Junior Suite, Accessible

Reviews of Antica Pusterla Relais De Charme

Antica Pusterla Relais De Charme
Contra S. Francesco 112, Vicenza, Vicenza

Reviews

10

Exceptional

Rating 10 - Excellent. 16 out of 17 reviews" "
Rating 8 - Good. 1 out of 17 reviews" "
Rating 6 - Okay. 0 out of 17 reviews" "
Rating 4 - Poor. 0 out of 17 reviews" "
Rating 2 - Terrible. 0 out of 17 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

PHILIP

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great team.
Stayed 1 night in Apr 2024

10/10 Excellent

Kathryn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really great time here. The staff were absolutely amazing and the local sights were stunning.
Stayed 1 night in Aug 2023
Response from Antica Pusterla Front Desk on 4 Sept 2023
Dear Guest, We are so glad to hear you have spent some good times in our Relais and enjoyed Vicenza! Thank you for the kind words about our Staff and for choosing us, we will be glad to welcome you again in our Relais de Charme.

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Before arriving, their communication was fantastic. When messaging them that we would need to do laundry they even gave a free upgrade that had a washer in unit. They helped unload and park the car. The only thing I would change is to have an air conditioner in the room and not just the living room, but fan worked ok.
Stayed 1 night in Jul 2023
Response from Antica Pusterla Front Desk on 13 Jul 2023
Dear Guest, thank you for your review! We are happy your have appreciated our responsiveness and the free upgrade! All the rooms inside have their own air conditioner in the bedroom area; family rooms - like yours- as they have two ambients are provided with air conditioning + fan system in order to grant a very good aeration system in each space.

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ridiculously good find 👍
Absolutely brilliant experience. Only 12 minute walk right into the middle of town, hotel transfer from the station -literally text them and it was sorted. The little outdoor spa area, the very good Aircon, the efficiency of everyone there. Can't think of anything I'd suggest improving. We will be back
Stayed 1 night in Jul 2023
Response from Antica Pusterla Front Desk on 13 Jul 2023
Dear Guest, we are so thrilled to read your feedback! Thank you for sharing such good words about us and our Services, we are happy you were able to live some relaxing moments in our Relais and that you appreciated our Smart Staff. We will love to have you back in the future.

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It reaches high standards.
Stayed 1 night in Jun 2023
Response from Antica Pusterla Front Desk on 12 Jun 2023
Dear Guest, thank you so much for your feedback! We are very happy you appreciated our assistance and services.

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
This was a very nice property a short distance walk from all Vicenza has to offer. The room itself is quite large, has a beautiful bathroom and shower. It viewd right onto back patio. Breakfast is pretty good.
Stayed 2 nights in May 2023
Response from Antica Pusterla Front Desk on 16 May 2023
Dear Guest, thank you very much for the feedback shared about your experience with us! We are so happy to ready your have appreciated our location, services and comfort of our Rooms. We would be more than pleased to host you again for future trips in town. Best Regards, Antica Pusterla Team

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, staff & service
First we loved that the hotel was close enough to town to walk everywhere. Everyday, after a long day of touring, we arrived back to a very clean room. The bed was comfy and big and the hostess was very helpful with whatever information we needed: from scheduling day trips to where to buy a few necessities since our luggage was delayed. The breakfast was a great surprise and had many choices. Vincenza was a welcoming town and Antica Pusterla was the perfect place to stay to feel like a real “local”.
Response from Antica Pusterla Front Desk on 27 Mar 2023
Dear Guest, Thank you very much for sharing your feedback about your experience with us! It is a real pleasure to read we have met all your expectations: a big thank you for mentioning our Staff'assistance, we are pleased you have appreciated our effort and tips to visit Vicenza like a local! We would be very happy to host you in the future if you stop by Vicenza again. All the best

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying at Antica Pusterla Relais De Charme! The staff was so friendly. I stayed here twice on my trip, and when I came back I felt like family. The location is great--14 minutes from the downtown pedestrian area, but on a quiet street. Breakfast was great, and both rooms I stayed in were perfect. I didn't have a chance to use the spa, but the showers in the rooms were really nice. I will definitely stay here next time I'm in Vicenza!
Response from Antica Pusterla Front Desk on 16 Jan 2023
Dear guest, First of all, We would like to thank you for taking time out of your day to review your stay at Antica Pusterla Relais de Charme. We are very pleased to hear that the hotel and our staff met your expectations. Also, thank you for the kind words regarding the breakfast and our Staff assistance.We would be glad to have you back whenever you will be in town again! We wish you all the best

10/10 Excellent

English, london

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stylish and super clean. Such a lovely lady at reception-govfor her restaurant recommendations!
Stayed 1 night in Sep 2020
Response from Antica Pusterla Front Desk on 4 Sept 2020
Dear Guest, Warm greetings from Vicenza! First of all, We would like to thank you for taking time out of your day to review your stay at Antica Pusterla Relais de Charme. We are very pleased to hear that the hotel and our Staff met your expectations. We enjoyed catering to your needs as much as you enjoyed your stay with us! We hope that you will consider staying with us again for your next trip in Vicenza.

