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Reviews of Comfort Hotel LT - Rock 'n' Roll Vilnius

3.5 out of 5
Comfort Hotel LT - Rock 'n' Roll Vilnius
Kauno str. 14, Vilnius

Reviews

9.0

Wonderful

Rating 10 - Excellent. 515 out of 916 reviews" "
Rating 8 - Good. 355 out of 916 reviews" "
Rating 6 - Okay. 32 out of 916 reviews" "
Rating 4 - Poor. 7 out of 916 reviews" "
Rating 2 - Terrible. 7 out of 916 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

mantvydas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay
Stayed 1 night in May 2024
Response from Comfort Hotel LT on 13 May 2024
Thank you!

10/10 Excellent

Vadzim

Stayed 1 night in Apr 2024
Response from Comfort Hotel LT on 13 May 2024
Thank you!

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room
Stayed 1 night in Mar 2024
Response from Comfort Hotel LT on 25 Mar 2024
Thank you!

10/10 Excellent

Volha

Liked: Property conditions & facilities
Hospitality
Stayed 1 night in Mar 2024
Response from Comfort Hotel LT on 25 Mar 2024
Thank you!

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Bad experience
It was a disaster experience in Vilnius for us. The receptionist requested extra 12 eur for a reservation we made via hotels , 🏨. And later we requested a kettle, she asked 4 eur for it and didn’t bring it for 2 hours although she said that was going to bring right away. We called back she told us that it will be brought by housekeeper later. Very unprofessional customer service.
Stayed 3 nights in Dec 2023
Response from GM on 4 Jan 2024
Thanks for sharing your thoughts. We totally understand mix-ups happen. Just a heads up, your reservation showed for one adult, but no worries, we're all about fixing things up on the spot. That's why we offered the extra charge.No hard feelings, but our team's doing their best, and it helps if we're all on the same page. Just a friendly tip for next time, double-checking the reservation can save some hiccups.Glad we could sort out the fee at the end. We're here to make things right. If you felt it's more of a 1-star vibe, curious what made you stick around for three nights. Must've been something cool, right?Not saying we're perfect, but we're honest and always looking to improve.Cheers!

10/10 Excellent

Aaron

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay and great location
Clean comfortable hotel. Music theme which is excellent. It’s modern and well located for the train station and old vilnius both walkable in 20mins or so. Also not too far from the airport by taxi. I stayed here twice, the staff were helpful and 24hr reception. There was good breakfast selection. Room was comfortable and slept good. Only down side is i found on both stays i could hear what sounded like footsteps and on this stay person in adjacent room talking on the phone, but i am a light sleeper. This noises stopped during the later hours when it mattered. Id stay here again
Stayed 2 nights in Dec 2023
Response from Comfort Hotel LT on 4 Jan 2024
Thank you Aaron!

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good comfortable stay
Stay here was good. I had an extremely late check in - 4am after my flight to the city was delayed- i wrote ahead warning them of this and all was well and To my surprise I had received a free upgrade to a suite which was excellent:) Good side- The reception is 24hours and staff were helpful. Hotel is clean, and comfortable and modern. Musical themed which is really nice touch. And location is great for train station and old Vilnius. Bad side is- for me the AC dries me out so id wake very thirsty which is how it is in modern hotels these days. The window did open which would help but it was winter so too cold for that but in summer no problem id guess!! i found it a little noisy. I am a light sleeper and i could hear what was like footsteps, and traffic especially on day one after my late check in, i slept late. Through the night it was generally quiet Id stay here again, i liked this hotel.
Stayed 2 nights in Dec 2023
Response from Comfort Hotel LT on 4 Jan 2024
Hey Aaron! Thank you so much for the great review! Very informative!Hope to see you again in Vilnius and Comfort Hotel LT Rock'N'Roll - would love to be your home away from home.

8/10 Good

Austin, New York

Stayed 1 night in Dec 2023
Response from Comfort Hotel LT on 15 Dec 2023
Thank you!

10/10 Excellent

Ana Margarida

Stayed 4 nights in Dec 2023
Response from Comfort Hotel LT on 15 Dec 2023
Thanks!

