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Reviews of ibis Styles Poitiers Nord

3 out of 5
ibis Styles Poitiers Nord
215, Avenue De Paris, Poitiers, Vienne

Reviews

8.0

Very good

Rating 10 - Excellent. 85 out of 247 reviews" "
Rating 8 - Good. 101 out of 247 reviews" "
Rating 6 - Okay. 41 out of 247 reviews" "
Rating 4 - Poor. 13 out of 247 reviews" "
Rating 2 - Terrible. 7 out of 247 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Angela

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Unhelpful, unfriendly, freezing cold hotel
Our stay at ibis Styles Hotel Poitiers Nord would have been good apart from the fact that our room was a very uncomfortable 16 degrees. Two visits to reception to talk to a very unhelpful and unfriendly male receptionist resulted in absolutely nothing - apparently he could do nothing and wasn’t willing to try and find a portable heater. No chance of a room change so all in all a very miserable stay. I won’t be using Ibis Hotels again.
Room thermometer set to 21 degrees but maximum temperature achieved 16 degrees, sometimes as low as 15.7 degrees
Stayed 1 night in Dec 2023

10/10 Excellent

Stephen, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A modern clean hotel with great rooms and restaurant. Helpful professional staff. Room facilities simple!
Stayed 1 night in Nov 2023
Response from La réception, on 20 Nov 2023
Bonjour, Nous sommes ravis de savoir que vous avez passés un agréable séjour au sein de notre hôtel. Cordialement

6/10 Okay

Christine

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room quite dirty. Hotel really needs a complete revamp. Breakfast poor and evening meal very expensive. Fortunately a restaurant opposite was very good. Will not stay in this Ibis again although we like this chain and stay regularly on our trips between our two homes in Spain and the UK. The staff were friendly and helpful
Stayed 1 night in Oct 2023
Response from La réception, on 9 Oct 2023
Madame,Nous vous remercions d'avoir pris le temps de partager votre avis. Même si nous aurions préféré que votre expérience ait été plus agréable, vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services. Veuillez agréer, Madame, nos salutations distinguées.

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2022
Response from cm on 15 Jul 2022
Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt! Veuillez agréer, Monsieur, nos salutations distinguées

10/10 Excellent

Norman

Stayed 1 night in Apr 2022
Response from cm on 11 Apr 2022
Bonjour, Nous sommes ravis de savoir que vous avez passés un agréable séjour au sein de notre hôtel. Cordialement

8/10 Good

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short but nice
One of the better Ibis Styles I have stayed in. Plenty of room in the bedroom with a sofa as well. Comfy bed and places to eat around. A good stopping point on the way to Spain or Portugal
Stayed 1 night in Oct 2021

6/10 Okay

Terence

Disliked: Staff & service, property conditions & facilities
We arrived at 4pm but unfortunately could not get into our room until gone 6
Stayed 1 night in Jul 2020
Response from La réception, on 2 Aug 2020
Thank you for taking the time to write to us following your stay at ibis Styles Poitiers Nord. We are sorry that the service and delivery did not meet your expectations, and please accept our sincere apologies. Ibis Styles hotels are eager to offer you the best quality of service for your stays; therefore, your opinion is very valuable. Rest assured that the necessary measures will be implemented to improve the quality of the services mentioned. Once again, we thank you for your comments and hope to regain your confidence on a future stay. Looking forward to welcoming you soon, please believe, Sir, in the expression of our best feelings.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Put Stop
A stop off en rite to Spain. Good location and easy to find from a drivers point of view.
Stayed 1 night in Jul 2020
Response from La réception, on 2 Aug 2020
Thank you for taking the time to write to us following your stay at ibis Styles Poitiers Nord. Ibis Styles hotels are eager to offer you the best quality of service for your stays; therefore, your opinion is very valuable. Looking forward to welcoming you soon, please believe, Miss, in the expression of our best feelings.

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Location was good for our plans. We didn't like the decorations, too "kitsch". I especially disliked the mural at the entrance which goes against my philosophy of the origins of humanity.
Stayed 1 night in Feb 2020
Response from The reception, on 4 Mar 2020
Hello, Thank you for sharing your experience in our hotel. We take note of your suggestions in order to improve the various services we offer. King regard,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020
Response from La réception, on 21 Feb 2020
Bonjour, toute l'équipe de l'hôtel Ibis Styles vous remercie d'avoir pris le temps d'évaluer votre séjour au sein de notre établisssment.

