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Hotel Bristol, a Luxury Collection Hotel, Vienna

5.0 star property
Luxury Vienna hotel connected to a shopping centre, steps from Vienna State Opera

Choose dates to view prices

Located close to Vienna State Opera and Ringstraßen Galerien, Hotel Bristol, a Luxury Collection Hotel, Vienna provides shopping on-site, dry cleaning/laundry services and a bar. In addition to a 24-hour gym and a 24-hour business centre, guests can connect to free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Gym
  • Parking available
  • Pet-friendly
  • Breakfast available

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Premium bedding
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Pillow menu
Blackout drapes/curtains
Down comforter
  • 20 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Classic Room, 1 King Bed, Non Smoking

Classic Room, 1 King Bed, Non Smoking

Classic Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Premium bedding
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Pillow menu
Blackout drapes/curtains
Down comforter
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Balcony
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Pillow menu
Blackout drapes/curtains
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (View)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed (View)

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed

Grand Room, 1 King Bed

Grand Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (Junior Suite, Large Balcony)

Suite, 1 King Bed, Non Smoking, Balcony (Junior Suite, Large Balcony)

Suite, 1 King Bed, Non Smoking, Balcony (Junior Suite, Large Balcony)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Terrace
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Balcony
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Opera Suite)

Suite, 1 Bedroom, Non Smoking (Opera Suite)

Suite, 1 Bedroom, Non Smoking (Opera Suite)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • 85 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • 65 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds, Non Smoking

Classic Room, 2 Single Beds, Non Smoking

Classic Room, 2 Single Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Premium bedding
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Pillow menu
Blackout drapes/curtains
Down comforter
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Single Beds, Non Smoking (Opera View)

Room, 2 Single Beds, Non Smoking (Opera View)

Room, 2 Single Beds, Non Smoking (Opera View)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Non Smoking (Penthouse Suite, Large Balcony, Opera View)

Suite, 1 Bedroom, Non Smoking (Penthouse Suite, Large Balcony, Opera View)

Suite, 1 Bedroom, Non Smoking (Penthouse Suite, Large Balcony, Opera View)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • 64 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Non Smoking

Presidential Suite, 1 Bedroom, Non Smoking

Presidential Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • 265 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Kaerntner Ring 1, Vienna, Vienna, 1010

What's nearby

  • Vienna State Opera - 2 min walk - 0.2 km
  • Hofburg Imperial Palace - 3 min walk - 0.3 km
  • Spanish Riding School - 8 min walk - 0.7 km
  • St. Stephen's Cathedral - 9 min walk - 0.8 km
  • MuseumsQuartier - 10 min walk - 0.8 km

Getting around

  • Oper-Karlsplatz Tram Stop - 1 min walk
  • Vienna Mitte Station - 18 min walk
  • Vienna International Airport (VIE) - 23 min drive

Restaurants

  • Gerstner K. u. K. Hofzuckerbäcker
  • ‪L’Opera Cafe - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Apapika Am Kärntner Ring - ‬2 min walk
  • ‪Grnd Restaurant - ‬1 min walk

About this property

Hotel Bristol, a Luxury Collection Hotel, Vienna

Luxury family-friendly hotel near Vienna State Opera
Located close to Ringstraßen Galerien and House of Music Museum, Hotel Bristol, a Luxury Collection Hotel, Vienna provides shopping on-site, dry cleaning/laundry services and a bar. In addition to a 24-hour gym and a 24-hour business centre, guests can connect to free in-room WiFi.
Other perks include:
  • Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge)
  • Express check-out, babysitting (surcharge) and smoke-free property
  • 6 meeting rooms, concierge services and free newspapers
  • Guest reviews speak highly of the helpful staff
Room features
All 150 rooms feature comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and air conditioning.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and bidets
  • 32-inch LCD TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and childcare services

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Hotel Imperial, a Luxury Collection Hotel, Vienna

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  • Free WiFi
  • Restaurant
  • Air conditioning
9.8 out of 10, Exceptional, 906 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (EUR 19 per 24-hour period)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (EUR 42 per day)
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Valet parking on site (EUR 42 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: EUR 45 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle tours
  • Shopping

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station
  • Conference centre (4,079 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways (115 centimetre high)
  • Lever door handles
  • Lift (75 centimetre wide door)
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1892
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 6 March 2025 to 5 March 2027 (dates subject to change).
The property will be renovating from 22 October 2024 to 10 October 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Lobby
  • Meeting facilities
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 65 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 100.0 per day.

