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NH Canciller Ayala Vitoria

4.0 star property
International flavors at Quejana restaurant and relaxing cocktails at the bar create memorable moments that enhance the stay experience at this Lovaina hotel

Choose dates to view prices

NH Canciller Ayala Vitoria, in Lovaina's heart, offers international dishes at Quejana restaurant and drinks at the bar. Guests explore the area with the hotel's bike rentals. High-speed WiFi and 24/7 attentive staff ensure a comfortable, memorable stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
The current price is NZ$134
includes taxes & fees
29 Mar - 30 Mar

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Standard Room

Room amenity

Standard Room

8.6 out of 10
Excellent
(23 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room

Superior Room

Superior Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room (Extra Bed 2 adults + 1 child)

Room amenity

Standard Room (Extra Bed 2 adults + 1 child)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Standard Room (Extra Bed 3 adults)

Room amenity

Standard Room (Extra Bed 3 adults)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Family Room (Adjoining Room, 2AD+2CH)

Room amenity

Family Room (Adjoining Room, 2AD+2CH)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 45 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Family Room (Adjoining Room, 3AD+1CH)

Room amenity

Family Room (Adjoining Room, 3AD+1CH)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 45 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Standard Room (View)

Room amenity

Standard Room (View)

8.2 out of 10
Very good
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Private bathroom
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room (View, Extra Bed 2 Adults + 1 Child)

Room amenity

Standard Room (View, Extra Bed 2 Adults + 1 Child)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Standard Room (View, Extra Bed 3 Adults)

Room amenity

Standard Room (View, Extra Bed 3 Adults)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Superior Room (New Style)

Minibar, in-room safe, desk, blackout curtains

Superior Room (New Style)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room (View, New Style)

Minibar, in-room safe, desk, blackout curtains

Standard Room (View, New Style)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Room (View, New Style Extra Bed 2 Ad + 1 Ch)

Minibar, in-room safe, desk, blackout curtains

Standard Room (View, New Style Extra Bed 2 Ad + 1 Ch)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Room (View, New Style Extra Bed 3 Ad)

Minibar, in-room safe, desk, blackout curtains

Standard Room (View, New Style Extra Bed 3 Ad)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Room (New Style)

Minibar, in-room safe, desk, blackout curtains

Standard Room (New Style)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Private bathroom
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Room (New Style Extra Bed 3 Adults)

Minibar, in-room safe, desk, blackout curtains

Standard Room (New Style Extra Bed 3 Adults)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Suite, Terrace (View, New Style)

Minibar, in-room safe, desk, blackout curtains

Suite, Terrace (View, New Style)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, Balcony

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Balcony

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Room (New Style Extra Bed 2 Ad + 1 Ch)

Minibar, in-room safe, desk, blackout curtains

Standard Room (New Style Extra Bed 2 Ad + 1 Ch)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Junior Suite, Balcony (Extra Bed 2 Adults + 1 Child)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Balcony (Extra Bed 2 Adults + 1 Child)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed
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About the area

Located in Lovaina neighbourhood, NH Canciller Ayala Vitoria is connected to a shopping centre. Armory Museum of Alava and Museo de Ciencias Naturales are cultural highlights, and some of the area's landmarks include Basque Parliament Building and Monumento a la Batalla de Vitoria. Looking to enjoy an event or a game while in town? See what's happening at Mendizorroza Stadium or Fernando Buesa Arena. Visit our Vitoria-Gasteiz travel guide
Map
Santiago Ramon y Cajal Kalea, 5, Vitoria-Gasteiz, Alava, 01007

What's nearby

  • A view of the Virgen Blanca square in Vitoria (Alava, Spain)
    Virgen Blanca Square
    5 min walk - 0.4 km
  • Armory Museum of Alava
    5 min walk - 0.4 km
  • Plaza de Espana
    6 min walk - 0.6 km
  • University of the Basque Country
    6 min walk - 0.6 km
  • Cathedral of Santa Maria de Vitoria
    11 min walk - 1.0 km

Getting around

  • Vitoria (VIO-Vitoria-Gasteiz Train Station)
    6 min walk
  • Vitoria (VIT)
    11 min drive

Restaurants

  • Silken Ciudad de Vitoria
    4 min walk
  • Starbucks
    6 min walk
  • Xixilu
    4 min walk
  • PerretxiCo
    5 min walk
  • Sidrería Sagartoki
    5 min walk

About this property

NH Canciller Ayala Vitoria

Upscale hotel located in Lovaina
Consider a stay at NH Canciller Ayala Vitoria and take advantage of laundry facilities, car hire on-site and a bar. The on-site international cuisine restaurant, Quejana, offers lunch, dinner and light fare. Free in-room WiFi and a business centre are available to all guests.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • A bike on-site, babysitting (surcharge) and a 24-hour front desk
  • Laundry services, a water dispenser and luggage storage
Room features
All 174 rooms feature comforts such as air conditioning, in addition to perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and baths
  • TVs with cable channels
  • Wardrobes/cupboards, eco-friendly cleaning products and free infant beds

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 20 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 5 AM to 10:30 AM for a fee: EUR 15 to 16 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Quejana

Things to do

  • Bicycle storage
  • Bicycles

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 5,630 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 kg per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 to 16 per person
  • Self-parking fee: EUR 20 per night
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Canciller
Canciller Ayala
NH Ayala
NH Canciller
NH Canciller Ayala
NH Canciller Ayala Hotel
NH Canciller Ayala Hotel Vitoria
NH Canciller Ayala Vitoria
NH Canciller Ayala Vitoria Hotel Vitoria-Gasteiz
NH Canciller Ayala Vitoria Vitoria-Gasteiz
NH Canciller Ayala Vitoria Hotel
Nh Hotels Vitoria Gasteiz
NH Canciller Ayala Vitoria Hotel
NH Canciller Ayala Vitoria Vitoria-Gasteiz
NH Canciller Ayala Vitoria Hotel Vitoria-Gasteiz

Frequently asked questions

Is NH Canciller Ayala Vitoria pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 25 kg per pet. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at NH Canciller Ayala Vitoria?

