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Reviews of Hotel Boutique Balandret

3 out of 5
Hotel Boutique Balandret
Paseo Neptuno, 20, Valencia

Reviews

9.2

Wonderful

Rating 10 - Excellent. 244 out of 366 reviews" "
Rating 8 - Good. 94 out of 366 reviews" "
Rating 6 - Okay. 14 out of 366 reviews" "
Rating 4 - Poor. 10 out of 366 reviews" "
Rating 2 - Terrible. 4 out of 366 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Ilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the beach, which was gorgeous…Hotel is clean and safe… as written in other reviews, you are likely to have some street noise at night (possibly on weekend only) from either beachside bars, or crowds returning home from those… There were few things that caused some frustration: - breakfast starts late, at 8 am on weekdays, and 8:30 on the weekend. Our train to Seville was at 9:20 am, and we could not have breakfast on the day of departure - no food or drinks from the outside was allowed in the room… why?! - if you dine in their restaurant, which was fantastic, a “default” welcome basket of bread and a bottle of plain tap water will cost you 3 euros each… just beware…
Stayed 3 nights in Apr 2024

8/10 Good

Randal, Elkhart

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to beach
Stayed 1 night in Mar 2024

10/10 Excellent

Charles Roy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The main receptionist during our stay was outstanding . Very generous with her knowledge of the City and helpful in terms of securing reservations for excellent local restaurants She made a real difference to our experience of Valencia
Stayed 4 nights in Mar 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect position
Stayed 2 nights in Dec 2023

8/10 Good

Qingwei, Pawtucket

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros - The hotel is by the beach and can walk to bus station in 9 mins, which takes you to city center within 30 mins. The staff are extremely friendly! In winter, you can get up at 7:30am and still see the sunrise. Cons - There is a really bad smell in the bathroom… the staff said it was because the temperature change and it happens often. I didn’t book an ocean view room, so you can see other rooms from the window. It’s not convenient to take the public transportation to the airport. You need to take the tram then transit to the airport line, which will take more than 1 hour.
Stayed 2 nights in Dec 2023

10/10 Excellent

Diego

Stayed 1 night in Nov 2023
Response from Hotel Boutique Balandret on 3 Dec 2023
Estimado DiegoMuchas gracias por su valoración.Esperamos contar con su visita nuevamente en nuestro Hotel.

6/10 Okay

Henry

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel good, breakfast not
Lovely hotel staff..but breakfast very poor, fruit not replenished, so none for anyone after 9.30..bread was hard and the cooked breakfast was cold…not an enjoyable meal..two days running
Stayed 2 nights in Nov 2023
Response from Hotel Boutique Balandret on 3 Dec 2023
Dear HenryThank you for your comments. We will take note to improve our breakfast service. We wait for you next time in our Hotel

10/10 Excellent

Emara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got staff
Front desk staff Joey was really amazing
Stayed 1 night in Nov 2023
Response from Hotel Boutique Balandret on 3 Dec 2023
Thanks you for your review Mr. EmaraWe hope to see you again!

10/10 Excellent

Jens

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Looking for a lovely beachside hotel, this is it
Amazing hotel right beside the beach with friendly reception staff. We visited for a long weekend and we're well chuffed to enjoy this hotel. Less than a minute from the beach so you get to enjoy your breakfast looking into the beach. The breakfast is consistently good and we never left hungry although they tend to run out of things, like most hotels, towards the end of service. Easy public transport routes into town with buses and trams close by and it's walkable if you are up for an hour's walk. They also have a great selection of wines. Room was pretty large with a great bed and views either onto the beach or Street. If you have some time check out the roof top cocktail bar for a relaxing drink at sunset.
Stayed 3 nights in Oct 2023
Response from Hotel Boutique Balandret on 7 Nov 2023
Thank you for your comment, we look forward to seeing you again at our Boutique Hotel.

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Hotel Boutique Balandret on 7 Nov 2023
Gracias por su puntuación Tamara. La valoración de nuestros huéspedes nos ayuda a seguir creciendo.

8/10 Good

Iain

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and cosy. Good location on the beach and near the port. My third stay.
Stayed 3 nights in Oct 2023
Response from Hotel Balandret on 30 Oct 2023
Thank you for your feedback. We wait for you the next time.

10/10 Excellent

Don, Scott AFB

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Hotel Boutique Balandret on 7 Nov 2023
Dear Don Thank you for taking a time to rate our service. Your feedback helps us continue to grow and improve.Best Regards,

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is right on the beach close to the harbour. There was a beer festival close by when we stayed that made it noisy at night. There was a beach club that played loud music which you could hear when you were on the beach. Public transport to city was easy and cheap. Several restaurants close to hotel however you need to travel to shopping centre or city for more choice.
Stayed 6 nights in Sep 2023
Response from Hotel Boutique Balandret on 7 Nov 2023
Dear AndrewThank you very much for your comment. Not only help us continue to grow, but they also provide the necessary information so that other guests continue choosing our services.Thank you for your time and we hope to see you again soon.

