Vila Nova Esperança 1a Seção Hotels, Ibirité

"the hotel is well located"

"Front desk staff provided an extraordinary customer service. They went above and beyond to make my stay as comfortable as possible. I stayed 14 amazing days. Restaurant staff delivered a superb service through Rafael and Hudson. Thank you for everything. Keep up the great work everyone. Sabrina. "

"Location, service and food are very good. "

"Good place to stay "

"Excellent hotel, clean rooms, great breakfast "

"Most of the staff were helpful and professional, especially the staff in the restaurant who were friendly. However the first time I checked in the man was very unhelpful and told me there was no booking in my name and tried to sell me a room. I was upset and then he said 'I need your passport'. I told him again I had booked and paid for a room and he seemed to nod and I gave my passport. He had found my booking but didn't tell me or apologise and there was no welcome. The second time I checked in, the woman has welcoming, friendly and professional. She also spoke excellent English. "

"Nice hotel, comfortable room, clean, the staff is very nice but the staff in the restaurant is ok, not as friendly as the hotel. I recommend "

"Love it"

"As always, staff is friendly, facilities are clean."