Exterior

Reviews of Motel 6 Van Buren, AR

2 out of 5
Motel 6 Van Buren, AR
3200 Alma Hwy, Van Buren, AR

Reviews

8.0

Very good

Rating 10 - Excellent. 187 out of 441 reviews" "
Rating 8 - Good. 148 out of 441 reviews" "
Rating 6 - Okay. 55 out of 441 reviews" "
Rating 4 - Poor. 21 out of 441 reviews" "
Rating 2 - Terrible. 30 out of 441 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Jordan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this place for my parents. It had everything they needed, except for shampoo. Providing small shampoo packets would be a plus. It was clean, safe, and convenient for them. They would stay here again. They loved the attached restaurant that was walkable, with great food and kind service.
Stayed 1 night in May 2024
Response from Sophia CSR on 28 May 2024
Hi Jordan,Thank you for choosing our hotel for your parents' stay, and for taking the time to share their feedback with us! We are happy to hear that they found everything they needed during their visit, and we appreciate the suggestion regarding shampoo packets. We'll certainly consider adding this amenity for future guests' convenience. It's wonderful to know that they felt the hotel was clean, safe, and convenient, and that they enjoyed the attached restaurant with its great food and kind service. We look forward to welcoming them back for another enjoyable stay in the future!

10/10 Excellent

Rachelle

Stayed 2 nights in Apr 2024
Response from Sophia CSR on 24 May 2024
Hi Rachelle,We are happy to see this 5-star rating. Our Team values your business and appreciates you choosing us. We hope to have the chance to serve you again on your next visit.

10/10 Excellent

Shantala

Travelled with group
Liked: Property conditions & facilities
It was a good room
Stayed 1 night in Apr 2024
Response from Sophia CSR on 4 May 2024
Hi Shantala,We're glad to hear that you found the room satisfactory! Your satisfaction is important to us, and we appreciate your feedback. If there's anything specific you enjoyed about the room or if there are any areas where we can improve, please feel free to let us know. We look forward to welcoming you back for another pleasant stay in the future!

8/10 Good

Jeanne

Travelled with partner
Liked: Staff & service
Staff was great! Polite and went out of her way to assist. The rooms were nothing fancy but I really missed my coffee pot.
Stayed 1 night in Apr 2024
Response from Sophia CSR on 28 Apr 2024
Hi Jeanne,I wanted to express my gratitude for the stellar review. We are ecstatic to hear that your experience was excellent. It was a pleasure to host you, and we look forward to welcoming you back many more times.

10/10 Excellent

PHONG, Lemon grove

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this place
Stayed 1 night in Apr 2024
Response from Sophia CSR on 15 Apr 2024
Hi Phong,We are thrilled to hear that you enjoyed your experience with us! Thank you for taking the time to share your feedback, and we look forward to welcoming you back soon for another fantastic visit.

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Was great for what we need for the eclipse!
Stayed 1 night in Apr 2024
Response from Sophia CSR on 12 Apr 2024
Hi Donald,Thrilled to hear that our hotel met your needs during the eclipse! It was a special event, and glad that you chose to stay with us. If you have any feedback or suggestions for how we can make your next stay even better, please don't hesitate to let us know. We appreciate your business and hope to welcome you back again in the future!

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sophia CSR on 10 Apr 2024
Hi Mary,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us. We will surely forward your valuable feedback to our team and always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!

2/10 Terrible

Dustin

Disliked: Cleanliness, staff & service, property conditions & facilities
I want a refund
Stayed 1 night in Apr 2024
Response from Sophia CSR on 5 Apr 2024
Hi Dustin,We regret that your experience did not meet your expectations. We value your feedback and would appreciate any specific details you can provide about what went wrong. If you have any further concerns please call up the property for the resolution.

8/10 Good

Peter

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great cheap place to stay.. friendly and quite clean ..
Stayed 1 night in Mar 2024
Response from Sophia CSR on 30 Mar 2024
Hi Peter,Thank you for your kind words and positive feedback! We're delighted to hear that you found our establishment friendly and clean. Maintaining a welcoming and hygienic environment for our guests is always our top priority. We appreciate your recognition and hope to have the pleasure of hosting you again in the future!

2/10 Terrible

Gina

Travelled with partner
Disliked: Cleanliness, amenities
Horrible area. Loud banging at midnight then yelling for hours then 4 squad car a then more yelling.
Stayed 2 nights in Mar 2024
Response from Sophia CSR on 26 Mar 2024
Hi Gina,We deeply apologize for the disturbance you experienced during your stay. Ensuring a peaceful and comfortable environment for our guests is a top priority. We will investigate the incident and take appropriate measures to address any issues related to noise disturbances or safety concerns in our area. Your feedback is valuable to us, and we appreciate your understanding.

