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Hotel Gran Palmeiras

3.0 star property
Guests can soak up the sun on spacious decks with pristine water views or enjoy family time at the lively pool area with plenty of recreational options

Choose dates to view prices

Hotel Gran Palmeiras sits oceanside, welcoming travelers with a family restaurant and arcade room. Choose between two outdoor pools with sun loungers or find peace on the garden terrace. The staff consistently receives positive reviews for their hospitality.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
The current price is NZ$150
includes taxes & fees
25 May - 26 May
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately MXN 130 to 200 per person
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Property Registration Number GUME760903331

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Gran Palmeiras have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Hotel Gran Palmeiras?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Hotel Gran Palmeiras on 25 May 2026 start from NZ$150, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Gran Palmeiras pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Gran Palmeiras?

Self-parking is free at this property.

What time is check-in at Hotel Gran Palmeiras?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Gran Palmeiras?

Checkout is at noon. Late checkout is available for a fee.

Does Hotel Gran Palmeiras provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Gran Palmeiras located?

This family-friendly Úrsulo Galván hotel is located by the sea, 0.3 mi (0.4 km) from Chachalacas Beach, and within 12 mi (20 km) of Playa Juan Ángel and Chachalacas Dunes. Archaeological Site and Chapel of the Rosary are also within 12 miles (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

7.6

Cleanliness

7.8

Amenities

8.6

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 25 out of 52 reviews
Rating 8 - Good. 6 out of 52 reviews
Rating 6 - Okay. 14 out of 52 reviews
Rating 4 - Poor. 4 out of 52 reviews
Rating 2 - Terrible. 3 out of 52 reviews

Reviews

Verified

10/10 Excellent

JESUS ESWAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was clean, and the staff was always friendly and willing to help
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Benjiman

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was awesome. Super friendly and accommodating, they deserve a 5 star rating. However this place smelled of manure as soon as we exited our vehicle and the rooms were infested.
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

Jose

Liked: Staff & service
Swimming pool dirty, toilet not work properly, a long distance from the beach
Stayed 1 night in May 2023
Verified

8/10 Good

Ervin

Liked: Staff & service
Fue agradable
Stayed 2 nights in May 2026
Verified

6/10 Okay

Adriana

Disliked: Cleanliness, staff & service
Las sábanas estaban sucias. La alberca muy turbia y sucia. Nunca ha gente en recepción hay que ir a buscarlos para que atiendan. El estacionamiento insuficiente hay que avisar a recepción para que toquen en todos los cuartos y la gente salga a mover sus coches que están estorbando
Stayed 3 nights in Apr 2026
Verified

4/10 Poor

Christian

Disliked: Cleanliness, amenities
La habitación bastante descuidada, toallas sucias y viejas. El personal no del todo amable.
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Octavio

Disliked: Property conditions & facilities
Hay mejores opciones en chachalacas para el precio cobrado. En general un buen lugar pero ya algo antiguo.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

FRANCISCO

Liked: Staff & service, amenities, property conditions & facilities
todo ok
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

FRANCISCO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo ok
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities
cerca del rio y de la playa caminando
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Cristina

Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio, y en restaurante ofrecen comida de muy buen sazón 👌
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Graciela

Liked: Cleanliness, amenities
Muy buen lugar, teanquilo
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Enrrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buenas instalaciones , si quieres pasar dias sin mucho ruido ni ajetreo de la ciudad este hotel es adecuado, ademas esta cerca de la playa Chachalacas y las dunas
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Todo bien
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Yuri angélica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy recomendable

Hotel muy limpio, habitaciones amplias limpias, silencioso, tiene una vista bonita al río, las piscinas limpias. La cama cómoda. Un poco oculto el hotel, a 10 minutos de la playa caminando.
Stayed 1 night in Aug 2024
Verified

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
Muy desagradable que haya gatos en el restaurant del hotel
Stayed 1 night in Jul 2024
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

No vale la pena

El precio de la habitación definitivamente NO lo vale. Desde que llegas hay un olor a basura en áreas comunes (en las habitaciones no). El ventilador del techo estaba roto, la cerradura del baño estaba rota. Hay 20 habitaciones y solo 10 cajones de estacionamiento, desde la noche avisamos que ibamos a salir temprano y se nos estacionaron 3 coches enfrente y no podíamos salir. 6am fueron a despertarlos para que movieran sus autos. Del lavabo y de la regadera salía muy poquita agua. Los platos del restaurante decian Italian Coffee. Tienen 3 gatos y 1 perro. El perro me mordió la pierna y los gatos están dentro del restaurante pidiéndote comida. En la cama había cabellos.
Manija del baño de la habitación
Gatos en el restaurante
Ventilador de la habitación
Cabellos en la cama
Stayed 1 night in Jul 2024
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

No vale la pena

La habitación fue de $1,600 la noche y definitivamente NO lo vale. Desde que llegas hay un olor a basura en áreas comunes (en las habitaciones no). El ventilador del techo estaba roto, la cerradura del baño estaba rota. Hay 20 habitaciones y solo 10 cajones de estacionamiento, desde la noche avisamos que ibamos a salir temprano y se nos estacionaron 3 coches enfrente y no podíamos salir. 6am fueron a despertarlos para que movieran sus autos. Del lavabo y de la regadera salía muy poquita agua. Los platos del restaurante decian Italian Coffee. Tienen 3 gatos y 1 perro. El perro me mordió la pierna y los gatos están dentro del restaurante pidiéndote comida. En la cama había cabellos.
Manija del baño de la habitación
Gatos en el restaurante
Ventilador de la habitación
Cabellos en la cama
Stayed 1 night in Jul 2024
Verified

2/10 Terrible

Mariana

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No lo recomiendo !!! Estaba atestado de chinches!!! Me picaron más de 70 veces. Asqueroso !!
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Feb 2024
Verified

8/10 Good

Octavio Cruz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito lugar y centrico, lo recomiendo
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fueron muy amables y pudimos pasarla muy bien
Stayed 2 nights in Jan 2024
Verified

6/10 Okay

HECTOR

El comedor tiene muy elevados los precios
Stayed 2 nights in Dec 2023
Verified

4/10 Poor

Giovanni Alain

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decepcionante! Para el precio que pague, es mucho para lo que ofrecen. La piscina horrible, tiene musgo. Obviamente no le dan mantenimiento. Poca agua en la ducha de los cuartos. Para desayunar en el hotel, no había llegado la persona que atiende. En él área de la piscina muy sucia, muebles viejos y dañados, botellas de cerveza en el piso, mucha basura. No me vuelvo a quedar en este hotel.
Stayed 1 night in Aug 2023
Verified

6/10 Okay

Zaida

Liked: Cleanliness, staff & service, property conditions & facilities
Bueno, el primer problema es que es un lugar un poco apartado, lo que genera una sensación de inseguridad el precio es alto para la ubicación e instalaciones, ya que no están mal pero son como cuquier hotel estándar, lo que si es increíble es la vista del lago y el mar está cerca hay muchos restaurantes y la playa es muy bonita
Stayed 1 night in Jul 2023