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Hotel Mercure Wien Zentrum

4.0 star property
Eco-certified hotel with 24-hour business centre and 24-hour front desk

Photo gallery for Hotel Mercure Wien Zentrum

Hotel entrance with a glass facade and double doors, flanked by potted plants.
Welcome to the reception area, where a modern design and geometric pattern create a stylish atmosphere.
Relax in a stylish room with a large bed, desk, and seating area.
Welcome to Mercure Hotels, featuring a modern lobby with a geometric pattern and clean design.
Unique artwork adorns the walls, complemented by a stylish table with eclectic decor.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
The current price is NZ$282
includes taxes & fees
5 Aug - 6 Aug

Room options

View all photos for Privilege, Double Room, 1 Queen Bed

Privilege, Double Room, 1 Queen Bed

Privilege, Double Room, 1 Queen Bed

8.8 out of 10
Excellent
(14 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Rainfall showerhead
Bathrobes
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 1 Double Bed

Eco-friendly toiletries, hair dryer, towels

Standard Double Room, 1 Double Bed

8.8 out of 10
Excellent
(23 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

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About the area

Map
Fleischmarkt 1a, Vienna, Vienna, 1010

What's nearby

  • St. Stephen's Cathedral - 5 min walk - 0.4 km
  • Stephansplatz - 5 min walk - 0.4 km
  • Hofburg Imperial Palace - 10 min walk - 0.8 km
  • Vienna State Opera - 14 min walk - 1.2 km
  • Vienna Christmas Market - 16 min walk - 1.4 km

Getting around

  • Schwedenplatz U-Bahn - 4 min walk
  • Vienna Mitte Station - 14 min walk
  • Vienna International Airport (VIE) - 21 min drive

Restaurants

  • ‪Hard Rock Cafe Vienna - ‬1 min walk
  • ‪Hungry Guy - ‬1 min walk
  • ‪Krah Krah - ‬2 min walk
  • ‪Bermuda Bräu - ‬1 min walk
  • ‪Casablanca - ‬2 min walk

About this property

Hotel Mercure Wien Zentrum

Upscale eco-certified hotel near St. Stephen's Cathedral
Vienna State Opera and Vienna Christmas Market are located near Hotel Mercure Wien Zentrum, which provides a terrace, dry cleaning/laundry services and a fireplace in reception. The on-site restaurant, GO!Wien, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with car hire on-site and a bar.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
  • An electric car charging station, express check-out and express check-in
  • Luggage storage, concierge services and a front desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 105 rooms offer comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and safes.
Extra amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and baths or showers
  • Flat-screen TVs with satellite channels
  • Coffee/tea makers, daily housekeeping and desks

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Croatian, English, French, German, Greek, Portuguese, Slovak, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 32 per day); discounts available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: EUR 26 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • GO!Wien

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (80 centimetre wide door)

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 26 per person
  • Airport shuttle fee: EUR 42 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 32 per day (3281 ft away)
  • Late check-out fee: EUR 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Mercure Wien
Hotel Mercure Wien Zentrum
Hotel Mercure Wien Zentrum Vienna
Hotel Mercure Zentrum Wien
Mercure Wien Zentrum
Mercure Wien Zentrum Vienna
Wien Hotel Mercure
Wien Hotel Mercure Zentrum
Wien Zentrum
Zentrum Wien
Mercure Hotel Vienna
Mercure Hotel Wien Zentrum
Mercure Wien Zentrum Hotel Vienna
Mercure Wien Zentrum Vienna
Hotel Mercure Wien Zentrum Hotel
Hotel Mercure Wien Zentrum Vienna
Hotel Mercure Wien Zentrum Hotel Vienna

Frequently asked questions

Is Hotel Mercure Wien Zentrum pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Mercure Wien Zentrum?

As of 15 Jul 2025, prices found for a 1-night stay for 2 adults at Hotel Mercure Wien Zentrum on 21 Jul 2025 start from NZ$311.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Mercure Wien Zentrum?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Hotel Mercure Wien Zentrum?

Checkout is at noon. Late checkout is available for EUR 69 (subject to availability).

Does Hotel Mercure Wien Zentrum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 42 per vehicle applies.

Where is Hotel Mercure Wien Zentrum located?

