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"Brilliant staff, great breakfast. Beautiful hotel and spotless. Only 1 small gripe was that WiFi in pool side rooms was really poor and TV would lose signal at times but bearable. "

"We had a great stay! 4th time here, great activities for children. Quality of food really good "

"Great trip"

"Breakfast not good never chamged not very appealing bar service rexcellant syaff very good"

"Great stay, well priced over Christmas period. Staff really friendly and helpful. We will definitely return 😊"

"Everything was superb - food, service, room and facilities were all excellent. "

"Great hotel, friendly staff and animation team, very tasty food with many options, many activities for kids around and in the pool. "

"I booked this hotel, after reading the reviews on Expedia!. This place truly is a gem - for sure, this is a palace - the hotel expands over a very large area on Playa Blanca, Lanzarote!. Staff are very friendly and always willing to go the extra mile. When booking, you have various options on the kind of stay you would like - if you prefer not to venture out, and stay at this 'palace' for your holiday, then All Inclusive (with extra Privilege) option is the one I would recommended (Which I purchased). The 'Privilege' option provides personnel service on breakfast/lunch and dinner, across a number of different themed restaurants...dependent on the number of days you stay, also will include access to the spa area (and what a lovely spa H10 has!). Would I come back - for sure - I stayed in Dec 2025, and the daylight hours, similar ish to UK, H10 is blessed, in that the sun will stay across the sea/ocean(there is no real beach) front, during the month of Dec, and also the sun sets to the side of the hotel, around 6 pm (same time zone as UK) - well worth a watch, when you are situated in this hotels Piano bar (main bar) area, which is at least 3 floors up."

"Nice hotel"