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Hotel Mercure Wien Zentrum

4.0 star property
Vienna's cultural heart beats at Hotel Mercure Wien Zentrum, where Austrian charm flows from morning coffee to evening performances at the nearby Opera House

Choose dates to view prices

Modern luxury awaits at Hotel Mercure Wien Zentrum, steps from Vienna State Opera. Guests relax by the lobby fireplace or dine at GO!Wien restaurant, serving three meals daily. The hotel offers bike and car rentals, making it easy to explore Vienna's magnificent sights.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
  • Bar
The current price is NZ$243
includes taxes & fees
24 Feb - 25 Feb

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

8.8 out of 10
Excellent
(28 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Single Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Privilege, Double Room, 1 Queen Bed

Privilege, Double Room, 1 Queen Bed

Privilege, Double Room, 1 Queen Bed

9.0 out of 10
Wonderful
(21 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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RUBY Lissi Hotel Vienna by IHG

Innere Stadt
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Bar
8.6 out of 10, Excellent, 1,000 reviews
The price is NZ$199
includes taxes & fees
1 Mar - 2 Mar
RUBY Lissi Hotel Vienna by IHG
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About the area

Located in Innere Stadt, a neighbourhood in Vienna, Hotel Mercure Wien Zentrum is near a metro station. Hofburg Imperial Palace and Vienna State Opera are notable landmarks, and travellers looking to shop may want to visit Vienna Christmas Market and Naschmarkt. Looking to enjoy an event or a game? See what's going on at Wiener Stadthalle or Ernst Happel Stadium. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails and other activities like segway rentals/tours. Visit our Vienna travel guide
Map
Fleischmarkt 1a, Vienna, Vienna, 1010

What's nearby

  • Stephansplatz featuring religious aspects, heritage elements and heritage architecture
    Stephansplatz
    3 min walk - 0.3 km
  • St. Stephen\'s Cathedral featuring landscape views, night scenes and a city
    St. Stephen's Cathedral
    5 min walk - 0.4 km
  • Hofburg Imperial Palace showing chateau or palace, heritage architecture and a city
    Hofburg Imperial Palace
    10 min walk - 0.8 km
  • Really nice place
    Spanish Riding School
    10 min walk - 0.8 km
  • Schwedenplatz
    2 min walk - 0.2 km

Getting around

  • Marienbrücke Tram Stop
    4 min walk
  • Vienna Mitte Station
    13 min walk
  • Vienna International Airport (VIE)
    29 min drive

Restaurants

  • Hard Rock Cafe Vienna
    1 min walk
  • McDonald's
    2 min walk
  • Joma
    2 min walk
  • Café Daniel Moser
    1 min walk
  • Bermuda Bräu
    1 min walk

About this property

Hotel Mercure Wien Zentrum

Upscale hotel near St. Stephen's Cathedral
Near Stephansplatz and Spanish Riding School, Hotel Mercure Wien Zentrum provides dry cleaning/laundry services, a fireplace in reception and car hire on-site. The on-site restaurant, GO!Wien, offers breakfast, lunch and dinner. In addition to a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
  • An electric car charging station, express check-out and a TV in reception
  • A front desk safe, a computer station and smoke-free property
  • Guest reviews say great things about the helpful staff
Room features
All 105 rooms offer comforts such as air conditioning, in addition to perks such as free WiFi and safes.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and baths or showers
  • Flat-screen TVs with satellite channels
  • Coffee/tea makers, heating and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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RUBY Lissi Hotel Vienna by IHG
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  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 32 per day); discounts available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: EUR 26 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • GO!Wien

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (80 centimetre wide door)

More

  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out fee: EUR 69
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 26 per person
  • Airport shuttle fee: EUR 42 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 32 per day (3281 ft away)
  • Late check-out fee: EUR 69

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Mercure Wien
Hotel Mercure Wien Zentrum
Hotel Mercure Wien Zentrum Vienna
Hotel Mercure Zentrum Wien
Mercure Wien Zentrum
Mercure Wien Zentrum Vienna
Wien Hotel Mercure
Wien Hotel Mercure Zentrum
Wien Zentrum
Zentrum Wien
Mercure Hotel Vienna
Mercure Hotel Wien Zentrum
Mercure Wien Zentrum Hotel Vienna
Mercure Wien Zentrum Vienna
Hotel Mercure Wien Zentrum Hotel
Hotel Mercure Wien Zentrum Vienna
Hotel Mercure Wien Zentrum Hotel Vienna

Frequently asked questions

Is Hotel Mercure Wien Zentrum pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Mercure Wien Zentrum?

As of 22 Feb 2026, prices found for a 1-night stay for 2 adults at Hotel Mercure Wien Zentrum on 24 Feb 2026 start from NZ$243.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Mercure Wien Zentrum?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Mercure Wien Zentrum?

