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" We went to check in at your hotel and were hit with a heavy sign from a worker whose job wasn’t the front desk - she didn’t have code to help check us in and told us to come back in 15 minutes, that Megan the front desk worker had to run home to let her dog out. After waiting 40 minutes we decided to go to the store and get bathing suits. We come back to check in 2 hours from the first time we tried to and Megan was there to check us in but then told us after taking our payment and checking us in that the pool was closed. Megan was extremely rude to us about booking through a 3rd party and was little help with getting the issue resolved and refunded. Once we contacted the 3rd party they had to contact the hotel to get things going and they had to call 4 times to get through to her while we sat and watched the phone ring. Terrible experience."

"Saw a concert at Firekeepers. Shuttle was great. Hotel was clean."

"Enjoyed the stay...nice and clean"

"Parking was nice room and hallway trash everywhere and cockroachs "

"Breakfast was always great and restocked. Pool is not large enough to accommodate many guests. There was a used soap bar left in the shower making me question the cleanliness of the room. "

"Great breakfast and pool"

"Fantastic all around"

"Hotel was beautiful - new and fresh! Breakfast was disappointing. Two of the three hot trays were empty - only sausage available. The pancake machine had no batter. No pastries. I had to use coffee cup for a glass of water."

"Breakfast was the typical waffle maker, minimal fruit, breads, fake eggs as we as some hard boiled eggs, tasteless sausage and hash browns. Parking was as expected."