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"The jacuzzi in the bathroom never worked. The pool wasn’t open. The elevator was broken down. Great breakfast and nice staff. "

"Spacious property with friendly and accommodating staff. The beds and linens were clean and comfortable. The breakfast options were also wonderful! It's walkable to the to the old town which was quite quaint and full of friendly locals! Would highly suggest this property if youre looking to explore the region and need a place to stay. "

"We had a lovely stay at this beautiful palazzo. The apartments were spacious and clean. We visited with an extended family, so each smaller unit could have their own apartment and some space whenever needed, yet we could all eat outside together (or inside on the occasional rainy day), and spend time in the pool. The kids (ages 2-6) especially adored their pool time. There are lovely small towns to visit nearby. The host, Mirella, is gracious and kind, informing us of local events, and times when local merchants had things to sell, vegetables/fruit, bread, fish, etc. There was also a festival over the weekend with local artists selling their wares, and music and food in the park. Highly recommended!"

"Since the booking was made for the same day, I wasn’t able to select a higher-priced option that includes free cancellation. I booked this hotel by mistake, as the drive turned out to be too long and we wouldn’t be able to arrive before check-in time. I understand this was my error, but I tried to cancel the reservation within 30 minutes of booking, and the system didn’t allow it. I also attempted to reschedule for a later date, but that request was declined. I contacted both the hotel and Hotels.com, but haven’t been able to find a resolution. I would really appreciate it if the hotel could be a bit more flexible in a situation like this."

"Lovely place in old town Reggio. Close to shops, restaurants, GELATO and train station. Definitely recommend."

"It is good for business trip"

"Convenient to both train and bus stations, 10 minute flat walk. Lots of interesting dining options. Hotel provides guests water, juices, coffee, simple snacks throughout the day. Comfortable beds. Would recommend."

"What a find! We went as a large family group, so to have separate apartments for each individual family worked out perfectly for us. Their accommodation was well equipped immaculately clean and comfortable.Some of our part of a clean cyclist, so to any cyclist it’s an absolute Mecca, but you have to like hills! "

"Clean good location"