Located in Innere Stadt, this eco-certified hotel is within a 5-minute walk of Fleischmarkt, St. Stephen's Cathedral, and Stephansplatz. Hofburg Imperial Palace and Spanish Riding School are also within 10 minutes. Schwedenplatz U-Bahn and Marienbrücke Tram Stop are within a 5-minute walk.

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Hotel Mercure Wien Zentrum Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 398 out of 1002 reviews
Rating 8 - Good. 481 out of 1002 reviews
Rating 6 - Okay. 95 out of 1002 reviews
Rating 4 - Poor. 22 out of 1002 reviews
Rating 2 - Terrible. 6 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

It was a very pleasant place near to all sights to see.
Stayed 6 nights in Feb 2025

8/10

Great location, close to Stephansplatz and also the metro station. Comfortable, but rooms / beds not huge, even the Privilege double room. Breakfast had a fairly good range of choices. Staff largely helpful.
Stayed 6 nights in May 2025

8/10

Perfect location in the centre of Vienna. 5 minute walk from St Stephen’s Cathedral and surrounded by so many different options for dining, drinking and shopping. Public transport was easily accessible as well. Hotel was immaculately clean and the staff were really friendly and helpful.
Stayed 2 nights in Mar 2025

8/10

Friendly staff, great location, free minibar containing soft drinks and water.
Stayed 3 nights in Jan 2025

10/10

Friendly helpful staff in city centre hotel which is in walking distance for many sights and eateries. It is close to tram and underground stations as well as agood range of shops. A nice place for a city break.
Stayed 7 nights in Feb 2025

10/10

Well furnished room in modern style. Easy check-in with friendly and helpful staff. Great location very close to lots of dining options and short walk to all the main tourist sites. The only quibble is the price of breakfasts - 26 euros per person seems very steep. We made alternative arrangements.
Stayed 3 nights in Apr 2025

10/10

Great location
Stayed 3 nights in Oct 2024

10/10

The Mercury Zentrum is well positioned to launch a myriad of tourist activities, including Christmas markets, museums, music concerts, and culinary adventures.
Stayed 4 nights in Dec 2024

4/10

Good location, everything else is super small
Stayed 2 nights in Dec 2024

10/10

Staff were excellent, room was clean, and location was great!
Stayed 3 nights in Jul 2022

10/10

A very nice hotel. Good location and excellent staff.
Stayed 3 nights in May 2024

10/10

GREAT LOCATION VERY GOOD BREAKFAST THE STAFF VERY HELPFULL .
Stayed 4 nights in Nov 2022

10/10

Great location, very smooth check in, didn’t eat there but looked nice. Very quiet perfect little stay
Stayed 2 nights in Mar 2024

10/10

The staff in the hotel and the restaurant were very helpful and friendly. The breakfast was great! And the food in the restaurant was excellent.
Stayed 6 nights in Mar 2024

10/10

The great location and all the workers were amazing!

10/10

Great central location, yet on a quiet, safe backstreet. Modern hotel with comfy beds. Ideal for a City break.
Stayed 3 nights in Mar 2024

10/10

Great location - could walk to everywhere
Stayed 1 night in Sep 2023

10/10

Excellent service
Stayed 4 nights in Sep 2024

10/10

Nice and comfy Hotel in mids the heart of vienna.
Stayed 2 nights in Nov 2023

8/10

Close to city center. Very convenient.
Stayed 3 nights in Oct 2024

10/10

Great location, good breakfast, clean and nice. But the best is the staff, they make a difference ! Our flight was cancelled and they helped realocate us at prompt. Love them!
Stayed 2 nights in Jul 2024

10/10

The reception team was great. Very friendly, helpful and efficient. The hotel organizes also a great tour through Wien.
Stayed 2 nights in Jan 2024

8/10

Fairly central location, located on a quiet street just off the main drag. Fairly old lifts, but otherwise nicely presented and comfortable enough.
Stayed 1 night in Mar 2024

8/10

Great stay, very quiet room although very central location. Also, the humidity in the room was very low and it was quite stuffy which made it a lil uncomfortable to sleep. But overall it was a good stay
Stayed 2 nights in Nov 2023

10/10

Hotel is tucked away in a bit of a side street so it was very quiet during the night. Felt very safe. Staff were particularly helpful. Ive stayed here before and will stay here again when im next in vienna.
Stayed 3 nights in Mar 2023