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NH Canciller Ayala Vitoria

4.0 star property
Pet-friendly hotel connected to a shopping centre in Vitoria-Gasteiz with a 24-hour front desk
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for NH Canciller Ayala Vitoria

Lobby
Lobby
Superior Room
Lobby
Minibar, in-room safe, desk, blackout curtains

Reviews

8.6 out of 10

Excellent

Popular amenities

8.4 out of 10
Guests loved the amenities.
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Room service
    Room service
The price is NZ$136
includes taxes & fees
29 Sept - 30 Sept
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Room options

Available filters for rooms
Showing 3 of 9 rooms

View all photos for Standard Room, View

Room amenity

Standard Room, View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Bidet
Eco-friendly toiletries
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Bidet
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room (Extra Bed 2 Adults + 1 Child)

Room amenity

Standard Room (Extra Bed 2 Adults + 1 Child)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Bidet
Eco-friendly toiletries
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

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includes taxes & fees
29 Sept - 30 Sept
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About the area

Map
Santiago Ramon y Cajal Kalea, 5, Vitoria-Gasteiz, Alava, 01007

What's nearby

  • Virgen Blanca Square - 6 min walk
  • Plaza de Espana - 7 min walk
  • University of the Basque Country - 8 min walk
  • Cathedral of Santa Maria de Vitoria - 12 min walk
  • Mendizorroza Stadium - 16 min walk

Getting around

  • Vitoria (VIO-Vitoria-Gasteiz Train Station) - 6 min walk
  • Vitoria (VIT) - 11 min drive

Restaurants

  • ‪Xixilu - ‬5 min walk
  • ‪Cafeteria Lovaina - ‬6 min walk
  • ‪Manai - ‬5 min walk
  • ‪O'Connors - ‬4 min walk
  • ‪Asador Sagartoki - ‬5 min walk

About this property

NH Canciller Ayala Vitoria

Upscale hotel located in Lovaina
Consider a stay at NH Canciller Ayala Vitoria and take advantage of laundry facilities, car hire on-site and a bar. The on-site international cuisine restaurant, Quejana, offers lunch, dinner and light fare. Free in-room WiFi and a business centre are available to all guests.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • A bike on-site, babysitting (surcharge) and a water dispenser
  • A 24-hour front desk, luggage storage and a reception hall
Room features
All 174 rooms feature comforts such as air conditioning, in addition to perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling and LED light bulbs
  • Eco-friendly toiletries, baths and bidets
  • TVs with cable channels
  • Wardrobes/cupboards, eco-friendly cleaning products and free infant beds

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 19 per night)

Food and drink

  • Daily buffet breakfast available for a fee: EUR 13 to 32 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Quejana

Things to do

  • Bicycle storage
  • Bicycles

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 5,630 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 10 floors
  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 kg per pet)

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 to 32 per person
  • Self-parking fee: EUR 19 per night
  • Pet fee: EUR 25 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Canciller
Canciller Ayala
NH Ayala
NH Canciller
NH Canciller Ayala
NH Canciller Ayala Hotel
NH Canciller Ayala Hotel Vitoria
NH Canciller Ayala Vitoria
NH Canciller Ayala Vitoria Hotel Vitoria-Gasteiz
NH Canciller Ayala Vitoria Vitoria-Gasteiz
NH Canciller Ayala Vitoria Hotel
Nh Hotels Vitoria Gasteiz
NH Canciller Ayala Vitoria Hotel
NH Canciller Ayala Vitoria Vitoria-Gasteiz
NH Canciller Ayala Vitoria Hotel Vitoria-Gasteiz

Frequently asked questions

Is NH Canciller Ayala Vitoria pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 25 kg per pet. There's a fee of EUR 25 per accommodation, per night. Service animals are exempt from fees.

How much does it cost to stay at NH Canciller Ayala Vitoria?

As of 22 Sept 2024, prices found for a 1-night stay for 2 adults at NH Canciller Ayala Vitoria on 29 Sept 2024 start from NZ$135.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at NH Canciller Ayala Vitoria?

Self-parking is available for EUR 19 per night.

