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"Clean room and near to business places"

"I have stayed here at this hotel several times. The staff is excellent and go beyond their duties to make sure we have everything we need. My wife and I agree that citadines is like our second home. Thank you!"

"Very nice place to stay at"

"Nice hotel, the oldest in Bacolod, but well maintained and upgraded. Restaurant was very good, great selection of dishes."

"Good stay"

"great front desk staff always willing to help"

"The hotel was a great place to stay for the price. I would stay there again the future. "

"convenient to public transportation"

"Nothing to like about it. "

"Toilet seat missing, fighting roaches whole times, sink didnt work, walls thin hear everything, beds uncomfortable, No AirCon just fan, only one power outlet all the way by door, staff not overly friendly and i could do on but it was bad experiences. I endure 5-6hrs before i left."

"The hotel looks really run down and I felt I've been overcharged for it. Our room is outside reception, behind a bar. On our first night, people were playing pool, too noisy. On our second night, which is a Friday, a band played all night and the noise carried on until 5am. "

"Clean"

"I am a disabled man, when I arrived at hotel, I was told the third floor was my room, the hotel receptionist told me the elevator is not working and I’ll have to take the stairs. Because I couldn’t climb the stairs because of my disability I could stay there. I contacted hotels.com and advised of my situation, they told TO BAD and they won’t refund me! "

"We had a beautiful stay here! Big thank you to Philippe, ate Pauline, Carlos and the team!"