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Pertschy Palais Hotel

4.0 star property
Hotel with free breakfast, steps from Hofburg Imperial Palace

Choose dates to view prices

Pertschy Palais Hotel in central Vienna offers a free breakfast buffet before guests explore landmarks like the Spanish Riding School and Hofburg Palace. The hotel features an art gallery, library, and bike rentals. Multilingual staff assist with exploring the Vienna State Opera.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Single Room

Deluxe Single Room

Deluxe Single Room

8.4 out of 10
Very good
(7 reviews)

Highlights

Heating
LCD TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
Private bathroom
Minibar
Satellite channels
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

7.4 out of 10
Good
(16 reviews)

Highlights

Heating
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
Private bathroom
Minibar
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
Private bathroom
Minibar
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the area

Map
Habsburgergasse 5, Vienna, Vienna, 1010

What's nearby

  • Hofburg Imperial Palace - 2 min walk - 0.2 km
  • St. Stephen's Cathedral - 3 min walk - 0.3 km
  • Stephansplatz - 3 min walk - 0.3 km
  • Vienna State Opera - 8 min walk - 0.7 km
  • Vienna Christmas Market - 13 min walk - 1.1 km

Getting around

  • Herrengasse U-Bahn - 5 min walk
  • Vienna Mitte Station - 18 min walk
  • Vienna International Airport (VIE) - 33 min drive

Restaurants

  • ‪Demel – K.u.K. Hofzuckerbäcker - ‬3 min walk
  • ‪Julius Meinl - ‬2 min walk
  • ‪Chattanooga - ‬3 min walk
  • Segafredo am Graben
  • ‪Starbucks - ‬2 min walk

About this property

Pertschy Palais Hotel

Upscale hotel near St. Stephen's Cathedral
A short walk from Vienna State Opera and Vienna Christmas Market, Pertschy Palais Hotel provides a free breakfast buffet, an art gallery on-site and a shopping centre on-site. Stay connected with free in-room WiFi, and guests can find other amenities, such as a library and dry cleaning/laundry services.
Additional perks include:
  • A round-trip airport shuttle (surcharge), a lift and a 24-hour front desk
  • Tour/ticket information, multilingual staff and a front desk safe
  • Coffee/tea in reception, luggage storage and concierge services
  • Guest reviews say great things about the helpful staff
Room features
All 55 rooms boast comforts such as premium bedding, as well as thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with baths or showers and hairdryers
  • LCD TVs with satellite channels
  • Heating and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking for EUR 34 per day; reservations required; discounts available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Art gallery
  • Designer stores
  • Library
  • Shopping centre

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20 per pet, per night
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 2.5891 per cent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 75 per vehicle (one-way, maximum occupancy 8)
  • Nearby parking fee: EUR 34 per day (2297 ft away)
  • Pet fee: EUR 20 per pet, per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Cashless transactions are available

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Pertschy Palais Hotel Vienna
Pertschy Palais Hotel
Pertschy Palais Vienna
Pertschy Palais
Pension Pertschy Hotel Vienna
Pertschy Hotel Vienna
Pertschy Palais Hotel Hotel
Pertschy Palais Hotel Vienna
Pertschy Palais Hotel Hotel Vienna

Frequently asked questions

Is Pertschy Palais Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 20 per pet, per night. Some restrictions may apply, so please contact the property for more details.

What time is check-in at Pertschy Palais Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Pertschy Palais Hotel?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Does Pertschy Palais Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 75 per vehicle applies.

Where is Pertschy Palais Hotel located?

Located in Innere Stadt, this hotel is steps away from Graben, Hofburg Imperial Palace and Spanish Riding School. Vienna State Opera and Stephansplatz are also within 10 minutes. Herrengasse U-Bahn is only a 5-minute walk and Stephansplatz U-Bahn is 5 minutes.

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Reviews

Pertschy Palais Hotel Reviews

8.4

Very good

8.4

Cleanliness

9.6

Location

8.8

Staff & service

8.2

Eco-friendliness

7.4

Property conditions & facilities
Rating 10 - Excellent. 375 out of 1003 reviews
Rating 8 - Good. 436 out of 1003 reviews
Rating 6 - Okay. 132 out of 1003 reviews
Rating 4 - Poor. 44 out of 1003 reviews
Rating 2 - Terrible. 16 out of 1003 reviews

Reviews

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel in central Vienna, close to everything. Nice breakfast, well kept property!
Stayed 3 nights in Jul 2025

8/10 Good

Pavle

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel location is really good
Stayed 1 night in Aug 2023

10/10 Excellent

MARCO

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice location just minutes from all the most important historical sites in the city.
Stayed 3 nights in May 2024

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A little jewel in the heart on Vienna

Beautiful hotel and great location, the hotel was being refurbished but that didn’t disturb our stay at all
Stayed 1 night in Apr 2025

