Apartments in Verbank

"The breakfast was ok not many choices the room was alright the ned was hard and you ccn watch tv from yourbed because the tv is staight on to the little couch in the room. It was allaround good."

"Breakfast just ok"

"Hotel was very clean and check in and out was quick and effecient. Compimentary breakfast or at least coffee would have been nice, as most similar hotels offer. Also the bar did not open til 6pm....we would have liked to have had a cocktail when we checked in at 4 or 5 prior to leaving for the function we had to go to. Overall very nice hotel."

"The room was spacious, clean abd comfortable."

"First there were no cookies offered at check-in. We had to go down later to ask. This is their schtick, you’d think they be on top of it. Not a huge deal but again- it’s their thing… the cookies… Second-Located next to a convention center so we’re told if you leave the garage there might not be parking later! This is why we stayed here so there was parking available. Figure something out! Have specific parking for your guests! Should be priority. Third- the room had visible crumbs on the floor, the toilet handle had to be held in order to flush entirely and this was not a quick process. The shower did not get hot until the shower ended- 10 minutes. The room temperature was 75 upon arrival, The air was adjusted- maintenance was called later in the evening, the solution- opened a window. The temperature was 76 when we left the next day with the window open! Checkout is at 11. At 930 housekeeping is knocking on the door to see if we’ve checked out! This is not a hotel I would stay at again. "

"The only drawback of this hotel is the Storyteller restaurant and lounge. It's such a beautiful room but the options there are so limited if you want to just relax and have a drink or small bite in the afternoon. I was there with my family from 3pm - 5pm and we managed to get coffee and one iced tea but it was not as easy as you'd think for such a lovely room and bar."

"Only hot option was hard boiled eggs. Toaster only toasted light, even on dark option. Place was clean and organized. No vending machines anywhere in the building. Our room on the third floor smelled like dirty socks unless the AC was on. The thermostat only worked when it wanted to. Saw the front desk lady throw her cigarette down in front of the main door on her way in. "

"Room was clean, simple, and quiet. Efficient check--in and check-out. Continental breakfast was a cut above the usual, with good-quality pastries and plenty of options. I would have liked an easy chair and reading lamp in my room, but otherwise it was a nice place to stay - a beautiful historic property. Will try the tavern next time."

"The staff was very courteous & friendly. The room was clean & the breakfast menu was great serving different options every morning. We will stay here again the next time we are in New Paltz."