As of 9 Mar 2026, prices found for a 1-night stay for 2 adults at NH Canciller Ayala Vitoria on 29 Mar 2026 start from NZ$134, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at NH Canciller Ayala Vitoria?

Self-parking is available for EUR 20 per night.

What time is check-in at NH Canciller Ayala Vitoria?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at NH Canciller Ayala Vitoria?

Checkout is at noon.

Where is NH Canciller Ayala Vitoria located?

Located in Lovaina, this hotel is within a 5-minute walk of Florida Park, Basque Parliament Building and Armory Museum of Alava. Cathedral of Mary Immaculate and Convent of San Antonio are also within 5 minutes. Vitoria (VIO-Vitoria-Gasteiz Train Station) is 6 minutes by foot and Vitoria-Gasteiz Station is 6 minutes.

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Reviews

NH Canciller Ayala Vitoria Reviews

8.6

Excellent

9.0

Cleanliness

9.2

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 315 out of 654 reviews
Rating 8 - Good. 250 out of 654 reviews
Rating 6 - Okay. 62 out of 654 reviews
Rating 4 - Poor. 17 out of 654 reviews
Rating 2 - Terrible. 10 out of 654 reviews

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and accommodating! The room was nice as well!
Stayed 5 nights in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in the heart of Vitoria. Nice surroundings and close to amenities
Stayed 2 nights in Nov 2024

10/10 Excellent

Rommel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, clean and good location.
Stayed 5 nights in Mar 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy accessible by public tram, and easy walk to old town, with good restaurants and good sightseeing. The Florida park across for hotel added benefit. The hotel staff were friendly and extremely helpful in assisting with the planning of our daily activities. Would definitely return.
Stayed 2 nights in Jul 2025

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff was so helpful and accommodating.
Stayed 1 night in Jul 2024

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent check in. Polite and professional staff in the restaurant. Food was ok. No view from the window of room 119
Stayed 1 night in Jun 2025

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely weekend trip

Great place, great view. Clean and good class people
Stayed 2 nights in Jan 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding location

Great view. Outstanding location. Friendly staff. - too much noise from the upper floors
Stayed 2 nights in Jul 2024

8/10 Good

Diana

Liked: Staff & service, amenities, property conditions & facilities
The hotel lobby and service were amazing. The rooms were a little small and the shower was not very clean.
Stayed 2 nights in Oct 2023

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night. Car park is very small, but the gentlemen on reception made a great effort to secure us a parking slot.
Stayed 1 night in Sep 2024

10/10 Excellent

Laure

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

On our way from Lisbon to Cannes

stayed just one night. The only negative is that there was no place de parking inside the hotel. But we found one nearby in a nice public parking. Our room ha a vew of the magnificient park and of the cathedral. Very good buffet breakfast. Vitoria lives its reputation of a green city
Stayed 1 night in May 2024

4/10 Poor

Martyn

Liked: Cleanliness, room comfort
Disliked: Staff & service
The bathroom was very small and dated. The service in the cafeteria was terrible. Every time you wanted a drink or some thing, You had to go down to reception and ask for someone to serve us. Overall not a good visit. We have stayed in NH Hotels many times and this was not up to their usual standards Nice view from the bedroom though
Stayed 1 night in Sep 2024

8/10 Good

Hilary

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very good
Stayed 1 night in Jun 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very modern, great staff, excellent bar and morning buffet.
Stayed 1 night in Oct 2022

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel just on the edge of the old town
Stayed 1 night in Aug 2024

8/10 Good

Jason

Liked: Staff & service, property conditions & facilities
Vitoria is a fantastic town and the property is in the perfect location
Stayed 1 night in Jul 2022

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general a very good hotel located in the hart of the city
Stayed 5 nights in Sep 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing atmosphere

Amazing city celebrating the main fiesta with the locals
Stayed 1 night in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
yes
Stayed 1 night in Dec 2025

4/10 Poor

Hing p

Disliked: Cleanliness, staff & service, property conditions & facilities
No air condition but stayed in the reservations
Stayed 2 nights in Oct 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely view, great location

Lovely view of the cathedral and the park. Great location - walking distance to the train station and also the town.
Stayed 1 night in Jun 2023

8/10 Good

moris

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great place but few services
Stayed 2 nights in Mar 2025

2/10 Terrible

sebastien

An absolutely terrible hotel. Zero noise mitigation between the rooms, you can hear people farting next door. The mattresses are quite possibly the worst ones i’ve ever slept on. Clearly if there was any other decent choice in Vitroria, i’d go there, but the lack of decent hotels in this city is a problem.
Stayed 1 night in Nov 2025

10/10 Excellent

Jazmin

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2024

2/10 Terrible

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
No breakfast, no parking. Nothing that they said was included
Stayed 1 night in Aug 2025