What time is check-in at NH Canciller Ayala Vitoria?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at NH Canciller Ayala Vitoria?

Checkout is at noon.

Where is NH Canciller Ayala Vitoria located?

Located in Lovaina, this hotel is within a 5-minute walk of Florida Park, Basque Parliament Building and Armory Museum of Alava. Cathedral of Mary Immaculate and Convent of San Antonio are also within 5 minutes. Vitoria (VIO-Vitoria-Gasteiz Train Station) is 6 minutes by foot and Vitoria-Gasteiz Station is 6 minutes.

NH Canciller Ayala Vitoria Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 270 out of 577 reviews" "
Rating 8 - Good. 231 out of 577 reviews" "
Rating 6 - Okay. 56 out of 577 reviews" "
Rating 4 - Poor. 13 out of 577 reviews" "
Rating 2 - Terrible. 7 out of 577 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Darren

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel just on the edge of the old town
Stayed 1 night in Aug 2024

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night. Car park is very small, but the gentlemen on reception made a great effort to secure us a parking slot.
Stayed 1 night in Sep 2024

10/10 Excellent

Damian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff was so helpful and accommodating.
Stayed 1 night in Jul 2024

6/10 Okay

Inna

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
This is the only hotel I’ve been to that advertised air conditioner and it wasn’t turned on in the whole hotel. Sleeping was not pleasant at all. We had to either open a window to a very noisy street or have a noisy fan. Terrible experience
Stayed 1 night in Jun 2024

10/10 Excellent

Jazmin

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2024

10/10 Excellent

Laure

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On our way from Lisbon to Cannes
stayed just one night. The only negative is that there was no place de parking inside the hotel. But we found one nearby in a nice public parking. Our room ha a vew of the magnificient park and of the cathedral. Very good buffet breakfast. Vitoria lives its reputation of a green city
Stayed 1 night in May 2024

8/10 Good

David

Liked: Property conditions & facilities, room comfort
Nice hotel, staff a little too regimented
Nice hotel in a nice spot. Staff were ok but very regimented. Breakfast at 8 do not show up 5 minutes earlier that sort of thing. Could have been a little bit more accommodating in this modern age.
Stayed 1 night in Mar 2024

10/10 Excellent

Rommel, New Hudson

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, clean and good location.
Stayed 5 nights in Mar 2024

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely weekend trip
Great place, great view. Clean and good class people
Stayed 2 nights in Jan 2024

10/10 Excellent

Miguel

Stayed 1 night in Nov 2023

10/10 Excellent

ROBERTO

Stayed 1 night in Nov 2023

8/10 Good

Diana, San Francisco

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The hotel lobby and service were amazing. The rooms were a little small and the shower was not very clean.
Stayed 2 nights in Oct 2023

6/10 Okay

satyajeet

Stayed 3 nights in Aug 2023

8/10 Good

Lee

Stayed 5 nights in Jul 2023

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely view, great location
Lovely view of the cathedral and the park. Great location - walking distance to the train station and also the town.
Stayed 1 night in Jun 2023

8/10 Good

Sharon

Stayed 1 night in Apr 2023

10/10 Excellent

Geoffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very modern, great staff, excellent bar and morning buffet.
Stayed 1 night in Oct 2022

10/10 Excellent

Nelson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general a very good hotel located in the hart of the city
Stayed 5 nights in Sep 2022

10/10 Excellent

Beatriz

Stayed 1 night in Sep 2022

6/10 Okay

Clare

Stayed 1 night in Aug 2022

8/10 Good

Jason

Travelled with partner
Liked: Staff & service, property conditions & facilities
Vitoria is a fantastic town and the property is in the perfect location
Stayed 1 night in Jul 2022

8/10 Good

Marie-Luce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Friendly and welcoming staff. Clean and tidy. The room has a nice set up. The paid on-site parking is a nice luxury. However, the parking in the basement is tight, so it requires an expert driver to move in and out of the small spaces if you are not familiar with driving in older European cities.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and cozy
Very clean , just what we wanted
Stayed 2 nights in Mar 2021