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Reviews of Fletcher Hotel De Wageningsche Berg

4 out of 5
Fletcher Hotel De Wageningsche Berg
Generaal Foulkesweg 96, Wageningen

Reviews

8.6

Excellent

Rating 10 - Excellent. 140 out of 322 reviews" "
Rating 8 - Good. 139 out of 322 reviews" "
Rating 6 - Okay. 30 out of 322 reviews" "
Rating 4 - Poor. 7 out of 322 reviews" "
Rating 2 - Terrible. 6 out of 322 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

DON, Renton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Mar 2024

10/10 Excellent

Jordan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, great rooms, everything you need for a comofrtable stay. Only issue being the staff left the windows in our rooms wide open after cleaning.
Stayed 3 nights in Jan 2024

6/10 Okay

Sarah

Stayed 2 nights in Sep 2023

10/10 Excellent

Corinne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 7 nights in Sep 2023

8/10 Good

Lee

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This was my second stay in Wageningen for work. While the hotel was much nicer than other hotels in the area in terms of rooms, comfort and property. The front desk staff, however, were not great to me. I'd go as far as to say they were fairly rude to me. They were unfriendly during check-in, almost acting as though I wasn't worth their time. Then they tried to blame me for missing a taxi I requested they prebook for me. The taxi driver was nice enough to let me know they actually requested the taxi to the wrong hotel, then tried to blame it on me. I almost missed a business meeting because of this. And honestly, I wouldn't have cared I'd the person who made the mistake hadn't tried to blame it on me. It was just a strange way for someone in customer service to behave. Also, the room did not have any shampoo or conditioner. Just ads to buy their brand of shampoo and conditioner. Not a deal breaker, but a bit odd. Like I said, otherwise this place is great. If you like a bit of quiet, you can't beat the location.

8/10 Good

Iljana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

jane

Stayed 1 night in Jun 2023

6/10 Okay

Suresh

Business traveller
Liked: Cleanliness, property conditions & facilities
My hotel room is spacious as I booked suite.. but the breakfast options is limited and fruit basket is full of rotten fruits. Can’t imagine that kind of fruits in Dutch country.
Stayed 3 nights in Jun 2023
Response from Nina on 27 Jun 2023
Dear Sir/Madam,Thank you very much for your review. Glad you enjoyed your spacious room. Sorry to hear about the fruit during breakfast, this is not what you can expect from us.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab
Great hotel, only stayed one night but it was lovely.
Stayed 1 night in Apr 2023
Response from Nina on 30 May 2023
Dear Mr/Mrs,Thank you for your review.Good to hear that you enjoyed your stay in our Hotel. Hopefully we may welcome you again in the future!With kind regards,Fletcher Hotel de Wageningsche Berg

8/10 Good

René van der

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mooi hotel, mooie locatie
Stayed 1 night in Dec 2022

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked all of the trails near the property. It was beautiful.
Stayed 2 nights in Aug 2022

6/10 Okay

Wilco

Stayed 1 night in Jul 2022

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular views and great service
Wow, what a wonderful stay. We received a generous upgrade to one of the best rooms and I wish I did not have to spend most of my time in business meetings while visiting Wageningen. My wife thoroughly enjoyed the walking access to arboretums and to town, and the relaxing views of the countryside. Breakfast was great. The only downside for us is we relied on public transportation while traveling through The Netherlands, and this was an 8 minute walk to get you a bus stop that takes you to the Wageningen bus station. The area is not known for having a reliable taxi service. So a car would be ideal here. I'll keep that in mind when I come here the next time.
Stayed 2 nights in May 2022

6/10 Okay

Lieven

Stayed 5 nights in May 2022

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean with a great view!
Stayed 3 nights in Dec 2021

10/10 Excellent

Thomas, Cergy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice, the room are large and sober. I had a great view. There was not one use product in the bathroom, which I was happy not to have !
Stayed 1 night in Oct 2021

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad services
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 20 nights in Apr 2021

8/10 Good

John

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel less than spectacular service
Very nice room and view. Service was as bad as every other time I’ve stayed in this hotel. Despite the beautiful property and the great cleaning staff making the room wonderful, for some reason this hotel manages to consistently disappoint when it comes to the of the brasserie staff. Food is great so the problem is only with the wait staff that seems to delight in waiting for a 20 minutes before they bring you a menu even though they just es seated you and the brasserie is nearly empty, and then wait another 20 minutes to serve your drink so you’re already waiting about 45 minutes in the brasserie before you even can order. Oddly if you choose the restaurant instead the service is much better
Stayed 4 nights in Oct 2020