8/10 Good

Janet

Stayed 1 night in Mar 2024
Response from Sophia CSR on 19 Mar 2024
Hi Janet,We are glad you had a nice stay with us and appreciate this wonderful stay rating. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to have the chance to serve you again on your next visit.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sophia CSR on 14 Mar 2024
Hi John,It is heart-warming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

2/10 Terrible

Scarcianna

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
After my husband gave our baby a bath, he pulled the stopper up out of the drain. Some kind of copper looking stuff started coming up out of the drain. Because of this we booked the next night for a non smoking room so we could move rooms. When I showed the woman in the office she was nonchalant and said she'd have maintenance take a look. Then when I asked about moving rooms she said she couldn't move us at first. Then I told her we booked a non smoking instead of a smoking room and she replied that doesn't matter I can't move you I have reservations coming in. And I told her when I booked the room there were 3 available before I confirmed the booking. She said she had to get permission and would let us know if she got it. So we just cancelled the booking and made a reservation for somewhere else. When we were leaving she came up and asked if we were ready to move rooms and we told her we were actually just gonna leave. I recommend the Van Buren Inn. They're cheaper and so much nicer with way better customer service.
Stayed 1 night in Mar 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, easy check in
Stayed 1 night in Mar 2024
Response from Sophia CSR on 9 Mar 2024
Hi Tara,Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. We hope your next visit will be even more pleasant than the previous one.

8/10 Good

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sophia CSR on 5 Mar 2024
Hi Phil,Appreciate you for taking the time to give us a 4-star rating. If there is anything specific that you think we could improve upon to earn that fifth star, please do not hesitate to let us know. We are always looking for ways to enhance our offerings and provide the best possible experience

10/10 Excellent

Sharise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints
Pleasant staff at check-in. Clean room, everything worked. No fee for pets!
Stayed 1 night in Feb 2024
Response from Sophia CSR on 23 Feb 2024
Hi Sharise,Thank you for your awesome review! Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. We hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Sophia CSR on 14 Feb 2024
Hi Lee,It is heart-warming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us. We are looking forward to serving you again on your future travels. We always welcome our guest's ideas and suggestions.

10/10 Excellent

Cody

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Sophia CSR on 12 Feb 2024
Hi Cody,It is heart-warming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 Excellent

Cody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept and maintained staff is very respectful and helpful
Stayed 1 night in Feb 2024
Response from Sophia CSR on 12 Feb 2024
Hi Cody,Glad to hear that you had a wonderful experience with us and that our staff's dedication to maintaining a high level of service made your stay enjoyable. Providing excellent service and ensuring our guests feel respected and supported are top priorities for us, and delighted that our efforts made a positive impact on your stay.

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was great. As good as any i have ever stayed in including the “high dollar” chains. Would recommend to anyone.
Stayed 1 night in Jan 2024
Response from Sophia CSR on 3 Feb 2024
Hi Ken,We are thrilled to hear that you found our room to be on par with, or even surpassing, those of high-end hotel chains. Your recommendation means a lot to us, and we truly appreciate your kind words. Our team is dedicated to providing exceptional accommodations. Thank you for choosing us and for your valuable recommendation!

8/10 Good

Richard

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place for a motel. Nice for passing through
Stayed 1 night in Jan 2024
Response from Sophia CSR on 31 Jan 2024
Hi Richard,Thank you for your positive review! We're pleased to hear that you found our motel to be clean and suitable for a comfortable stay while passing through. Providing a welcoming and well-maintained environment is a priority for us, and we appreciate your feedback. If your travels bring you through again, we'd be delighted to host you once more.

8/10 Good

Kristin

Stayed 1 night in Jan 2024
Response from Sophia CSR on 23 Jan 2024
Hi Kristin,Grateful for the generous 8-star rating you've awarded us. Our utmost priority is to ensure our guests' complete satisfaction, so we're eager to receive any ideas or suggestions you might have for your future visits. We're excited about the chance to welcome you back on your next trip, aiming to provide you with an even more exceptional experience.

8/10 Good

Diana

It was a good place to stay.
Stayed 1 night in Jan 2024
Response from Sophia CSR on 23 Jan 2024
Hi Diana,We're glad to hear you had a good stay with us. Thank you for the positive feedback and the 4/5 rating. We appreciate your support and hope to have the pleasure of hosting you again in the future.

10/10 Excellent

David

Stayed 1 night in Jan 2024
Response from Sophia CSR on 5 Feb 2024
Hi David,It is heart-warming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

8/10 Good

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 9 Jan 2024
Hi Gary,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

Fort

Stayed 1 night in Dec 2023
Response from Sophia CSR on 31 Dec 2023
Hi Fort,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us. We will surely forward your valuable feedback to our team and always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Sophia CSR on 20 Dec 2023
Hi Charles,It is heart-warming to receive a 5-star rating from our guests. We are glad that you had a nice stay with us. We are looking forward to serving you again on your future travels. We always welcome our guest's ideas and suggestions.