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property - felt like a very authentic experience with all thr amenities we needed.
Stayed 2 nights in Feb 2023

10/10 Excellent

Andrée

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like all the prestations of the hotel and the breakfast too. They pleasurely accept to your requests.
Stayed 3 nights in Oct 2024

8/10 Good

RaDawn

Liked: Cleanliness, staff & service, property conditions & facilities
It is was centrally located to the inner Stadt so that was very nice. It was nice and clean. It was just very hot even with the fan. It’s an old building which adds to the charm, however that does have its downside.
Stayed 2 nights in Jul 2025

10/10 Excellent

SUZAN

Great and safe location. Delicious breakfast and a palace a like room reflects the history of Vienna. Thank you for this beautiful experience. Had a lovely time.
Stayed 1 night in May 2024

8/10 Good

Yoshihiro

Liked: Staff & service
historical building
Stayed 3 nights in Aug 2022

8/10 Good

Hazel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a magnificent old hotel with lots of character. The breakfast is very good and coffees are available in the lobby. The parking is about a 7 minute walk away and you cannot stop in front of hotel to unload luggage. It is in the middle of the tourist area so easy to walk to restaurants, shopping and attractions.
Stayed 1 night in Nov 2024

10/10 Excellent

Alexander

Excellent
Stayed 1 night in May 2023

6/10 Okay

Arthur

Liked: Staff & service
Old rooms

8/10 Good

Dorothea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Personal wirkte etwas kompliziert und uninspiriert. Der Frühstücksraum ist zu klein. Zu wenig Handtücher und keine Pflegeprodukte. Ansonsten gutes Frühstück, tolle Lage.
Stayed 2 nights in Jul 2025

2/10 Terrible

Rachel

Disliked: Room comfort

Poor experience, don’t stay

Europe was experiencing a heat wave when I was there. The hotel had no air conditioning. The room was over 80 degrees and all they had was 1 fan. My partner has a heart arrhythmia triggered by excessive heat. We could not stay there and checked out a few hours after checking in. The hotel refused to refund any part of our 3 night scheduled stay due to not cancelling within the refundable window.
Stayed 3 nights in Jun 2025

8/10 Good

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jun 2025

4/10 Poor

Afagh

Liked: Cleanliness
Disliked: Staff & service
The staff at reception were not nice. I asked a question about the breakfast time, and they responded very impolitely, saying that I had already asked this question a couple of times. They also gave me the wrong information about the breakfast time, even after realizing that I had an early morning flight.
Stayed 1 night in Jun 2025

10/10 Excellent

Cornelis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centraal gelegen aan rustige straat.
Stayed 3 nights in May 2025

8/10 Good

Patricia A

Liked: Cleanliness, staff & service, room comfort
This is an old property that has been updated in a way that does not respect its older splendor. People at the front desk are great. The breakfast is wonderful, with friendly people taking care of food matters. I feel that the security of the hotel was somewhat lacking, as people could come in through the driveway and just go up the elevator. Also, there were smoking ash trays by the elevator that smokers used -- so the smell from the ash trays and the smokers were unavoidable. The location is just FANTASTIC and makes up for some of the problems. But I think they could do better by fixing these problems..
Stayed 7 nights in May 2025

6/10 Okay

Sanne

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Beliggenhed fantastisk

Pænt og rent hotel. Der er ikke andre opholdsrum end dit eget værelse, hvis man imellem alle skridtene har brug for et hvil, og værelserne er noget mørke. På forespørgsel åbnede de dog morgenmadslokalet, så vi kunne spille kort der.
Stayed 4 nights in May 2025

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hübscher Raum mit netter Athmosphäre und mit allem was man benötigt. Sehr gutes Frühstück Zentral gelegen und trotzdem sehr ruhig. Man kann zu jeder Zeit kommen und gehen und kann Informationen bekommen. Netter Service
Stayed 3 nights in May 2025

10/10 Excellent

Frederico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Vienna Centre

Great staff, service, breakfast and location. Highly recommend for someone on a budget.
Stayed 4 nights in Apr 2025

8/10 Good

Miriam

Liked: Cleanliness, staff & service, amenities
sehr lieber Empfang, tolle Deko
Stayed 4 nights in Apr 2025

10/10 Excellent

JIHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old but good

세월이 느껴지는 객실. 시설이 오래되었긴 하지만, 매우 넓고 상쾌한 객실. 맛있는 조식. 최상의 위치. 재방문할만 함
Stayed 4 nights in Mar 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful
Stayed 1 night in Jan 2025

6/10 Okay

Zafer

Disliked: Room comfort

Gute Lage, nicht modern aber Wiener Charme

Lage ist zwar gut aber etwas zu rustikal und in Alter gekommen. Hat irgendwie aber auch den Charme von Wien.
Stayed 1 night in Jan 2025