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Lenas Donau

3.0 star property
Pet-friendly hotel connected to the convention centre in Vienna with a restaurant

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Located in Vienna's vibrant center, Lenas Donau provides a stylish retreat where travelers can relax on the charming terrace or visit the welcoming bar. The hotel serves a buffet breakfast, offers in-room WiFi, and includes conference facilities for business needs.

Reviews

6.2 out of 10

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Pet-friendly

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Single Room

Single Room

Single Room

Highlights

Garden
Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Satellite channels
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

Highlights

Garden
Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Satellite channels
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Satellite channels
Wardrobe
  • 25 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Satellite channels
Wardrobe
  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds

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About the area

Map
Wagramer Straße 52, Vienna, Vienna, 1220

What's nearby

  • Donau Zentrum - 6 min walk - 0.6 km
  • Vienna International Centre - 11 min walk - 1.0 km
  • Messe Wien Exhibition and Congress Center - 6 min drive - 4.2 km
  • Ernst Happel Stadium - 7 min drive - 4.9 km
  • Prater - 8 min drive - 4.9 km

Getting around

  • Kagraner Brücke Tram Stop - 1 min walk
  • Erzherzog-Karl Street Station - 3 min drive
  • Vienna International Airport (VIE) - 25 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Saloon Donauplex - ‬8 min walk
  • ‪BURGERISTA - ‬7 min walk
  • ‪Vapiano - ‬8 min walk

About this property

Lenas Donau

Hotel near St. Stephen's Cathedral
Consider a stay at Lenas Donau and take advantage of a terrace, a bar and conference space. In addition to a restaurant, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • A banquet hall, a front desk safe and a TV in reception
  • 1 meeting room, smoke-free property and multilingual staff
Room features
All 189 rooms offer amenities, such as free WiFi, safes and sound-insulated walls.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with showers and hairdryers
  • Flat-screen TVs with satellite channels
  • Heating, daily housekeeping and desks

Similar properties

Exterior

ibis budget Wien Messe

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
7.8 out of 10, Good, 815 reviews
The price is NZ$122
includes taxes & fees
23 Nov - 24 Nov
ibis budget Wien Messe

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Uncovered parking on site (EUR 20 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10 AM for a fee: EUR 13 per person
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,368 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • On the riverwalk
  • Terrace

Accessibility

  • Lift

More

  • 2 buildings
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per night
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25.0 per day.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 13 per person
  • Airport shuttle fee: EUR 40 per vehicle (one-way)
  • Uncovered self-parking fee: EUR 20 per night
  • Pet fee: EUR 10 per pet, per night
  • Rollaway bed fee: EUR 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting

Property is also known as

Lenas Donau
Lenas Donau Hotel
Lenas Donau Hotel Vienna
Lenas Donau Vienna
Lenas Donau Hotel
Lenas Donau Vienna
Lenas Donau Hotel Vienna

Frequently asked questions

Is Lenas Donau pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 10 per pet, per night.

How much is parking at Lenas Donau?

Self-parking is available for EUR 20 per night. Limited spots are available.

What time is check-in at Lenas Donau?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Lenas Donau?

Checkout is at 11 AM.

Does Lenas Donau provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 40 per vehicle applies.

Where is Lenas Donau located?

Located in Donaustadt, this hotel is within a 15-minute walk of Alte Donau and Vienna International Centre. Prater is 2.8 mi (4.5 km) away. Kagraner Brücke Tram Stop is only a 2-minute walk and Siebeckstraße Tram Stop is 6 minutes.

