Valle Oriente Hotels, Monterrey

"The place is a perfect location (middle of everything), helpful staff, and nice rooms. I was just disappointed with the parking. Parking was an issue for the vehicle I was driving. My vehicle got scratched and hit; on the driver door and front corner that a sensor was broken. I noticed the next morning but what would they do since the car was gone, plus I had taken a picture of the vehicles that night from my room. Another issue was a rainy day that my partner slipped in front of the building, so careful when stepping out and the floor is wet. "

"Connected to a plaza/ shops"

"TERRIBLE!!… para nada es un 8.4 de calificacion, me deje guiar por eso y fue un error. Urge que el gerente verifique el trabajo de las personas que limpian las habitaciones, la alfombra de los pasillos es vieja y huele demasiado a humedad, el buffete del restaurante la vdd ni vale lo que pagas, en general el hotel necesita una renovacion absoluta en todos los aspectos, su calificacion deberia ser 6 y estoy siendo generosa, el staff es muy amable pero eso no le gana a las malas instalaciones del…. Jamas volveria a hospedarme ahi."

"The staff is very helpful, the rooms are modern & spacious and loved they had a dishwasher. They have room service until midnight. Used the gym and it had plenty of machines to get a full workout and nice view of the city, we also used the laundry room, in order to use it you have to pay $85 pesos & they provide token & it includes detergent. Great place to stay"

"It's great atmosphere and attention "

"Clean room, friendly staff, convenient to airport"

"The property its self was nice, once we got in the room I started looking around. I can agree with others about the towels being super old. They are rough and discolored they are a gray instead of a white. The hand towels are whiter. We didn’t use the towels because we took our own. The shower had mold and it didn’t drain properly. The toilet would flush but the button would get stuck and you had to push on it some more so it could stop draining the water. I wasn’t able to get photos."

"Location very convenient, reception very nice, just kind of not well maintenance the room. It was the door locked broken and kind of update room furniture. "

"This is a great hotel."