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"Room good, bathroom needs updating "

"The breakfast buffet was great and had many options for different diets. The staff were pleasant and helpful. The hotel was very clean and great location for bus and/or train. Wonderful place to stay and will stay again if lucky enough to come back. "

"I've stayed a few hotels in Pescara (and around the world)... this one was good enough. Clean, good air conditioning heating. Breakfast was convenient, though not the best options for hot food. Once eggs go out at beginning, they never refresh, so you better get there early if you want warm breakfast otherwise eggs go stale fast"

"Wonderful staff, extremely helpful and kind. Room was clean and spacious."

"We’ve stayed here before and loved it. The room was clean and the staff at the time were kind. We enjoyed breakfast. There were also Gluten Free options and that was fantastic for our family. This past weekend was the worst experience we have ever had at a hotel - ever. And I won’t be back. We booked two rooms (family of 6) and paid for breakfast. We showed up to check in around 2-2:30PM (we live in another town so it took us a few hours to train down to Pescara.) The lady at the front desk would not take my Italian issued ID. My husband and I are both permanent legal residents in Italy. He is an EU citizen (Netherlands) but has an Italian ID card. I am not an EU citizen (American) and the lady at the desk refused to let me stay even though I have a legal government issued ID from Italy saying that I am a legal permanent resident in Italy. I’ve stayed at hotels with this ID before - all over Italy. Mainly because we are Italian residents (legally) with legal Italian IDs… and we’ve never had an issue. She refused to help us. We couldn’t train home and back to get passports - which we don’t need because we are legal Italian residents with the properly issued IDs - and get a train back to Pescara - there are no trains leaving that late from where we live. In short we were left hurt, disappointed and rudely spoken to- she was rude to our children. We had just enough time to grab some dinner and train home on the last train. If we didn’t get that train we would have had to … sleep"

"The staff was exceptional and the location was excellent but the hotel is really old and showing age. The beds were not comfortable. "

"Its very quiet and new hotel. Everything is nice but we didn’t have hot water in the morning. Breakfast was fine, but I wish for almond or oat milk for my latte. "

"Good size rooms , need a little update . Breakfast great , nice service . "

"This Best Western hotel is truly impressive. The rooms are exceptionally clean and comfortable, and the breakfast is outstanding. There’s a wide variety of options, all delicious, and it’s served buffet‑style, which makes the experience even better. For the price you pay, the value is remarkable — it genuinely feels like a five‑star stay. I highly recommend this hotel and would gladly return."