8/10 Good

Michal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All very good, good breakfest !
Stayed 1 night in Dec 2023
Response from Comfort Hotel LT on 15 Dec 2023
Thank you!

10/10 Excellent

Friðrik

Stayed 4 nights in Oct 2023
Response from Comfort Hotel LT on 9 Nov 2023
Thank you!

8/10 Good

Natalia

Stayed 2 nights in Oct 2023
Response from Comfort Hotel LT on 9 Nov 2023
Thank you Natalia!

10/10 Excellent

Daniel

Stayed 2 nights in Oct 2023
Response from Comfort Hotel LT on 9 Nov 2023
Thank you Daniel!

10/10 Excellent

Laura

Stayed 5 nights in Oct 2023
Response from Comfort Hotel LT on 22 Oct 2023
Thanks Laura!

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Wonderful service. Very clean and comfortable 👌
Stayed 1 night in Oct 2023
Response from Comfort Hotel LT on 22 Oct 2023
Thanks for sharing your feedback. We’re glad that our hotel gave you everything that you needed to enjoy a comfortable stay!

10/10 Excellent

klas

Stayed 1 night in Oct 2023
Response from Comfort Hotel LT on 22 Oct 2023
Thanks Klas!

10/10 Excellent

Vladimir

Stayed 1 night in Sep 2023
Response from Comfort Hotel LT on 22 Oct 2023
Thanks Vladimir!

10/10 Excellent

Lee

Business traveller
Liked: Amenities
Excellent and great value!
Stayed 3 nights in Sep 2023
Response from Comfort Hotel LT on 22 Oct 2023
Thanks for the nice words. Looking forward to welcoming you again soon!

8/10 Good

Grigory

Stayed 1 night in Sep 2023
Response from Comfort Hotel LT on 22 Oct 2023
Thanks Grigory!

8/10 Good

Peter

Stayed 2 nights in Sep 2023
Response from Comfort Hotel LT on 22 Oct 2023
Thanks Peter!

8/10 Good

Robbie

Stayed 2 nights in Sep 2023
Response from Comfort Hotel LT on 22 Oct 2023
Thanks Robbie!

10/10 Excellent

Charles S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a modern Hotel with all the amenities one would expect from a three-star hotel. The staff are excellent helpful and friendly. It's an easy walk to the old Town. It's also a easy walk from the bus stop if you take the number one bus from the airport
Stayed 1 night in Sep 2023
Response from Comfort Hotel LT on 22 Oct 2023
Thanks for sharing your feedback. We’re glad that our hotel gave you everything that you needed to enjoy a comfortable stay!

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Comfort Hotel LT on 22 Oct 2023
Thanks Vincent!

10/10 Excellent

Nigel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and very friendly staff
Stayed 2 nights in Aug 2023
Response from Comfort Hotel LT on 22 Oct 2023
Thank you Nigel!

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and helped my print my boarding pass. The Wi-Fi connection is good but not password protected which makes me concerned about security.
Stayed 1 night in Aug 2023
Response from Comfort Hotel LT on 22 Oct 2023
Thank you John!

8/10 Good

RACHEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Comfort Hotel LT on 26 Aug 2023
Hey Rachel! Thank you for your feedback! Hope to see you soon. :)

10/10 Excellent

Stephenie, Alexandria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay here. The hotel is in a central location in Vilnius and I was able to walk to old town Vilnius fairly quickly. My room & bathroom were clean, quiet and the staff were helpful. Cute decor, clean rooms, great wifi speed so you can work from home there if needed. I’ll definitely be back next time I’m in Vilnius.
Stayed 1 night in Aug 2023
Response from Comfort Hotel LT on 26 Aug 2023
Hey Stephanie, Thank you for taking the time to review us. It is very important for us to know how we perform. And we are very excited to see that you had a great stay!Looking forward to welcoming you again!Have a rockin’ day!

10/10 Excellent

Aleksey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Comfort Hotel LT on 26 Aug 2023
Hey Aleksey, Thank you for your feedback! Hope to see you soon. :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Comfort Hotel LT on 26 Aug 2023
Thank you for your feedback!