10/10 Excellent

Dimitrios

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2020

8/10 Good

Mofoluwasho

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and great price
Really enjoyed my stay. The environment was very conducive for a business trip. The room size was just right and the bathroom was very clean.
Stayed 2 nights in Nov 2019

6/10 Okay

Michael

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel but service could be better
A nice hotel with beautiful surroundings. The bathroom could have been cleaner. The restaurant menu is rather limited, the service was slow, but the food was good. Also, the front desk could be better managed and trained. The night before my departure I asked to have a taxi booked for the next morning. Fortunately I checked on it first thing the next morning because it had not been booked. I also received a bill at checkout showing that my account was paid up only the have the hotel accuse me later of leaving without checking out at all this implying that I was attempting to avoid paying the bill. Apparently they had applied someone else’s payment to my account. In any case, the confusion was cleared up, and I paid the bill despite their poor customer service effort.
Stayed 3 nights in Oct 2019

10/10 Excellent

Dermot

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Ramy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

2/10 Terrible

Ruth

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Aug 2019

10/10 Excellent

Tom

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A stay in nature
Such a peaceful and nature-al location amidst the arboretum and the rivers and hills and valleys and forests...
Stayed 4 nights in Aug 2019

6/10 Okay

Marc

Business traveller
Liked: Cleanliness, staff & service, room comfort
Functional and unremarkable
Hotel is in a lovely location on the outskirts of the town. Staff were friendly however sent me to the wrong room initially. Rooms I would say are very bland with little personality, no extras, toiletries, more akin to a budget hotel. No pictures, no room service, no water bottles, no minibar. I was only there for one night so was out for dinner. Bed was just ok, I’ve never been a fan of the square pillows which I know is a Dutch European thing. Breakfast was ok they had some gluten free bread but nothing much else and nothing else marked up with gluten or other allergens. I would Say functional and unremarkable hotel.
Stayed 1 night in Sep 2019

8/10 Good

Tom

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gardens, rivers, forests and nature walks abound
It's a very special location for relaxing even if on business as you are surrounded by beautiful nature walks and river views, like in a forest (the botanical garden is next door!).
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the remote location. Super peaceful. The staff were very friendly and helpful.
Stayed 6 nights in Jul 2019

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Disliked: Staff & service, amenities
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful views from the window. Didn't like that a twin room could not be provided although I requested it. One was only available for an extra 10Euros. This is something that Expedia needs to ensure is passed to the hotel as the request was added to their website.
Stayed 1 night in Apr 2019

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Excellent quality hotel for the money, lovely views. Restaurant very good quality, I was entertaining clients and we were not disappointed.
Stayed 1 night in Mar 2019

6/10 Okay

O, Portugal

Liked: Staff & service
Excellent location and views over the river. Friendly staff and good facilities such as the Wellness center which available to guests for a very reasonable fee. Has for the service, and quality/cleanliness of the rooms... hard to understand why the 4* rating.
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed a relaxing stay in this hotel. The setting in the woods and overlooking the Rhine was very good with a lovely walk right out of the door. It's just a 5 minute drive into the town centre or a bus route is right outside. Our room was very comfortable and clean. Breakfast had everything we could possible want and the communal areas were beautifully decorated for Christmas. We would have loved the jacuzzi and steam room to have been included in the cost.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Stayed 3 nights in Nov 2018

4/10 Poor

AD, Germany

Disliked: Staff & service, property conditions & facilities, room comfort
Doesn't correspond at all to 4 stars, rather corresponds clearly to max. 3 stars...!
Stayed 2 nights in Nov 2018

8/10 Good

Aymn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

10/10 Excellent

Haz, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel
We arrived late at night and were just passing through, wish we could have stayed longer - everything looked great.
Stayed 1 night in Sep 2018

10/10 Excellent

Bob, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Me and my partner stayed at this hotel for four days and the service was excellent. Located next to botanical Gardens. I would suggest that you hire bikes provided by the hotel as this makes your journey into the town centre easier. I would highly recommend this hotel to anybody wanting to stay in the Wageningen.
Stayed 3 nights in Sep 2018

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, bad Wifi
WiFi really bad. In case you need to do some work in your room can be quite uncomfortable
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
great place, small and soft mattress
very good place but very bad old soft mattresses in two small beds..
Stayed 5 nights in Aug 2018

10/10 Excellent

Ron, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Entire stay was wonderful! Friendly staff. We will definitely recommend this hotel to anyone planning a visit to Wageningen. We will be return guests when the occasion arises.
Stayed 3 nights in Aug 2018