10/10 Excellent

Shana

Stayed 1 night in Nov 2023
Response from Sophia CSR on 18 Dec 2023
Hi Shana,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us. We will surely forward your valuable feedback to our team and always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had two rooms One was good The second one had a terrible smell coming from heater (237)
Stayed 1 night in Nov 2023
Response from Sophia CSR on 28 Nov 2023
Hi John,Thank you for taking the time to share your feedback with us! We are glad to know that you had a nice stay with us. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Clean. Great value.
Stayed 1 night in Nov 2023
Response from Sophia CSR on 20 Nov 2023
Dear Guest,Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. We hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Sophia CSR on 20 Nov 2023
Hi Richard,It is heart-warming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us. We are looking forward to serving you again on your future travels. We always welcome our guest's ideas and suggestions.

10/10 Excellent

Tammie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Sophia CSR on 16 Nov 2023
Hi Tammie,It is heart-warming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us. We are looking forward to serving you again on your future travels. We always welcome our guest's ideas and suggestions.

10/10 Excellent

Natalie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent facility, staff and area.
Stayed 5 nights in Nov 2023
Response from Sophia CSR on 16 Nov 2023
Hi Natalie,Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. We hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

summer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Sophia CSR on 16 Nov 2023
Hi Summer,It is heart-warming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us. We are looking forward to serving you again on your future travels. We always welcome our guest's ideas and suggestions.

10/10 Excellent

Stephanie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid choice
This was my second time staying at the Van Buren Motel 6 for a work trip (my first visit was in 2018), and the place is just as solid as I remembered. The staff is friendly, the room was clean and well maintained, and the bed was cozy. As a solo female traveler, I’d like to note that I felt safe at this motel. If I find myself in Van Buren again, I will choose this motel!
Stayed 1 night in Nov 2023
Response from Sophia CSR on 16 Nov 2023
Hi Stephanie,Thank you so much for choosing to stay with us again and for taking the time to share your positive experience! We're thrilled to hear that your second visit was as solid as the first, with friendly staff, clean and well-maintained rooms, and a cosy bed. Your safety and comfort are of the utmost importance to us, and we're delighted to know that you felt secure during your stay. We appreciate your loyalty and look forward to welcoming you back to the Van Buren Motel 6 whenever your travels bring you to the area again.

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything about this property.
Stayed 1 night in Nov 2023
Response from Sophia CSR on 9 Nov 2023
Hi Deanna,That's wonderful to hear! We're thrilled that you had a positive experience at our property. If there's anything specific you'd like to highlight or any special requests you have in mind for your next visit, please feel free to let us know. We look forward to welcoming you back!

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking
Stayed 1 night in Nov 2023
Response from Sophia CSR on 7 Nov 2023
Hi Ronald,We are pleased to hear that you found our parking facilities convenient. Providing hassle-free parking is important to us, and glad to know that it met your expectations. If there's anything else you'd like to share about your stay or any specific aspects that stood out to you, please feel free to let us know. We look forward to welcoming you back in the future!

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean!
Friendly front desk staff. Very clean rooms, well lit, great condition. Felt safe. Wish ALL Motel6's could be like this.
Stayed 1 night in Nov 2023
Response from Sophia CSR on 7 Nov 2023
Hi Christine,Thank you for taking the time to share your wonderful feedback with us! We're thrilled to hear that you had such a positive experience during your stay. It's fantastic to know that you found our rooms exceptionally clean, and well-maintained, and felt safe throughout your visit. We appreciate your kind words about our front desk staff as well. Your feedback is valuable to us, and we'll continue to strive for excellence. We look forward to welcoming you back on your next visit!

8/10 Good

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean.
Stayed 1 night in Nov 2023
Response from Sophia CSR on 7 Nov 2023
Hi Edward,We are overjoyed to hear that you were pleased with the cleanliness. Maintaining a hygienic environment is a top priority for us, and we're delighted to know that it made a positive impact on your stay. Your satisfaction is our ultimate goal, and we look forward to welcoming you back for another excellent experience in the future. Thank you for your kind words!

8/10 Good

Trina

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice staff and quiet
Stayed 1 night in Oct 2023
Response from Sophia CSR on 2 Nov 2023
Hi Trina,We are glad to hear that you had a positive experience with our staff and that you found the environment to be quiet. Providing a pleasant and peaceful stay is important to us. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back in the future! Safe travels!

8/10 Good

Kristin

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
A nice, decent place to stay.
The room was not immaculately clean, but it was decently clean. The hotel clerk was very friendly and helpful. The motel was a nice, convenient place for us to stay.
Stayed 1 night in Oct 2023
Response from Sophia CSR on 2 Nov 2023
Hi Kristin,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our motel to be a nice and convenient place for your stay. We appreciate your kind words about our friendly and helpful hotel clerk. We also take note of your comments about the cleanliness of the room, and we'll use this feedback to make improvements. If there's anything else we can do to enhance your future visits, please don't hesitate to let us know. We look forward to welcoming you back in the future!

