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"Good service clean"

". "

"Clean small hotel in a residential safe and quiet area but looks like walls are not insulated enough because you can hear lots of noise, people walking, doors opening and closing, music, etc. Service was great, all employees were excellent and the breakfast buffet was awesome."

"Staff was very good "

"I recommend because the property is clean and the service and staff is excellent "

"IBIS is well located in a quite area of Trujillo and well connected to reach the main attractions of the City"

"Good location, clean rooms, great service"

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"I liked the hotel and the rooms; it was affordable. However, I didn’t like the way the lady at the reception talked to me like she was the owner of that place. Please train your staff in customer service. Also, she refused to accept my U.S. passport, and I had to pay taxes for my stay, even though I told them my entry date to Peru. Their excuse was that it’s because I’m Peruvian. I am both Peruvian and American, I have dual citizenship and live in the U.S. I’ve never had these problems with...

"Very close to the Gran Chimu coliseum, excellent location for national event of Marinera. Breakfast restaurant in front , the best prices in the city. Very secure and great staff .thanks"

"Bonita pero los baños son muy antiguos "

"Better lighting, other than that excellent"

"Muy decepcionado y molesto, una de las habitaciones no era la reservada y ante mi reclamo la cambiaron, la otra habitacion con la ventana y la puerta del baño deterioradas, la ventana sin seguro y la puerta del baño no habria, cambiaron a otra habitación y al regresar a descansar el piso estaba lleno de agua hasta debajo de las camas, la persona encargada del mantenimiento brillaba por su ausencia, no recomiendo este hotel que en lugar de ser de 3 estrellas, no merece ninguna."