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Hotel Pension Astra

3.0 star property
Escape to a haven of tranquility where you can savor flavors and connect with ease. Discover your home away from home.

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At Hotel Pension Astra, near Vienna Christmas Market, unwind on the tranquil terrace or indulge in a delicious meal at the restaurant. Stay connected with free WiFi and take advantage of convenient amenities like laundry facilities, luggage storage, an elevator and airport drop-off service.

Reviews

6.4 out of 10

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Parking available
  • Laundry room
  • Room service

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About this property

Hotel Pension Astra

  • Pension near Vienna Christmas Market
  • University of Vienna is located near Hotel Pension Astra, which provides a terrace, laundry facilities and a restaurant. Stay connected with free in-room WiFi.
  • You'll also enjoy perks such as:
    • Cooked-to-order breakfast (surcharge), self-parking (surcharge) and airport drop-off service (surcharge)
    • Smoke-free property, a lift and a front desk safe
    • Luggage storage
  • Room features
  • All guest rooms at Hotel Pension Astra include perks, such as furnished patios, in addition to amenities, such as free WiFi and safes.
  • More conveniences in all rooms include:
    • Rollaway/extra beds (surcharge) and free cots/infant beds
    • Bathrooms with showers and free toiletries
    • TVs with cable channels
    • On-request microwaves, coffee/tea makers and daily housekeeping

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Policies

Check-in

Check-in start time: 11 AM; check-in end time: 6 PM

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8 AM - 6 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately EUR 5.50 for adults and from EUR 4 for children
  • Airport shuttle fee: EUR 36 per vehicle
  • Self-parking fee: EUR 8 per day
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Hotel Pension Astra pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Pension Astra?

Self-parking is available for EUR 8 per day. Extended parking is available for a fee. Limited spots are available.

What time is check-in at Hotel Pension Astra?

Check-in start time: 11 AM; check-in end time: 6 PM.

What time is check-out at Hotel Pension Astra?

Checkout is at 11 AM.

Does Hotel Pension Astra provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of EUR 36 per vehicle applies.

Where is Hotel Pension Astra located?

Located in Alsergrund, this pension is within a 15-minute walk of Vienna General Hospital and University of Vienna. Vienna State Opera and Vienna Christmas Market are also within 2 miles (3 km). Brünnlbadgasse Tram Stop is only a 2-minute walk and Skodagasse Tram Stop is 3 minutes.

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Reviews

Reviews

6.4

7.2

Cleanliness

8.2

Location

7.6

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 4 out of 26 reviews
Rating 8 - Good. 6 out of 26 reviews
Rating 6 - Okay. 9 out of 26 reviews
Rating 4 - Poor. 5 out of 26 reviews
Rating 2 - Terrible. 2 out of 26 reviews

Reviews

Verified

10/10 Excellent

Xphile1067

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for four nights and had a wonderful visit! Staff was there when I needed them, my room was cleaned daily and the location was perfect! There were restaurants, bakeries, grocery stores, an elevator, places to shop at and the 43 and 44 tram line literally stop outside your front door! It was like haviiong my own apartment for my whole trip. Free WiFi that worked very well, ensuite bathroom that had a large shower, with toiletries included, a television (though I rarely watch TV on holiday) and had an in room safe (that I didn't utilize). I was thoroughly impressed with this place and would stay again upon my next visit to Vienna! I can see it's not for everyone. It's not a 5 star place, even though that's what I'm giving it. If you want the Marriott, pay for the Marriott. I don't mind staying in places that are "off the beaten path," and as I don't spend much time IN the hotel, my standards are simple. Clean bed, clean bathroom and near public transport. The only suggestion I have is mention to the owners of the building that there needs to be some light in the entrance and by the elevator. There are stairs there that should be illuminated and although I didn't feel it, I could see some guests being creeped out because It was VERY dark coming in late and leaving early in the AM. Thanks Astra for the lovely stay!
Stayed 4 nights in Nov 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Cheap and cheerful.Good location. 20mins walk to centre of Vienna. Easy check-in with friendly staff. Not so good - bad sound-proofing, so very easy to hear everything in next-door room. Male guest in next room 'entertained' several ladies each night with accompanying noise - Awful !! I don't know if this was a one-off or if this hotel is renowned for this.
Stayed 4 nights in Aug 2019
Verified

4/10 Poor

Alfreda A

Liked: Cleanliness
The hotel wasn’t I booking The check in was delated There wasn’t service in the reception during evening and night There wasn’t soap, shampoo, cream
Stayed 6 nights in Sep 2019
Verified

8/10 Good

Stefan

Liked: Cleanliness, staff & service

Klein und praktisch gelegen

Kleines Hotel im zweiten Stock in der Nähe des Hauptbahnhofs. Freundliches Personal. Einfache, kleine Zimmer. Gut, wenn es nur ums Übernachten geht Dusche, WC, Föhn. Wer MAPS.ME verwendet: Das Hotel ist um einen Block falsch eingezeichnet. Auf Google maps ist es richtig. Man muss an der Haustür klingeln: Albergo Bergamo.
Stayed 3 nights in Jun 2019
Verified