8/10 Good

Scott

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room for the night, but the floor in the room hadn’t been mopped recently and was dirty.
Stayed 1 night in Oct 2023
Response from Sophia CSR on 7 Nov 2023
Hi Scott,Glad to hear that you had a satisfactory stay overall. However, we apologize for the oversight regarding the cleanliness of the floor in your room. This does not meet our usual standards. We will address this promptly to ensure a more pleasant experience for our guests in the future. If there's anything else you'd like to discuss or if you have any further comments, please feel free to reach out. We hope to have the opportunity to welcome you back for an improved stay.

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice comfortable place to stay with your pets.
It is a nice motel, great for people with pets. The check in clerk is very nice. No issues. We stayed for 3 nights and will definitely return to this motel whenever we are in Van Buren and need a place to stay.
Stayed 1 night in Oct 2023
Response from Sophia CSR on 7 Nov 2023
Hi Kristin,Thank you for sharing your positive experience with us. We're delighted to hear that you had a comfortable and pleasant stay, especially with your pets and you had no issues during your 3-night stay. We look forward to welcoming you back whenever you're in Van Buren and need a place to stay. Your feedback is greatly appreciated, and we're committed to providing you with excellent service in the future.

4/10 Poor

John

Disliked: Property conditions & facilities
Old nasty
Stayed 1 night in Oct 2023
Response from Sophia CSR on 7 Nov 2023
Hi John,I'm truly sorry to hear that your experience did not meet your expectations. We appreciate your candour and will use this input to make necessary improvements. If you would like to share any specific details or have any further comments, please don't hesitate to reach out. Thank you for bringing this to our attention.

4/10 Poor

Marcia

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
We had issues with our card room keys. They couldn’t make the key card when we got there and then the next day it wouldn’t work when we came back from shopping. Also no elevator to get to second floor. Not enough parking spaces for customers. Would not recommend staying here.
Stayed 2 nights in Oct 2023
Response from Sophia CSR on 23 Oct 2023
Hi Mardia,I'm truly sorry to hear about the challenges you encountered during your stay with us. The issues with your room keys and the lack of an elevator and parking spaces are certainly not up to our usual standard. Your feedback is valuable to us, and we will be working diligently to address these concerns and make the necessary improvements. Thank you for bringing this to our attention, and we hope you might reconsider staying with us in the future to experience a more seamless and enjoyable visit.

8/10 Good

Ann

Travelled with family
Liked: Staff & service, property conditions & facilities
Bama
We thought we were getting queen beds and they were smaller. Had 3 people and 2 struggled with the small bed. Not good sleep. Dead bugs in the bathroom. You get what you pay for. No shampoo’s conditioner, just a small bar of soap. No tissue and the thinnest toilet paper ever. Will not do a motel 6 again.
Stayed 1 night in Oct 2023
Response from Sophia CSR on 23 Oct 2023
Hi Ann,Your feedback regarding the amenities provided is duly noted, and we will be reviewing our offerings to ensure they meet the expectations of our guests. We genuinely appreciate your input, and I regret that your experience did not meet your standards. We hope you might consider giving us another opportunity to provide you with a better experience in the future.

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quiet
Stayed 1 night in Oct 2023
Response from Sophia CSR on 18 Oct 2023
Hi Sheila,We're delighted to hear that you found your stay with us to be both clean and peaceful. Maintaining a serene environment is a priority for us, and cleanliness is of utmost importance. Hope you have any further needs or requests, please don't hesitate to let us know. We look forward to hosting you again in the future!

6/10 Okay

Maxine

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Oct 2023
Response from Sophia CSR on 18 Oct 2023
Hi Maxine,We appreciate your business and your time for rating your stay. If you wish, you can share your experience in detail and let us know about the pros and cons. We welcome our guest's feedback, both positive and negative, to improve our services.

2/10 Terrible

Julie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Disappointed
The sheets were dirty. Open bar of soap was put back in the wrapper and maid put back to use again. Trash behind head of bed. We really liked this motel before but tbis time was Very Disappointing and we had a baby with us this time. May not stay there again due to it being dirty.
Stayed 2 nights in Oct 2023
Response from Sophia CSR on 10 Oct 2023
Hi Julie,Our team sincerely apologize for your experience at our property. This is generally not what our guests experience with us, and we hope you give us a chance to make it better for you. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory, and we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

2/10 Terrible

Binh

Disliked: Staff & service
Stayed 1 night in Oct 2023
Response from Sophia CSR on 10 Oct 2023
Hi Binh,We are sad to see this 1-star rating. We never want our guests to have such kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.