & service, property conditions & facilities
Quit and luxery hotel, enjoined the stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

magnificent property

A really beautiful property to stay at. The rooms are very well appointed, clean and quiet. The staff are all very friendly. The pool is wonderful. The area is lovely. Highly recommended
Stayed 1 night in Apr 2024

10/10 Excellent

JANE

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely relaxing spot near the water. Beautiful trees and grassy area
Stayed 1 night in Jun 2023

6/10 Okay

Anthony

Liked: Cleanliness, staff & service
Room fine , garden great for the dog , food and wine poor and expensive. Staff helpful and cheerful.
Stayed 1 night in Sep 2023

6/10 Okay

Tazire

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
No 24 hour duty, this place seems strange at night walking, there is literally nothing around the area besides the border which was interesting
Stayed 2 nights in Mar 2024

6/10 Okay

Colin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Rooms are modern and clean. Breakfast is ok. Employee below average. Becauase we where on travel we stayed for one night and wanted to get up early to move further. When inquired for time of breakfast the employee tolt it was at 7. We went up early and there was no breakfast. We waited for nothing. At 7:30 the breakfast was ready. Unfortunately bad information from employee.
Stayed 1 night in Jul 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice, quaint hotel outside of Basel. We found a parking spot fairly easily. We choose to take a bus into Basel, which was easy and affordable. Just a short walk to the stop. Everyone was very nice and helpful. They worked hard to keep the guests happy. The breakfast was very good. The restaurant was excellent. This is not a business hotel but a nice getaway. We did not use the pool, but it looked nice. The back garden was nice, with a stream running along it. Relaxing. They do have an outdoor hot tub, but the water looked like it needed to be changed out. It was a little green and foamy. The rooms were large and comfortable. The little tables next to the bed were attached to the wall but were sloped and needed repair. Just some minor maintenance issues. Overall a good stay and would stay again.
Stayed 2 nights in Oct 2024

10/10 Excellent

salvatore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles perfekt
Stayed 1 night in Jun 2025

10/10 Excellent

Florian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein wunderbarer Ort zur Erholung mit kleinem Park direkt an der Grenze. Frühstück mit großer Auswahl. Sprachliche Barrieren (ich kann leider kein französisch)im Restaurant wurden gut gelöst.
Stayed 5 nights in May 2025

6/10 Okay

Kader

Disliked: Cleanliness, amenities, property conditions & facilities
Bof bof chambre bruyante la route qui passe juste devant.
Stayed 1 night in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with good restaurant. Staff was very family friendly
Stayed 3 nights in Apr 2025

2/10 Terrible

Verified traveller

J'ai payé la chambre avec le petit déjeuner inclus, mais lorsque nous avons quitté l'hôtel, le petit déjeuner nous a été facturé à 23 euros par personne.
Stayed 1 night in Mar 2025

10/10 Excellent

Uwe Manfred

Sehr freundliches Personal, ruhige Atmosphäre und Umgehung. Idealer Ort zum Erholen.
Stayed 5 nights in Feb 2025

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Überraschend schön

Überraschend schön
Stayed 1 night in Mar 2025

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein wunderschönes Hotel mit anliegenden Restaurant. Die Zimmer sind sauber und gemütlich eingerichtet. Das Personal ist sehr freundlich und zuvorkommend. Das Frühstücksbuffet hat uns sehr gut gefallen, alles war frisch,reichhaltig und köstlich. Da wir den ganzen Tag bei einem Retreat waren konnten wir leider den Sauna&Wellnessbereich nicht testen. Wir kommen auf jeden Fall wieder und nehmen uns dann mehr Zeit, um alle Annehmlichkeiten des Hotels zu genießen. Vielen Dank
Stayed 3 nights in Feb 2025

10/10 Excellent

Riccardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sympathique séjour, personnel accueillant.
Stayed 1 night in Feb 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024