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Reviews

4.1 / 5Very Good
1,363 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    St. Stephen's Cathedral
    4 min walk
  • Popular Location
    Stephansplatz
    5 min walk
  • Popular Location
    Spanish Riding School
    10 min walk
  • Airport
    Vienna (VIE-Vienna Intl.)
    16 min drive

Choose dates to view prices

Book online or call:

+64 9913 4658
  • Standard Double Room

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Standard Room

    Room Amenities

    • City view
    • Sleeps 1
    More details
  • Privilege, Double Room

    Room Amenities

    • City view
    • Sleeps 2
    More details

About this area

Vienna

Located in Vienna, Hotel Mercure Wien Zentrum is in the city centre and near a metro station. Vienna State Opera and Belvedere are cultural highlights, and some of the area's notable landmarks include St. Stephen's Cathedral and Spanish Riding School. Looking to enjoy an event or a game? See what's going on at Wiener Stadthalle or Ernst Happel Stadium. Our guests love the hotel's convenience for public transport: Schwedenplatz U-Bahn is 5 minutes by foot and Stephansplatz U-Bahn is 6 minutes.

Popular Location

What's nearby

  • St. Stephen's Cathedral - 4 min walk
  • Stephansplatz - 5 min walk
  • Spanish Riding School - 10 min walk
  • Hofburg Imperial Palace - 13 min walk
  • Albertina - 13 min walk

Getting around

  • Schwedenplatz U-Bahn - 5 min walk
  • Wien Mitte Station - 13 min walk
  • Vienna (VIE-Vienna Intl.) - 16 min drive

Restaurants

  • Where to eat
  • GO!Wien – Restaurant with a bar. Serves breakfast and lunch daily.

About this property

Hotel Mercure Wien Zentrum

4-star Vienna hotel in Innere Stadt, walk to St. Stephen's Cathedral
This smoke-free hotel features a restaurant, a bar/lounge and a 24-hour business centre. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site. All 105 rooms offer free WiFi, minibars and flat-screen TVs with satellite channels. Guests will also find room service (during limited hours), premium bedding and coffee/tea makers.
Hotel Mercure Wien Zentrum offers 105 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Discounted parking nearby
24-hour return airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10 AM: EUR 17 per person
1 restaurant
1 bar
Room service available

Family friendly

Dry-cleaning service
Laundry facilities

Conveniences

Lift
Free newspapers in reception
Front-desk safe
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Languages spoken

Croatian
English
French
German
Greek
Slovak
Spanish

Business services

24-hour business centre
Computer station

Outdoors

Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Assistive listening devices available
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Fireplace in reception
Smoke-free property
TV in reception

Room amenities

Bedroom

Air conditioning
Hypo-allergenic bedding
Premium bedding

Bathroom

Bathtub or shower
Free toiletries
Hairdryer

Entertainment

flat-screen TV
satellite channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar

More

Desk
Free newspapers
Iron/ironing board (on request)
Safe

Policies

Check-in

Check-in available 24 hours
Express check-in

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

  • 24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to get details.

Pets

  • Pets are allowed for an extra charge of EUR 9 per pet, per night.
  • 1 per room

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: EUR 100 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 17 per person (approximately)
  • Airport shuttle fee: EUR 37 per vehicle (one way)
  • Pet fee: EUR 9 per pet, per night
  • Late check-out fee: EUR 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Only registered guests are allowed in the guest rooms.

Property is also known as

  • Hotel Mercure Wien Zentrum Vienna
  • Hotel Mercure Wien Zentrum
  • Mercure Wien Zentrum Vienna
  • Mercure Wien Zentrum
4.1

Very Good

5 - Excellent
450
4 - Good
702
3 - Okay
156
2 - Mediocre
41
1 - Poor
14
4.3
Cleanliness
4.3
Service and Staff
3.8
Amenities
4.1
Property condition

2/5

  • Liked: Cleanliness, staff & service
  • Disliked: Property conditions & facilities

The hotel is being renovated on the 3rd, 4th and 8th floors. From 8am until 6pm each day (including weekends) there is incessant banging and drilling, meaning that having some chill time in the afternoon just wasn’t possible. Had we been informed prior to our trip that this work was happening, we would have gone elsewhere. Poor show by Hotel MERCURE Wien Zentrum by not informing us of this work before our stay. Not an enjoyable holiday at all.

Stayed 4 nights in Dec. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Always lovely to stay at a Mercure hotel. This is the 3rd one in as many cities that I’ve stayed in. Paris, Amsterdam and now Vienna. Staff are always super helpful and the team photos behind the desk were especially reassuring. It seemed like a lot of effort to go to which wouldn’t be done in a place where they thought the staff were going to leave. This suggested you me that the staff were happy there, loved their jobs and we’re likely to be around for the next few years.

Stayed 2 nights in Oct. 2019

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Sep. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Sep. 2019

    4/5 Good

      This traveller didn’t leave comments with their review
      Stayed 8 nights in Aug. 2019

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