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"Ideal location. Close to the downtown area. Rooms are impeccable. The outside may concern a few travelers but it should not. Great staff."

"Check-in was smooth. Okay breakfast."

"The property was clean and maintained. It was quiet and easy to get to rooms and amenities."

"My family and I stayed one night on our way to Boston. Having been used to staying at a Holiday Inn & Suites or a Residence Inn by Marriot, staying at this Randolph Hotel in Liverpool a complete disappointment. The facility was worn down looking and the staff were far from accommodating. I would not recommend anyone staying at this location."

"Spacious room. Beds were very comfortable."

"Everything was wonderful"

"It's a nice place to stay. Rooms are well appointed. Comfy and cozy, and the McDonalds right next door is open 24 hours, apparently."

"As with many other Comfort Inn properties, this facility was average at best. Due to limited availability in the area, I ended up paying a significant amount ($1,200 for a 3-night stay) which made the overall experience even more disappointing. The first room assigned to me had mold on the windows, which I unfortunately discovered on the second day. To the hotel’s credit, the front desk changed the room promptly once I reported it. On the first day itself, I had also requested a replacement comforter because the one in the room was heavily stained. In addition, the sink was leaking, and some of my belongings placed underneath got wet. The room also had a persistent musty smell throughout the stay. Overall, this was a below-average experience and not what I expected given the price paid"

"If the bed didn’t make my back hurt worse it would be a higher rating. Hard and stiff bed made my back horrible, surgery 8 months ago. Sitting and watching tv hurt my back. The pool was painfully cold, I only got in waist deep. The breakfast was great, and it was very pretty inside with nice art on walls. Two days there killed my back, uncomfortable furniture…. Great tv"