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Reviews of Comfort Suites Vicksburg

2.5 out of 5
Comfort Suites Vicksburg
100 Berryman Rd, Vicksburg, MS

Reviews

8.8

Excellent

Rating 10 - Excellent. 579 out of 1001 reviews" "
Rating 8 - Good. 265 out of 1001 reviews" "
Rating 6 - Okay. 88 out of 1001 reviews" "
Rating 4 - Poor. 37 out of 1001 reviews" "
Rating 2 - Terrible. 32 out of 1001 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, property conditions & facilities
Front desk extremely professional.
Stayed 1 night in May 2024

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities
Clean comfortable room. Good breakfast
Stayed 1 night in May 2024

10/10 Excellent

Audrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds and the sheets were incredibly comfortable and the breakfast very good ! We were so happy with our stay it’s on our return list when in the area!
Stayed 1 night in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Christopher

Liked: Staff & service, property conditions & facilities
Very nice and clean.
Stayed 2 nights in Apr 2024

10/10 Excellent

Julann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean room and bathroom.
Stayed 1 night in Mar 2024

10/10 Excellent

Julann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Clean room. Comfortable beds. Would stay here again.

4/10 Poor

Victoria

Travelled with family
Disliked: Staff & service, property conditions & facilities
The locks on the room doors are not working. This was a problem throughout the facility. We could not get into our rooms when we arrived, after going to breakfast, and when returning after touring Vicksburg. A staff member said this has not been fixed for weeks.
Stayed 2 nights in Apr 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and close to restaurants. Also, close to Vicksburg Military park.
Stayed 1 night in Apr 2024

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check. Great breakfast.
Stayed 1 night in Mar 2024

10/10 Excellent

Heather, Claremore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, safe, and staff was very friendly.
Stayed 1 night in Mar 2024

10/10 Excellent

Perry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility and good location. Terrific staff. Convenient to most anywhere you’d want to go. Recommended.
Stayed 2 nights in Mar 2024
Response from GM on 26 Mar 2024
Thank you for your stay.

10/10 Excellent

Mary Ann

Stayed 1 night in Mar 2024

10/10 Excellent

Teneshia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffing was very friendly
Stayed 2 nights in Dec 2023
Response from GM on 14 Mar 2024
Thank you for your stay with us.

10/10 Excellent

SANDRA

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was great for our quick overnight while traveling
Stayed 1 night in Mar 2024
Response from GM on 26 Mar 2024
Thank you for your stay.

10/10 Excellent

Tiffany

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were large and clean. Beds were comfortable. Staff was friendly and the breakfast was good. It very close to Civil War park which is what we came for. We had large group with 2 rooms, they put us right next to each other and both rooms were great
Stayed 1 night in Mar 2024
Response from GM on 14 Mar 2024
Thank you for your stay with us.

6/10 Okay

Orko

Stayed 1 night in Feb 2024
Response from GM on 14 Mar 2024
Thank you for your stay with us.

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from GM on 5 Mar 2024
Thank you for your stay with us.

4/10 Poor

Stacey

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel left much to be desired despite the great reviews and talk of cleanliness. Our toilet was leaking, we received towels with hair on them, their were stains on the furniture. We left to get cleaning items to clean the room. My significant other was not willing to touch anything till we wiped down everything.
Stayed 1 night in Feb 2024
Response from GM on 5 Mar 2024
Sorry for any inconveniences you had with your stay with us.

4/10 Poor

Orko

Travelled with family
Liked: Cleanliness
I book a 2 bed with sofa sleeper and was put in a handicap room. Definitely was not in the description of the room i selected!! I wont be back here after this stay!!
Stayed 1 night in Feb 2024
Response from Bobbie Jo on 17 Feb 2024
Sorry for any inconvenience this may have caused during your stay.

10/10 Excellent

Cindy

Stayed 2 nights in Feb 2024
Response from Bobbie Jo on 17 Feb 2024
Thank you for your stay with us.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its was an ok stay
Stayed 2 nights in Feb 2024
Response from Bobbie Jo on 17 Feb 2024
Thank you for your stay with us.

10/10 Excellent

Summar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Bobbie Jo on 17 Feb 2024
Thank you for your stay with us.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Bobbie Jo on 17 Feb 2024
Thank you for your stay with us.

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleased
Well-appointed for price point.
Stayed 1 night in Jan 2024
Response from Bobbie Jo on 17 Feb 2024
Thank you for your stay with us.

10/10 Excellent

Jim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient on the way to Louisiana.
Stayed 1 night in Jan 2024
Response from Bobbie Jo on 17 Feb 2024
Thank you for your stay with us.

2/10 Terrible

Nicholas

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
TOO MUCH NOISE--NO HOT WATER--Room phone broken!!!
How do I get a total refund? I paid for a place to sleep--but that did not happen! There was a school basketball team on our floor--they ran in and out and slammed doors ALL NIGHT!! I called the front desk (the room's phone was broken so I had to use my cell phone) several times to no avail. I went into the hallway several times to ask the students to quiet down---no cooperation!! My wife and I considered moving to a nearby hotel but that is difficult to do in the middle of the night for senior citizens--especially when it poured rain all night. In addition--there was NO HOT WATER!! Slightly tepid water is tough during a cold winter night for a shower! I will contest the charge on my CC and request a full refund!!
Stayed 1 night in Jan 2024
Response from Bobbie Jo on 17 Feb 2024
Sorry for the inconvenience that you had with your stay.