6/10 Okay

Verified traveller

Chambre et salle de bain pas très propre. Il faisait également très froid même en ayant réglé le petit radiateur de le chambre au max.
Stayed 3 nights in Nov 2018
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, staff were amazing

Really enjoyed our stay here, the staff make a hotel and the lady working in reception was amazing, so helpful and went the extra mile to Malen our stay as pleasant as possible, very spacious clean rooms and very reasonable reasonable price, would strongly recommend.
Stayed 2 nights in Jun 2018
Verified

6/10 Okay

Konni

Liked: Cleanliness, staff & service

Altes Haus mit Nähe zur Stadtmitte

Das Hotel ist sehr alt und liegt in der 2ten Etage. Es ist sauber, die Betten waren gut. Das Zimmer war etwas spartanisch eingerichtet aber zum übernachten war es ok. Der Service war sehr freundlich.
Stayed 2 nights in May 2018
Verified

2/10 Terrible

Angela

Disliked: Cleanliness, property conditions & facilities, room comfort
No TV no radio no clock no community sitting room with books or tv. No coffee and tea making facility although there was a room which had all those things but it was marked "storage room". Lights were pretty poor and room stuffy. Entry step to shower very high
Stayed 4 nights in May 2018
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

Verkehrsgünstig gelegene Pension

Unterkunft war ok. Mobiliar und Zimmer etwas heruntergekommen.
Stayed 2 nights in May 2018
Verified

6/10 Okay

Brian

Disliked: Room comfort

Convenient location

The shared toilet was disappointing, I'm not sure if this was made clear at time of booking. The room was small with no view. On the plus side the staff were friendly and helpful. The main positive is access to public transport as the Alser Strasse metro stop is in close proximity and the tram stops outside the hotel.
Verified

8/10 Good

Carson

Liked: Cleanliness
Disliked: Room comfort

Hotel/Pension Astra

The Hotel/Pension Astra is a basic accommodation, but located in a good area. Close to several parts of the University of Vienna and there is a good tram line that connects you to two metro lines. They advertise breakfast, but no longer do it for guests. You can get breakfast at café restaurants close by. For the price, it is a good place to stay. Nothing fancy, but it is not designed to be. The staff are very nice. There is not always someone at the reception desk, but there is a number to call if you need something urgently.
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Ospitali... ma vecchi mobili...stanza da dipingere

Bella città molto cara..ottima la cotoletta pagata ed economica...birra ok..acqua 75 cl 5.90€...molto cara..si visita in 2 o 3 giorni....ottimo viaggio peccato x la pensione..bagno piccolissimo...un po trascurata...ottimistico il punto della pensione....
Stayed 2 nights in Jun 2017
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness

ziemlich zentral

Alle Museen, Stadtpark, Prater, Zentrum gut erreichbar
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Small rooms, and too noisy in next door room and hallway!
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wien, byen vi vil tilbake til.

Wien er en utrolig fin by for alle.
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Nie wieder!

Dreckig, heruntergekommen, eklig - wofür dieses Hotel 3 Sterne verliehen bekommen hat, ist mir schleierhaft. Zimmer unsauber, Bad eklig. noch die Haare der anderen Gäste an den Fließen im Bad kleben. Löcher in Decke, Wänden und Bettwäsche, Putze bröckelte von der Decke. Gesäubert wurde nur einmal in 5 Tagen und das sehr oberflächlich. Heizung funktionierte nicht richtig, Rezeption war dauerhaft unbesetzt. Das Hotel ist ein Zustand!
Verified

8/10 Good

Zehra

Liked: Staff & service, room comfort

central location hotel

The rooom is big enough for all needs of one person. There was a renovation during my stay. But overall was quiet and nice. There is fresh cafe and tee. It was ok.
Verified

8/10 Good

Rita

Liked: Staff & service, property conditions & facilities

Sjarmerende pensjonat sentralt i Wien

Gode gammeldagse rom med dusj på rommet og toalett i gangen. Hyggelig vertinne som man kan spørre om info og til råds. 10-15 minutters spasertur til severdighetene. Lett tilgang til kollektivtransport. Spisesteder og dalivarebutikker i umiddelbar nærhet.. Det er ikke frokost på frokost på hotellet, men man kan forsyne seg med kaffe og te, og der en spisekrok for medbragt mat. Rommene har vindu mot bakgården, så det er minimalt med støy. Det er et rimelig hotell som kan anbefales.
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

Very shoddy and weird

I needed a place to stay because my usual hotel was fully booked, and Pension Astra looked like it would be OK. It was more like staying in a boarding house where you had to do most of the room cleaning up yourself. The place was dingy and shoddy, the rooms were not well lit, much of the bedding smelled like it wasn't washed or had been laying there a long time, and the wireless internet was a joke. I don't know what they mean about a restaurant, all I saw was some dirty kitchen, and there was no way I was going to eat there. They charged a lot, but I guess it was because of the location. This might be an OK place for a lot of people in a large room to split the costs, but otherwise, don't bother.
Verified

8/10 Good

Sergii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2017
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort

Charme der 50er