6/10 Okay

Kevin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Only ok, nothing more.
Ok. Room fine and comfortable. Restaurant closed so had to drive elsewhere for dinner. Bar seemed closed so we couldn’t get a drink. Breakfast very poor- stale inedible baguettes, and the hotel is next to a bakery! Only one member of staff working in the breakfast area, she was working very hard but couldn’t keep things topped up. Ran out of plates and bowls, several other items too. If we have a choice we won’t be back.
Stayed 1 night in Jul 2019
Response from The Ibis Styles team on 28 Jul 2019
Hello, we thank you for sharing your experience with us. We take note of your remarks in order to improve the different services we offer.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Kaye

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient overnight stay.
Convenient overnight stay whilst on route to the south west of France. Clean but basic, would have been nice to have a kettle and tea/coffee as we had driven along way and wanted to relax in the room. We were travelling with a dog, and he was made welcome, we didn’t eat in the restaurant in the evening due to this, although we never asked he probably would have been welcome as dogs were permitted in the breakfast room. Breakfast was a great continental breakfast with plenty of choice and was included in the price. Didn’t look much at the local area as it was quite industrial being on a business park. There was a cafe/bakers next door to the hotel and a fast food chicken restaurant, so if you didn’t want to eat in the hotel there’s was a couple of options very close by. Slept really well, the bed was comfy and the hotel was quiet, so I would stay here again if travelling.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect overnight stay
We chose the new Ibis Styles as as overnight stop, it was perfect in that the bed was very comfortable, the whole hotel was very clean and stylish, and the breakfast was good with some local food for us to try. It would be great for kids as there is a special iPad area for them
Stayed 1 night in Oct 2017
Response from Corine Rouziere on 7 Nov 2017
Thanks for your so kinds Comments We hope to welcome you in a very short time .

8/10 Good

Rod, Mexico

Liked: Staff & service
Convenient hotel close to industrial business
In general OK, very good food and drinks. Location is convenient and there are a lot of friendly people.
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

6/10 Okay

Paul, La Rioja

Liked: Staff & service
Ok for an overnight stay
The room was adequate if a bit tired. However reception staff were friendly and helpful.

8/10 Good

michael

Liked: Staff & service, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good value for money
Ideal stop-over point not too far from the motorway. Very good restaurant. Room was clean and comfortable. Good value for money!

8/10 Good

cesar, Brighton

Liked: Cleanliness, staff & service, room comfort
Amazing food
The hotel is a bit old but all in good condition, the restaurant in the hotel was amazing

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

T C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel de France
Staff were very helpful. Internet in first room didn't work so we were moved. Needed ice and staff got some for me from the kitchen and wouldn't accept a tip for their help. We were passing through, so it worked for us.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay at this hotel. the lights did not work everything is old and covered in cobwebs. the hotel is to far out and the location is bad.

8/10 Good

George, Torquay VIC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel de France- quiet out of towner
It was easy enough to get to the hotel by cab from the station, and we well received, the room was surprisingly large and well serviced. The only downside was the basic breakfast, it was almost liek an after thought.

4/10 Poor

David, United Kingdom

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Disappointed
The hotel staff were courteous and helpful. In other respects, we were disappointed. Please see our gradings on satisfaction.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Hotel De France Poitiers
Dont bother with breakfast, rotten fruit and a roll

10/10 Excellent

Christian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

gilles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bon accueil,chambre spacieuse et très propre
Stayed 1 night in Jan 2024
Response from La réception, on 30 Jan 2024
Bonjour, Nous sommes ravis de savoir que vous avez passés un agréable séjour au sein de notre hôtel. Cordialement

8/10 Good

MARIE AGNES

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel calme bien que situé dans une zone commerciale. Très bien pour une halte. Petit déjeuner correct.
Stayed 1 night in Jan 2024
Response from La réception, on 30 Jan 2024
Bonjour, Nous vous remercions d'avoir pris le temps de partagé votre avis au sein de notre établissement. Cordialement

8/10 Good

Antoine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from La réception, on 30 Jan 2024
Bonjour, Nous vous remercions d'avoir pris le temps de partagé votre avis au sein de notre établissement. Cordialement

4/10 Poor

Pekka

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from La réception, on 2 Nov 2023
Madame,Nous vous remercions d'avoir pris le temps de partager votre avis. Même si nous aurions préféré que votre expérience ait été plus agréable, vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services. Veuillez agréer, Madame, nos salutations distinguées.

4/10 Poor

Assia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Chambre bruyante
Aucune intimité , chambre voisine bruyante
Stayed 1 night in Sep 2023
Response from La réception, on 30 Sept 2023
Madame,Nous vous remercions d'avoir pris le temps de partager votre avis. Même si nous aurions préféré que votre expérience ait été plus agréable, vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services. Veuillez agréer, Madame, nos salutations distinguées.