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Lenas Donau Reviews

Reviews

6.2
Rating 10 - Excellent. 16 out of 88 reviews
Rating 8 - Good. 16 out of 88 reviews
Rating 6 - Okay. 26 out of 88 reviews
Rating 4 - Poor. 16 out of 88 reviews
Rating 2 - Terrible. 14 out of 88 reviews

6.6/10

Cleanliness

6.2/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

ryad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very good for its reasonable price. I do recommend it
Stayed 5 nights in Jul 2025

4/10 Poor

Noureddine

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff lacks social skills.
Stayed 5 nights in Sep 2025

6/10 Okay

Zhu

Liked: Cleanliness, staff & service, property conditions & facilities
The single room faces the street and was very noisy. The double rooms face the other side and were much better.
Stayed 2 nights in Jul 2025

2/10 Terrible

Sabry

Disliked: Cleanliness, staff & service, property conditions & facilities
Everything was terrible
Stayed 1 night in Jul 2025

6/10 Okay

Darius

Liked: Cleanliness
Noise from the street
Stayed 1 night in Jun 2025

4/10 Poor

Carlos

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel is in an excellent location with easy access to the metro. That being said, beware if you're staying in summer: there is no air conditioning. The rooms only have a heater, and the one in my parents’ room was malfunctioning: it was heating the room even though it was turned off. When I brought this up to the front desk, the staff member on duty was dismissive, rude, and unhelpful. He even denied there was a heater in the room, claiming it was a "ventilator", which it clearly wasn’t. His only response was: "Well, it's hot, open the window." It’s a shame to have received such treatment. We could have overlooked the lack of AC given the location, but the poor customer service completely soured our experience. This happened on the night of July 22, in case management would like to review who was working the front desk and address the situation. That is not the way to treat a guest. I was simply raising a valid concern. For reference, my parents were staying in room 272.
Stayed 2 nights in Jul 2025

2/10 Terrible

Poema

Disliked: Cleanliness, staff & service, property conditions & facilities
Ibwould not recommended this property at all, mainly because ofvthe lack of the communication. After the booking on thec 22.06. I sendca message to ask if the hotel can accommodate us if we arrive after midnight. Then i did try to call several times -there was no answer at all. On the day of the booking we were travelling, i had a serious health issue ( I am 70 y.o, have several disabilities.) Andcwe were running late. Again ibdid try to contact the property, then Expedia, to ket them knowcwe are late. But again no answer. Then i spoke to Expedia, asked to cancel the booking, due to the lack of communication. They were not able to contact the hotel asvwell. Finally on the 30.06, i had a very vague message:" sorry for the delay, sorry for the mess, our reception was opened 24h" How could i know that. Later on i had a message from Expedia, explaining that I will not getvacrefund, which i claimed due to the poor customer support, because they could not get the manager's approval for the refund. I am very disappointed, frustrated- yes, they admit the mess, but refused refund. Very unprofessional, irresponsible.
Stayed 1 night in Jun 2025

6/10 Okay

Tetsuya

近くにスーパーマーケットがあるのは良かったが、閉店時間が早い。地下鉄の駅が比較的近くにあるので、その点では便利。
Stayed 6 nights in Sep 2025

4/10 Poor

Mustafa

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Sehr starker unangemer Teppichgeruch, unbequeme Betten, freundliches Personal
Stayed 1 night in Sep 2025

8/10 Good

Shotaro

Liked: Staff & service
価格相応の最低限度の設備です。価格のことを考えると不満は全くありません。スタッフはみなさん親切でした。
Stayed 6 nights in Sep 2025

4/10 Poor

otto

Disliked: Cleanliness, staff & service
Das Zimmer wurde 5 von 7 Tagen unzureichend bis überhaupt nicht gereinigt,es gab 7 Tage kein Fernsehprogramm. Es ist leider nicht mehr das,was es letztes Jahr noch war.Schade,weil wir viele Jahre immer gern im Lenas waren! Parkgebühr wurde auch auf € 20.-erhöht.
Stayed 7 nights in Sep 2025

8/10 Good

Manolo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no tenían sistema y me tuve que registrar en su máquina, no me notificaron que se requería tarjeta para tener luz, tuve que volver a bajar y preguntar.
Stayed 1 night in Sep 2025

6/10 Okay

Ron

Disliked: Property conditions & facilities
De locatie vlak bij de Donau
Stayed 4 nights in Sep 2025