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend
.Facility was beautiful. Christa was extremely thoughtful and kind. When she realized I would have a 3 year old with me, she upgrade me to a larger room prior to our arrival. Breakfast was light and tasty.
Stayed 2 nights in May 2019
Response from Antica Pusterla Team on 4 Jun 2019
Dear Mrs. Rufus, Warm greetings from Vicenza! First of all, We would like to thank you for taking time out of your day to review your stay at Antica Pusterla Relais de Charme. We are very pleased to hear that the hotel and our services met all your expectations. Also, a sincere thank you for the kind words regarding our Staff, we hope you felt as comfortable as being at home. Our entire Team enjoyed catering to your needs as much as you enjoyed your stay. Thank you for choosing us, We look forward to welcoming you again for your next time in Vicenza!

10/10 Excellent

Savina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La stanza era molto spaziosa e luminosa. Letto comodisdimo.
Stayed 1 night in Mar 2024
Response from Antica Pusterla Front Desk on 7 Mar 2024
Gentile Ospite, grazie molte per il suo feedback. Siamo lieti di aver soddisfatto tutte le sue necessità e che abbia apprezzato l’upgrade gratuito nella nostra Junior suite e tutti i suoi comfort. Saremmo lieti di riceverla nuovamente per futuri soggiorni.

10/10 Excellent

Istvan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Köszönöm!
Rendkívül kedves emberek, remek szállás, remek elhelyezkedés. Csendes és barátságos környék. Minden könnyen megközelíthető, akár gyalog is. Csak megköszönni tudom. Csak ajánlani tudom. Biztosan visszajövök.
Stayed 4 nights in Oct 2023
Response from Antica Pusterla Front Desk on 4 Nov 2023
Dear Guest, thank you very much for your nice words and excellent review. We are happy to read you spent some amazing times with us and you appreciated our Staff and all services, as well as our convenient position to the Traffic Limited Zone. We will be glad to have you back for future stops in Town! All the best, Antica Pusterla Team

10/10 Excellent

Fernando

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Antica Pusterla Front Desk on 20 Oct 2023
Dear Guest! Thank you for such high score, we are glad we have met all your expectations.

10/10 Excellent

Stéphane

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Antica Pusterla Front Desk on 5 Jul 2023
Thank you very much for your feedback, we are glad you enjoyed your time with us!

10/10 Excellent

Alexandre

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Nice and warm stay
I stayed for one night, i had a warm welcome. They are nice friendly and room are confortable. The breakfast was amazing. I recommend
Stayed 1 night in Apr 2023
Response from Antica Pusterla Front Desk on 11 Apr 2023
Dear Guest, Thank you very much for your feedback, we are very happy you have appreciated our services, the breakfast service and the help of our Staff! We would be pleased to welcome you again in our Relais de Charme. Best Regards, Antica Pusterla Team

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura eccellente e di alto livello da tutti i punti di vista e in tutti i suoi servizi; estremamente pulita e confortevole; camere e servizi annessi ampi. La struttura è ubicata nella zona dell'ospedale e dista un quarto d'ora a piedi dalle bellezze artistiche della città
Stayed 2 nights in May 2022
Response from Antica Pusterla Front Desk on 11 Jun 2022
Gentile Ospite, L’intero Team di Antica Pusterla Relais de Charme desidera ringraziarLa per aver condiviso la sua esperienza positiva. Siamo contenti di leggere il suo apprezzamento nei confronti della nostra struttura e dei servizi offerti. Nella speranza di riaccoglierla presto, le porgiamo i nostri più cordiali saluti Antica Pusterla Team

10/10 Excellent

Rafael

Stayed 2 nights in Jan 2020
Response from Antica Pusterla Team on 25 Jun 2020
Dear Mr. Rafael, Warm greetings from Vicenza! First of all, We would like to thank you for taking time to review your experience at Antica Pusterla Relais de Charme. We were very pleased to read that the hotel and our services fully met your needs and expectations. We would be glad to have you again as our guests whenever you will be visiting the City of Palladio!