10/10 Excellent

bernard

Stayed 1 night in Sep 2023
Response from La réception, on 11 Sept 2023
Bonjour, Nous sommes ravis de savoir que vous avez passés un agréable séjour au sein de notre hôtel. Cordialement

10/10 Excellent

Rosalinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was een prima hotell. Ontbijt was redelijk, voor €12 pp meer verwacht.
Stayed 1 night in Aug 2023
Response from La réception, on 29 Aug 2023
Bonjour, Nous sommes ravis de savoir que vous avez passés un agréable séjour au sein de notre hôtel. Cordialement

8/10 Good

jerome

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon rapport qualité prix
Bel hôtel et personnel accueillant. juste dommage qu'au petit déjeuner les offres de produits locaux ne soient pas plus présentes, le miel par exemple.
Stayed 2 nights in Aug 2023
Response from La réception, on 26 Aug 2023
Bonjour, Nous vous remercions d'avoir pris le temps de partagé votre avis au sein de notre établissement. Cordialement

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for stopover.
Stayed 1 night in Aug 2023
Response from La réception, on 24 Aug 2023
Bonjour, Nous sommes ravis de savoir que vous avez passés un agréable séjour au sein de notre hôtel. Cordialement

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from La réception, on 24 Aug 2023
Bonjour, Nous sommes ravis de savoir que vous avez passés un agréable séjour au sein de notre hôtel. Cordialement

10/10 Excellent

CLAIRE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from La réception, on 12 Aug 2023
Bonjour, Nous sommes ravis de savoir que vous avez passés un agréable séjour au sein de notre hôtel. Cordialement

10/10 Excellent

Mike de

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Mooi en schoon hotel, kamer was ook goed. Vriendelijk personeel.
Stayed 1 night in Jul 2023
Response from La réception, on 22 Jul 2023
Bonjour, Nous vous remercions d'avoir pris le temps de partagé votre avis au sein de notre établissement. Cordialement

10/10 Excellent

THIERRY

Stayed 1 night in May 2023
Response from La réception, on 5 Jun 2023
Bonjour, Nous sommes ravis de savoir que vous avez passés un agréable séjour au sein de notre hôtel. Cordialement

8/10 Good

JOHAN

Stayed 1 night in May 2023
Response from La réception, on 23 May 2023
Bonjour, Nous sommes ravis de savoir que vous avez passés un agréable séjour au sein de notre hôtel. Cordialement

6/10 Okay

florence

Business traveller
Disliked: Staff & service
Stayed 3 nights in May 2023
Response from cm on 18 May 2023
Madame, Monsieur,Nous vous remercions d'avoir pris le temps de partager votre avis. Même si nous aurions préféré que votre expérience ait été plus agréable, vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services. Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

8/10 Good

Florence

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from cm on 21 Apr 2023
Bonjour, Nous sommes ravis de savoir que vous avez passés un agréable séjour au sein de notre hôtel. Cordialement

10/10 Excellent

Berhault

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from cm on 13 Apr 2023
Bonjour, Nous vous remercions d'avoir pris le temps de partagé votre avis au sein de notre établissement. Cordialement

10/10 Excellent

Sébastien

Stayed 1 night in Mar 2023
Response from cm on 15 Mar 2023
Bonjour, Nous sommes ravis de savoir que vous avez passés un agréable séjour au sein de notre hôtel. Cordialement

10/10 Excellent

Flory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien passé. Propre.
Stayed 1 night in Feb 2023
Response from cm on 20 Feb 2023
Bonjour, Nous sommes ravis de savoir que vous avez passés un agréable séjour au sein de notre hôtel. Cordialement

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from La réception, on 23 Jan 2023
Bonjour, Nous sommes ravis de savoir que vous avez passés un agréable séjour au sein de notre hôtel. Cordialement

10/10 Excellent

Marc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Réception ouverte 24h/24
Départ dans la nuit pour le travail et ne pouvant pas profiter du petit déjeuner. Le personnel de l'hôtel m'a ouvert le restaurant pour pouvoir prendre un café. Merci !
Stayed 1 night in Dec 2022
Response from cm on 31 Dec 2022
Bonjour, Nous sommes ravis de savoir que vous avez passés un agréable séjour au sein de notre hôtel. Cordialement

8/10 Good

thibault

Stayed 1 night in Nov 2022
Response from cm on 24 Nov 2022
Bonjour, Nous vous remercions d'avoir pris le temps de partagé votre avis au sein de notre établissement. Cordialement