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"The hotel is advertised as having many amenities such as a full day spa, jacuzzi, restaurant and full bar. The place had one staff member tending to the front desk and bar area at the same time. Overall look of hotel is not what the pictures on Expedia show. Jacuzzi is broken down and it looks like it has been for a long time, and there is no spa or restaurant. We spent one night and woke up the next morning to realize that the whole place had no water for toilet, showers etc. unacceptable. We checked out early as we were extremely disappointed with the place as it was. Would not recommend at all. "

"Don Tomas is not only a beautiful property, the staff are excellent, and the cabins are just lovely. I will definitely be back. ❤️"

"Great experience love the place"

"Everything was so nice, except, the jacuzzi, very cold… but that’s not a problem, CONGRATS "

"Wonderful place to stay when visiting Valle. The restaurant is amazing, it’s great having a pool and jacuzzi, the resort is very quaint and peaceful, spa and gym, and it’s very central to Valle. "

"Great view, wonderful service in Bar & restaurant. Will be back"

"Complimentary breakfast is chilaquiles and coffee (red better than green). There are other options for purchase. Food service for breakfast and lunch at the pool was very slow. But it was tasty. First day was given cold coffee. Was fixed. Room was very clean. The hotel is beautiful. Their replies via whatsapp are very fast. Pool and jacuzzi were nice."

"Everything was top tier from the moment we got to security to when we left the property. I can’t wait to visit again. "

"Very nice place with wonderful people"