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 45 per person
  • Fee for in-room wired Internet: EUR 19 per 24-hour period (rates may vary)
  • Airport shuttle fee: EUR 75 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: EUR 42 per day
  • Nearby parking fee: EUR 42 per day
  • Pet fee: EUR 65 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector and a deadbolt lock
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars.

Property is also known as

Bristol Luxury Collection
Bristol Luxury Collection Vienna
Hotel Bristol
Hotel Bristol Luxury Collection Hotel
Hotel Bristol Luxury Collection Hotel Vienna
Hotel Bristol a Luxury Collection Hotel
Hotel Bristol, a Luxury Collection Hotel, Vienna Hotel
Hotel Bristol, a Luxury Collection Hotel, Vienna Vienna
Hotel Bristol, a Luxury Collection Hotel, Vienna Hotel Vienna

Frequently asked questions

Is Hotel Bristol, a Luxury Collection Hotel, Vienna pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 65 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hotel Bristol, a Luxury Collection Hotel, Vienna?

Valet parking is available for EUR 42 per day.

What time is check-in at Hotel Bristol, a Luxury Collection Hotel, Vienna?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Hotel Bristol, a Luxury Collection Hotel, Vienna?

Checkout is at noon.

Does Hotel Bristol, a Luxury Collection Hotel, Vienna provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 75 per vehicle applies.

Where is Hotel Bristol, a Luxury Collection Hotel, Vienna located?

This family-friendly Vienna hotel is located in the entertainment district, within a 5-minute walk of Vienna State Opera, Ringstraßen Galerien and House of Music Museum. Hofburg Imperial Palace and Museum of Art History are also within 10 minutes. Oper-Karlsplatz Tram Stop is only a 2-minute walk and Bösendorferstraße, Karlsplatz Tram Stop is 3 minutes.

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Hotel Bristol, a Luxury Collection Hotel, Vienna Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 447 out of 636 reviews
Rating 8 - Good. 126 out of 636 reviews
Rating 6 - Okay. 32 out of 636 reviews
Rating 4 - Poor. 16 out of 636 reviews
Rating 2 - Terrible. 15 out of 636 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities
Will probably stay here again in the coming spring
Stayed 2 nights in Jan 2025

10/10 Excellent

Aleksandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They are great in any aspect!!! Amazing hotel!!!
Stayed 1 night in Jun 2024

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very beautiful historic hotel . it is directly next to the Opera House and convenient to everything.

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location, very easily walkable from all of the major sites in Vienna. The room was very spacious and comfortable with lots of closet space and a great big bathroom. Very enjoyable stay at Hotel Bristol
Stayed 8 nights in Dec 2023

10/10 Excellent

Hany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visit to Vienna

Incredibly central -luxurious without being over the top -very helpful staff
Stayed 4 nights in Jun 2022

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Old World Charm

Bristol is always my stop for Vienna Opera.
Stayed 2 nights in Feb 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room. Friendly, efficient staff. The Bristol’s reputation is well deserved.

6/10 Okay

Abraham

Liked: Cleanliness, staff & service, amenities
Great central location some what noisy area. Hotel is in dire need of renovation. It relies in its great history and past visitors
Stayed 4 nights in May 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Europe!

