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"Great value for the money. The hotel has recently inaugurated, so everything is NEW and the staff in putting a lot of effort in pleasing guests. Perfect time to enjoy and new hotel."

"I love about everything , service, location, staff, food , my room , pool, view. I’ve the price was very fair . 5 ⭐️ stars .👏👏👏👏👏"

"Everything was excellent except the unreliable WiFi. Otherwise the best"

"Very Helpful Staff. The Breakfast was also wonderful. "

"The room was a 8X10 with no window of any kind. A death by fire trap. There was no buffet breakfast as promised. On Dec. 7 had American Express book me another hotel" IBIS Budget Hotel" I was ripped off. I thought you guys only dealt with reputable hotels. I even tried to find a number to call none was available."

"One of the best hotel options in Vitoria. High quality service as you’d expect from the Sheraton brand, clean and comfortable rooms with great views sea views. Gym and roof top pool area are great (albeit the pool area is fairly compact and can get busy at peak times). Location also very good for everything you need in Vitoria"

"Friendly staff. Great location. Comfortable bed. "

"First room it was a really bad leak in the bathroom but they relocated us to another room. Internet never worked on the restaurant area so was no way to work while eating due to the time difference. So we were limited to work WiFi just soap no shampoo/conditioner travel when we arrived. I know the state is hot but it was no comforter for night sleep I know we should ask and I know if we did definitely they would’ve brought it to us, but I don’t think those are things that should or it wasn’t need to be asked for. I’m not complaining. I’m just giving ideas for mandatory stuff to be inside of the room while guest arrive on a five star hotel. "

"Very clean, staff is friendly, room is spacious"