Checkout is at noon. Late checkout is available for EUR 69.

Does Hotel Mercure Wien Zentrum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 42 per vehicle applies.

Where is Hotel Mercure Wien Zentrum located?

Located in Innere Stadt, this hotel is within a 5-minute walk of Fleischmarkt, St. Stephen's Cathedral and Stephansplatz. Hofburg Imperial Palace and Spanish Riding School are also within 10 minutes. Marienbrücke Tram Stop and Stephansplatz U-Bahn are within a 5-minute walk.

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Reviews

Hotel Mercure Wien Zentrum Reviews

8.6

Excellent

9.0

Cleanliness

9.2

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 416 out of 1003 reviews
Rating 8 - Good. 472 out of 1003 reviews
Rating 6 - Okay. 90 out of 1003 reviews
Rating 4 - Poor. 20 out of 1003 reviews
Rating 2 - Terrible. 5 out of 1003 reviews

Reviews

8/10 Good

Tina

Liked: Cleanliness, property conditions & facilities
Clean rooms, complimentary drinks in mini bar daily, close to main attractions.
Stayed 4 nights in Dec 2025

10/10 Excellent

Rajpreet Kaur

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, fast and early check in, friendly Staff and great location
Stayed 2 nights in Dec 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, comfortable, well designed, small room. Great location.
Stayed 2 nights in Nov 2025

8/10 Good

Larissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, convenient location.
Stayed 3 nights in Sep 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities
Great location, helpful staff. Clean and spacious room.
Stayed 1 night in Oct 2025

10/10 Excellent

Yuriy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Oct 2024

8/10 Good

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great location, free minibar containing soft drinks and water.
Stayed 3 nights in Jan 2025

10/10 Excellent

Gill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel. Good location and excellent staff.
Stayed 3 nights in May 2024

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location, very smooth check in, didn’t eat there but looked nice. Very quiet perfect little stay
Stayed 2 nights in Mar 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in the centre of Vienna. 5 minute walk from St Stephen’s Cathedral and surrounded by so many different options for dining, drinking and shopping. Public transport was easily accessible as well. Hotel was immaculately clean and the staff were really friendly and helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Helen Marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff in city centre hotel which is in walking distance for many sights and eateries. It is close to tram and underground stations as well as agood range of shops. A nice place for a city break.
Stayed 7 nights in Feb 2025

10/10 Excellent

Marissa

Liked: Staff & service, property conditions & facilities
The staff in the hotel and the restaurant were very helpful and friendly. The breakfast was great! And the food in the restaurant was excellent.
Stayed 6 nights in Mar 2024

8/10 Good

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
Great location, close to Stephansplatz and also the metro station. Comfortable, but rooms / beds not huge, even the Privilege double room. Breakfast had a fairly good range of choices. Staff largely helpful.
Stayed 6 nights in May 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - could walk to everywhere
Stayed 1 night in Sep 2023

10/10 Excellent

sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great city break hotel

Great central location, yet on a quiet, safe backstreet. Modern hotel with comfy beds. Ideal for a City break.
Stayed 3 nights in Mar 2024

10/10 Excellent

Terry

7 night stay visiting family in Vienna. Hotel was clean, all staff were courteous, attentive, and most helpful. Would highly recommend the Mercure. Only minor point-the bathroom was a bit small.
Stayed 7 nights in May 2025

10/10 Excellent

Jérôme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfy Hotel in mids the heart of vienna.
Stayed 2 nights in Nov 2023

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mercury Zentrum is well positioned to launch a myriad of tourist activities, including Christmas markets, museums, music concerts, and culinary adventures.
Stayed 4 nights in Dec 2024

4/10 Poor

Taylor

Disliked: Staff & service, property conditions & facilities
Good location, everything else is super small
Stayed 2 nights in Dec 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Well furnished room in modern style. Easy check-in with friendly and helpful staff. Great location very close to lots of dining options and short walk to all the main tourist sites. The only quibble is the price of breakfasts - 26 euros per person seems very steep. We made alternative arrangements.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jose A

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 4 nights in Sep 2024

10/10 Excellent

george

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with incredible staff

Great location, good breakfast, clean and nice. But the best is the staff, they make a difference ! Our flight was cancelled and they helped realocate us at prompt. Love them!
Stayed 2 nights in Jul 2024

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception team was great. Very friendly, helpful and efficient. The hotel organizes also a great tour through Wien.
Stayed 2 nights in Jan 2024

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Good location. Clean, efficient and friendly hotel. Room was a decent size with good facilities.
Stayed 2 nights in Mar 2024

8/10 Good

sophie

Liked: Cleanliness, staff & service

Easter in Vienna

Fairly central location, located on a quiet street just off the main drag. Fairly old lifts, but otherwise nicely presented and comfortable enough.
Stayed 1 night in Mar 2024