Villa Segunda Hotels, Pensacola Beach

"Breakfast. The staff was great "

"Love this location waterfront is beautiful 😍 will be back! Relaxing wishes I could have stayed more. "

"The staff were very nice. The floors in the room were dirty, the dust from the air-conditioner was all over the ceiling. When I originally booked the room it said the check out time was 11 am when we checked in we were told that it was changed recently to 10am, the change threw my travel plans off by an hour."

"Booked a 2 night stay. There was no beach and water it's just a ledge with some bay water on rocks, tiny space, could not see in the water. It poured rain so wanted to relax in bed and watch tv. Tv didn't work. Maintenance said it was unprogramable. The bed was so hard just a topper on hard planks. I was so upset, I checked out without staying there and booked a hotel. "

"Great property!"

"My family and I came to Pensacola to celebrate a birthday, graduation, and mother's Day. We can from different states and cities. Originally I booked a Villa and Studio through Southern Vacation Rentals and it was a nightmare when at check in there was rodent poop in the bedrooms and broken locks. On check in day I checked out bc they would not relocate us to a habitable safe place and also didn't give a full refund which I will dispute later. I was left scrambling for a place my family and I ended up finding places to stay and now separately which, was not our plan. I found Surf and Sand and the rooms are nice and clean. Everything in working condition and door that locked. The staff is one of the best I've dealt with at any rental, resort, or hotel in a long time. From the front desk check in/check out to the breakfast room attendant they went above and beyond. There is a lot of things offered too like a nice fire pit hang out, sand box, pool, kayaks, bikes,beach towels and more. This hotel in also located in a great spot. The only thing is elevator maybe could use an update and building outside could use fresh paint but I am sure the paint issue probably due to be close to the ocean so really that is no big deal. It is a good property and the staff is a BIG part of that. Well ran. Thank you!!!"

"No one cleaned our room while we were there. I mean no one brought fresh towels or came in to get the trash. Other than that the staff were very friendly."

"Excellent service, temperature-controlled pool with lazy river, covenient bar caffe, restaurant and gift store in the property. Giant Chess available in the pool deck was a plus for my college son. To our surprise, the 2 queens room has the independend spaces like a separate mini room with one of the bed and dresser with TV and small living room space."

"The room was not really clean bed uncomfortable and the breakfast need to be variable "