If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
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Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer (on request)
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
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Iron/ironing board on request
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
We should mention
This property does not have any lifts
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Hotel Acapulco Hotel
Hotel Acapulco Veracruz
Hotel Acapulco Hotel Veracruz
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Hotel Acapulco Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 31 out of 88 reviews
10 - Excellent
31
Rating 8 - Good. 18 out of 88 reviews
8 - Good
18
Rating 6 - Okay. 11 out of 88 reviews
6 - Okay
11
Rating 4 - Poor. 7 out of 88 reviews
4 - Poor
7
Rating 2 - Terrible. 20 out of 88 reviews
2 - Terrible
20
7.2/10
Cleanliness
7.0/10
Staff & service
7.2/10
Amenities
6.6/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
10/10
Recomendable
Kawamura
Stayed 1 night in Nov 2023
2/10
El precio de las habitaciones es elevado por los servicios que ofrecen, hay poca privacidad en los baños ya que cuenta con ventanas para ventilación pero estas dan hacia los pasillos donde los huéspedes pasan. Durante mi estancia las sábanas con las que recibí la habitación contaban con quemadura de cigarro.
Edher
Stayed 1 night in Jun 2025
4/10
Rodrigo
Stayed 1 night in May 2025
10/10
El hitel cumple con su funcion,
Gilberto
Stayed 3 nights in Apr 2025
2/10
Llegamos al hotel y no nos dieron habitación por qué ya la había vendido pésimo servicio
Sindy Laura
Stayed 1 night in Mar 2025
8/10
Por el precio es razonable
Felipe de Jesús
Stayed 1 night in Feb 2025
8/10
Calidad precio adecuada si solo es para pasar la noche cubre el objetivo, relativamente tranquilo
Verified traveller
Stayed 1 night in Jan 2025
6/10
Es una opcion como tantas de servicio regular
VICTOR RAUL
Stayed 3 nights in Dec 2024
10/10
Miriam
Stayed 1 night in Dec 2024
10/10
Jose
Stayed 1 night in Dec 2024
6/10
JOSE ANTONIO
Stayed 1 night in Nov 2024
2/10
Angel
Stayed 1 night in Oct 2024
10/10
Es magnífica siempre me hospedo ahy
Osiel
Stayed 2 nights in Oct 2024
8/10
Trato amable
Margarito de jesus
Stayed 1 night in Oct 2024
10/10
Muy bien
Jose
Stayed 1 night in Oct 2024
10/10
Fumigar mas
Tania
Stayed 3 nights in Aug 2024
10/10
Dalila
Stayed 1 night in Sep 2024
8/10
EN GENERAL BIEN, SOLO QUE NO ME RESPETARON EL PECIO DE RESERVA EN LA APLICACION PORQUE LO HICE EL MISMO DIA.
Jesús
Stayed 1 night in Sep 2024
2/10
EL HOTEL NO ME RESOETÓ LA RESERVACIÓN, LA ENCARGADA DIJO TENER TODO OCUPADO Y ME TUVE QUE IR A OTRO HOTEL
OLIVIA TALAVERA
Stayed 1 night in Aug 2024
4/10
Carla nayeli
Stayed 2 nights in Aug 2024
4/10
Ubicación
David
Stayed 1 night in Aug 2024
10/10
Muy buen servicio ypersonal amable y atento
Marisela
Stayed 1 night in Jul 2024
10/10
Muy accesible
David
Stayed 2 nights in Jun 2024
6/10
.
Luis Fernando
Stayed 1 night in Jun 2024
10/10
Excelente atención y disponibilidad total sigan así y es bueno saber q aún existen lugares tan excelentes gracias