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel un peu excentré des principaux sites touristiques de la ville mais à proximité de la gare routière, de la gare et d'un arrêt de bus qui dessert l'aéroport.
Stayed 3 nights in Jul 2023
Response from GM on 2 Aug 2023
Thanks

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from GM on 2 Aug 2023
Thanks

10/10 Excellent

Aican

Stayed 4 nights in Jul 2023
Response from GM on 20 Jul 2023
Thanks!

8/10 Good

Marina

Stayed 3 nights in Jul 2023
Response from GM on 20 Jul 2023
Thanks!

8/10 Good

Marina

Stayed 3 nights in Jul 2023
Response from GM on 20 Jul 2023
Thanks!

8/10 Good

Carl

Stayed 3 nights in Jul 2023
Response from GM on 20 Jul 2023
Thanks!

10/10 Excellent

Natalia

Stayed 1 night in Jul 2023
Response from Comfort Hotel on 17 Jul 2023
Hi, Thank you for your review. Hope that your travels will bring you back to our hotel soon. Have a great day!

10/10 Excellent

Patrick

Stayed 3 nights in Jul 2023

10/10 Excellent

min

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good stay
Friendly staff. Not too far from the old town. Very quiet. A good hotel overall at a reasonable price.
Stayed 3 nights in Jul 2023
Response from Comfort Hotel on 11 Jul 2023
Thank you for your review. Hope that your travels will bring you back to our hotel soon. Have a great day!

10/10 Excellent

Sergej

Stayed 1 night in Jul 2023
Response from Comfort Hotel on 11 Jul 2023
Thank you for your review. Hope that your travels will bring you back to our hotel soon. Have a great day!

8/10 Good

Erwin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Comfort Hotel on 11 Jul 2023
Thank you for your review. Hope that your travels will bring you back to our hotel soon. Have a great day!

10/10 Excellent

Georgiana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is cozy and very good value for money. It is conveniently located within waking distance from the city centre. I recommend this hotel.
Stayed 3 nights in Jun 2023
Response from Comfort Hotel LT on 18 Jun 2023
Hello Georgiana, Thanks for sharing your feedback. We’re glad that our hotel gave you everything that you needed to enjoy a comfortable stay!

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was a srruggle. Tok much had run out. So limited choice.
Stayed 2 nights in Jun 2023
Response from Comfort Hotel LT on 18 Jun 2023
Hi Philip, Thank you for your review. Hope that your travels will bring you back to our hotel soon. Have a great day!

10/10 Excellent

Randi

Stayed 3 nights in May 2023
Response from Comfort Hotel LT on 18 Jun 2023
Hello Randi, Thanks for sharing your feedback. We’re glad that our hotel gave you everything that you needed to enjoy a comfortable stay!

10/10 Excellent

Geir tore

Stayed 3 nights in May 2023
Response from Comfort Hotel LT on 18 Jun 2023
Hello Geir Tore, Thanks for sharing your feedback. We’re glad that our hotel gave you everything that you needed to enjoy a comfortable stay!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
👌
Stayed 1 night in May 2023
Response from Comfort Hotel LT on 18 Jun 2023
Hi John, Thank you for your review. Hope that your travels will bring you back to our hotel soon. Have a great day!

8/10 Good

Erik

Stayed 3 nights in May 2023
Response from Comfort Hotel LT on 18 Jun 2023
Hi Erik, Thank you for your review. Hope that your travels will bring you back to our hotel soon. Have a great day!

10/10 Excellent

Ida

Stayed 4 nights in May 2023
Response from Comfort Hotel on 11 Jul 2023
Thank you for your review. Hope that your travels will bring you back to our hotel soon. Have a great day!

10/10 Excellent

VLADIMIR

Business traveller
Liked: Cleanliness
Friendly staff
Stayed 6 nights in May 2023
Response from Comfort Hotel on 22 May 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Daniel

Stayed 2 nights in May 2023
Response from Comfort Hotel on 22 May 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Ruslan

Stayed 2 nights in May 2023
Response from Comfort Hotel on 22 May 2023
Thanks for staying with us. We appreciate your feedback!