2/10 Terrible

Katja

Disliked: Staff & service, property conditions & facilities
Das Personal oft bei einfachen Dingen überfordert. Das Frühstück ist einfach. Geringe Auswahl. Interkontinentales Frühstück keine Spur. Das Restaurant konnte nicht genutzt werden, da die Küche nicht besetzt ist. Es gibt eine Bar, aber Bier vom Fass gibt's nicht. Alles Getränke in Dosen Cola, Bier, Fanta usw. Auf dem Parkplatz wird man zugeparkt. Man kommt nicht raus, da das Personal nicht weiß welches Auto zu welchem Gast gehört. Im Bad gibt Schimmel und das Zimmer wird nur scheinbar gereinigt. Wir werden dort nicht wieder hinfahren. Ist nicht zu empfehlen.
Stayed 5 nights in Aug 2025

8/10 Good

Mahendra

Liked: Cleanliness, staff & service, property conditions & facilities
I got everything I needed for my short stay in Vienna.
Stayed 1 night in Aug 2025

4/10 Poor

Marcel

Disliked: Staff & service
Hotel Lenas Donau: Vorkommnisse: Check-in: Zuerst wurde ich bei Ankunft im Hotel von den jungen Damen an der Rezeption zum Self Check-in verwiesen. Laut Self Check-in war das Zimmer jedoch noch nicht fertig gewesen. Musste daher erst noch Mal an der Rezeption nachfragen. Dort teilte die Dame mir dann mit, dass offensichtlich ein Fehler vorgelegen hätte. Ob es ein Fehler in deren Computer-System gewesen, bzw. was die Schwierigkeit war, weiß ich leider nicht, weil ich nicht weiter nachgefragt hatte. Bat dann um ein Zimmer, das nicht in Richtung zur Straße sei/wäre, welches ich dann auch freundlicherweise bekommen habe. Beim Frühstück am 24.08.2025 stand ich nicht auf der Frühstücksliste, obwohl das Frühstück schon weit im Voraus gebucht und bezahlt worden ist. Die Rezeptionistin, die andere ich als am Tag zuvor hatte, die nun die Gäste alleine bediente (es war ein Sonntag), wusste wohl nichts von meiner Buchung mit Frühstück und musste erst in die Buchung selbst schauen, und hatte dann mein Frühstück lediglich dem Kellner per Handzeichen quittiert, was mir eigenartig vorkam.
Stayed 1 night in Aug 2025

2/10 Terrible

Martina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Kein Fehrnsehemfang, schmutzig, schimmel in der Dusche wurde nach einigen Tage entfernt. Wurden an mererenTagen gefragt, ob wir mit Frühstück gebucht haben. Früstück war sehr dürftig, keine auswahl bei Brötchen. Keine Klinaanlage, nur ein Ventilator. Bilder vom Hotel entspechen nicht den waren begebenheiten. Das Hotel werde ich nicht wieder buchen.
Stayed 5 nights in Aug 2025

10/10 Excellent

ENGKU MOHD FAHMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 7 nights in Aug 2025

6/10 Okay

Reiner

Liked: Cleanliness
Top ist die Nähe zu den Badestellen der Alten Donau. Schlecht sind die fehlenden Parkplätze im öffentlichen Raum, da ganz Wien Kurzparkzone ist.
Stayed 3 nights in Aug 2025

8/10 Good

Ariunzul

Liked: Property conditions & facilities
Disliked: Staff & service
bisschen Staub :(
Stayed 1 night in Aug 2025

10/10 Excellent

Nitin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Value!

Great room, a little small but the very clean. Given the fact that I paid $38/night, I am very happy with my stay!
Stayed 1 night in Jul 2025

2/10 Terrible

Nicholas

Disliked: Staff & service, property conditions & facilities, room comfort

No soundproof rooms. Hardly any sleep

Not as advertised. Not soundproofed at all. Room was by a busy street and very, very loud. Could hear cars, trams, people talking, all of it. I asked front desk if I could cancel room and get a refund to go somewhere else and they said no. Would not recommend this place.
Stayed 2 nights in Jul 2025

10/10 Excellent

Giuly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2025

10/10 Excellent

Alex Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Muy Bueno
Stayed 7 nights in Jul 2025

6/10 Okay

Rachid

Liked: Staff & service
Disliked: Property conditions & facilities
Polizia fa schifo
Stayed 4 nights in Jul 2025