10/10 Excellent

Terrence, Decatur

Travelled with partner
Liked: Staff & service, property conditions & facilities
Convenient to the Interstate, quiet location.
Stayed 1 night in Jan 2024
Response from Bobbie Jo on 17 Feb 2024
Thank you for your stay with us.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Bobbie Jo on 17 Feb 2024
Thank you for your stay with us.

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Bobbie Jo on 17 Feb 2024
Thank you for your stay with us.

10/10 Excellent

Bill

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Bobbie Jo on 11 Jan 2024
Thank you for your stay with us.

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really quiet stay. The staff was great but the breakfast was not the most pleasant experience and when you call the front desk you never get a answer, i tried for two days. Other than those two things it was a very pleasant experience.
Stayed 2 nights in Dec 2023
Response from Bobbie Jo on 11 Jan 2024
Thank you for your stay with us.

4/10 Poor

Sam

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The location was fine and the staff were very nice. The breakfast was decent. I had two rooms and in one of the rooms the top comforter was stained. We requested another one it was stained as well. The curtain rod was broken and the bathroom was not clean upon check-in. We got in so late that we did our own housekeeping with the Lysol and Clorox wipes we packed. The doors in both rooms with not close properly the floors were not level. Additionally the TV in room 301 had a line in the middle of the screen. We were in town for a funeral and once we returned from the funeral home were informed that the hotel did not have any running water. We had to go to a restaurant to use the facilities. This was a huge inconvenience to my family.
Stayed 3 nights in Jan 2024
Response from Bobbie Jo on 11 Jan 2024
Sorry for any inconvenience you had during your stay with us.

6/10 Okay

Ruby

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to reactivate my room key card 3 times, for the 2 nights stat which was a hassle. For the 1st 2 hours after arrival there was no water.
Stayed 2 nights in Jan 2024
Response from Bobbie Jo on 11 Jan 2024
Sorry for any inconvenience you had while here for your stay.

4/10 Poor

Shelby

Stayed 1 night in Jan 2024
Response from Bobbie Jo on 11 Jan 2024
Thank you for your stay with us.

8/10 Good

Tess, San Diego

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Bobbie Jo on 11 Jan 2024
Thank you for your stay with us.

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice !
It was very good and super friendly . The room nice and clean. Breakfast was wonderful. Great selection .
Stayed 1 night in Dec 2023
Response from Bobbie Jo on 11 Jan 2024
Thank you for your stay with us,

8/10 Good

Peter, Frisco

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and accommodating. Good breakfast.
Stayed 1 night in Jan 2024
Response from Bobbie Jo on 11 Jan 2024
Thank you for your stay with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific suite
We've been traveling for 2 weeks. Best hotel we stayed in by far. 1. Large, well appointed suite with a terrific layout. 2. Welcoming staff. 3. Good bed and linens 4. Large shower 5. Good quality furniture 6. Central location close to the Vicksburg National battlefield.
Stayed 2 nights in Dec 2023
Response from Bobbie Jo on 11 Jan 2024
Thank you for your stay with us.

6/10 Okay

Rachel

Stayed 1 night in Dec 2023
Response from Bobbie Jo on 17 Feb 2024
Thank you for your stay with us.

10/10 Excellent

Gilberto, Fayetteville

Liked: Cleanliness, staff & service, property conditions & facilities
Good customer service
Stayed 1 night in Dec 2023
Response from Bobbie Jo on 17 Feb 2024
Thank you for your stay with us.

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean friendly service
Stayed 1 night in Dec 2023
Response from Bobbie Jo on 17 Feb 2024
Thank you for your stay with us.

8/10 Good

Debbie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We waited over 40 min for the attendant to show up and check us in. Other people came and left. She looked disheveled and wasn’t pleasant and didn’t apologize until later on when we were bringing luggage in. She said she was in the bathroom. I called the number and called the corporate number to try and find someone to help Otherwise, the stay was good
Stayed 2 nights in Dec 2023

8/10 Good

B D Hayden

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bill Hayden
everything was good except didnt provide water for in room coffee.
Stayed 2 nights in Dec 2023

4/10 Poor

Dawn, Bella Vista

Stayed 1 night in Dec 2023

10/10 Excellent

Norman

Stayed 1 night in Dec 2023

8/10 Good

julie, greenwood

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel was very nice and so was the staff. the only down side not much around the hotel and not many dining options.
Stayed 5 nights in Dec 2023

10/10 Excellent

Francis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, great stay
Great stay! SUPER GREAT staff and GM. Very helpful and kind. Thank you! The only downside to this hotel is the design. Doors very heavy and you hear "slamming" throughout the hotel. Gaps in doors let sound into room. Other than that, great room, comfortable and CLEAN.
Stayed 1 night in Dec 2023

10/10 Excellent

Thomas

Travelled with family
Stayed 1 night in Nov 2023