Estância do Sereno Sede Hotels, Betim

"Wonderful experience! Looking forward to coming back"

"Yes.the only suggestion,have some gluten free bread ."

"excellent cleaning service daily. helpful and friendly front desk 24/7. delicious breakfast is included. walk distance to the gorgeous Diamond Mall, Super Nosso supermarket, Araujo drugstore. all suites on the 5th floor are spacious and clean."

"All good"

"O hotel possui ótima localização, próximo a transporte público, farmácias e outros serviços, o que torna a estadia bastante conveniente. O custo-benefício é bom, principalmente por incluir café da manhã. No meu caso, o quarto apresentou um problema inicial: a janela não trancava, mas foi consertada rapidamente. O atendimento na recepção variou — a funcionária que me atendeu pela manhã foi um pouco ríspida, mas as demais foram muito prestativas, oferecendo ótimas orientações sobre os pontos turísticos da cidade. O café da manhã é excelente, com variedade e equipe bastante atenciosa. Já o quarto tem alguns pontos a melhorar: o travesseiro era muito alto e duro, e as camas de solteiro um pouco estreitas. Em resumo, é uma boa opção para quem busca preço acessível, boa localização e praticidade em uma estadia curta."

"Good value, good location, decent breakfast, well renovated, very loud area but walkable to downtown attractions."

"The breakfast is very good; you have juices, coffee, fruit, and eggs. The room is just adequate for the price I paid, although the facilities are a bit dated. The area around the hotel is a bit unsafe at night."

"nice"

"Most of the staff were helpful and professional, especially the staff in the restaurant who were friendly. However the first time I checked in the man was very unhelpful and told me there was no booking in my name and tried to sell me a room. I was upset and then he said 'I need your passport'. I told him again I had booked and paid for a room and he seemed to nod and I gave my passport. He had found my booking but didn't tell me or apologise and there was no welcome. The second time I checked in, the woman has welcoming, friendly and professional. She also spoke excellent English. "