We booked a higher class room but had no idea it was the rooftop suite flying the Austrian flag from the roof of the hotel! The service was world class, breakfast was great, the suite was absolutely huge and amazing in every way, and Vienna is spectacular. Can’t wait to come back and stay at the Bristol again!
Stayed 1 night in Nov 2022

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel in a Great Location

This is a fantastic hotel. Everything about my stay was just perfect. The room was maybe the most comfortable I've ever had. And it's easy to take for granted something like lighting in a room until you see how it should be done, like at the Hotel Bristol. A huge added bonus is the hotel's proximity to the opera house and the center of town. I would easily stay here, again.
Stayed 10 nights in Jun 2023

8/10 Good

Babak

Liked: Cleanliness, staff & service, amenities
Rooms are not sound proof. Other rooms TV noise are on the room.
Stayed 3 nights in Apr 2024

4/10 Poor

Takeshi

Disliked: Staff & service

部屋に18時に入ることになった。

チェックインが14時からの予定で、14時に到着したが、前の方がレイトチェックアウトのため、17時以降に部屋に入れると言われ結局部屋に入れるのは18時となった。通常、あとのお客様がいる場合レストチェックアウトは受けないはずだが、なぜこのようになったのか疑問。
Stayed 2 nights in Dec 2024

8/10 Good

Gabor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand property, beautiful restaurant. Everything perfect except the bathroom. The bathroom is too small for two persons, it is in strong contrast with the rest of the facility. Staff is very helpful and competent.
Stayed 4 nights in Dec 2024

10/10 Excellent

BRIDGET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will Be Back!!

Spectacular
Stayed 3 nights in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great and elegant spot in a major thoroughfare for enjoyment about all things Vienna. Was a lovely stay there.
Stayed 3 nights in Dec 2024

2/10 Terrible

Samuel

My experience was less than expected
Stayed 2 nights in Dec 2024

10/10 Excellent

MARCO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great classic hotel. The location is the best in the city. It is located in the entrance to everything. The service is excellent.
Stayed 3 nights in Dec 2024

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfekt

Perfekt läge med gångavstånd till det första av stadens attraktioner och restauranter. Härlig atmosfär på hotellet. Hotellbaren är liten och intim och kan behöva reserveras bord för att garanterat få en plats vilket var lite tråkigt. Väldigt trevlig och serviceinriktad personal.
Stayed 3 nights in Dec 2024

2/10 Terrible

Afaq

No
Stayed 1 night in Sep 2024

10/10 Excellent

Hyungseop

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Literally, luxurious hotel ever experienced during my whole trip. Location was so good, front desk was so kind, and everything inside hotel was really nice.
Stayed 1 night in Nov 2024

10/10 Excellent

Eugene

Place to spoil yourself

I had an amazing time at your hotel! The hotel environment was fantastic and welcoming , and the staff were always smiling and ready to help. Can't wait to come back!
Stayed 4 nights in Nov 2024

8/10 Good

Cesare

Liked: Cleanliness, staff & service
Buono
Stayed 2 nights in Oct 2024

10/10 Excellent

Gene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Service was outstanding. Friendly and attentive without being overbearing. Concierge was super helpful. Even helped me with a river tour reservation when it didn't seem to work ony phone. Room was super comfortable. Location is perfect. Walking or easy access U-bahn to nearly everywhere
Stayed 4 nights in Oct 2024

10/10 Excellent

So Young

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
아주 훌륭한 위치에 자리잡은 브리스톨, 오페라극장을 바로 옆에서 볼수 있어 좋았습니다. 침대와 가구 모두 훌륭했고, 번화가이지만 소음이 없어서 더욱 편했습니다. 욕조의 물이 잘 안빠지는 번거로움이 있었지만, 제가 이걸 불편을 표현하지 않아서 몰랐을거라 생각합니다. 혹시 다른분들은 웰컴 드링크를 주는데 저희만 안준건 아닌지... 하는 생각을 잠시 했습니다. 다시 간다면 강력하게 추천합니다.
Stayed 3 nights in Sep 2024

10/10 Excellent

Rajjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent property
Stayed 5 nights in Aug 2024