8/10 Good

Jane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Hotel Boutique Balandret on 7 Nov 2023
Dear JaneThank you for your time and your rating.We try to improve day by day to provide better services and make you feel comfortable.We hope to see you soon again!

10/10 Excellent

lina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful and helpful. Made are trip. Thank you for the lovely memories ❤
Stayed 5 nights in Sep 2023
Response from Hotel Boutique Balandret on 7 Nov 2023
Dear LinaThank you for your comment and we are very happy to know that you have been comfortable with our service.We hope to have your visit again in our Hotel.

8/10 Good

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
What was excellent: staff and service, location at the beach and near good restaurants, pretty room, delicious breakfast buffet. What was an issue: a perfume, flowery smell that would not go away. It was very strong in the room and less strong throughout the hotel. The staff tried to help but couldn’t because the smell seems to be coming through the HVAC system.
Stayed 3 nights in Sep 2023
Response from Hotel Boutique Balandret on 7 Nov 2023
Dear KimberlyThank you for your comment. We take the perfume into account for your next stay at our Hotel. Your feedback helps us continue improving. Best Regards,

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
Checking in was very easy, they explained everything to us, what time breakfast is at, Which bus to take if you want to go into Old Town. If you’re lucky you can get free parking just outside otherwise pay parking is across the street. The beach is right there , the water is amazing., Plenty of restaurants to choose from.
Stayed 3 nights in Jul 2023

8/10 Good

Amanda

Stayed 1 night in Jul 2023

10/10 Excellent

ANDRES

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Ann, Fitzwilliam

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This charming little hotel with it’s integrated restaurant, right on the beach strip, was one of the most pleasant stays we’ve had away from home. From the nice size/quality/cleanliness of the room, to the efficient and friendly staff, and high quality of the food served - we would recommend to our most finicky friends, and definitely return in the future!
Stayed 6 nights in Jul 2023

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and welcoming. They were so kind and very helpful. Their English and knowledge of languages was exceptional. They assisted me in making reservations for taxis and helping with finding local attractions. My vacation started off horribly but they saved it and for that I am truly grateful.
Stayed 2 nights in Jul 2023

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge was extremely helpful and pointed us in the direction of a wonderful restaurant La Pepica. Parking was across from the hotel entrance making it very easy.
Stayed 1 night in May 2023

8/10 Good

Bruce, Redmond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great location, right on the beach. Also close to many dining options. The staff was very friendly and helpful
Stayed 2 nights in May 2023

10/10 Excellent

marina, Franklin Lakes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, modern hotel located on the beach. It’s only 10 to 15 minutes ride to the old town so you can have best of both worlds!
Stayed 1 night in Apr 2023

10/10 Excellent

Ralph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, Location, Location. Wonderful staff
Stayed 2 nights in Apr 2023

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location by the beach. Friendly staff and rooms are very spacious
Stayed 3 nights in Apr 2023

10/10 Excellent

Tillman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with very nice staff. Be ready for a lot of noise from the nearby dance club on the weekend, but other than that, it was great
Stayed 4 nights in Apr 2023
Response from HOTEL BALANDRET on 12 Apr 2023
Dear Client, Thank you very much for your comment, your recommendation and your kind words. We are delighted to know that your stay has been pleasant and that our hospitality and services have met your expectations. We also regret that the noise from the beach affected your rest. We are looking forward to welcoming you back in the near future. With our best wishes

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing beach-looking terrace, spacious and comfortable rooms, friendly and helpful staff
Stayed 2 nights in Mar 2023
Response from HOTEL BALANDRET on 12 Apr 2023
Dear Customer, Thank you very much for your more than kind words about our hotel. We are delighted to know that you enjoyed your stay and our services. It will be a pleasure to welcome you on a future occasion. With our best wishes,

10/10 Excellent

Csaba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Hotel Boutique Balandret on 7 Nov 2023
Dear CsabaWe appreciate your time and your assessment. We hope to see you again soon at our hotel.

8/10 Good

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Balandret has the best staff- so attentive, friendly and helpful. They even sent me a complimentary bottle of sparkling wine for my birthday which was unexpected. Our room (number 13), was an Executive suite which looks out to the Main Street was very comfortable. The wood floors in the rooms mean you can hear everyone else in the hotel but that wasn’t really an issue as it was a quiet time of year. Our curtain also did not shut fully so the beautiful sunlight and evening lighting came through but once this is fixed, I am sure it’ll be a lovely dark room. The other reviews are right - the pillows are so comfortable.
Stayed 4 nights in Feb 2023
Response from Hotel Balandret on 5 Mar 2023
Dear Customer, Thank you very much for your more than kind words about our hotel. We are delighted to know that you enjoyed your stay and our services. We will take note of your suggestion and it will be a pleasure to welcome you on a future occasion. With our best wishes,

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Joanna

10/10 Excellent

Jacqueline

Stayed 1 night in Jan 2023
Response from Hotel Balandret on 6 Feb 2023
Dear Client, Thank you very much for your comment, your recommendation and your kind words. We are delighted to know that your stay has been pleasant and that our hospitality and services have met your expectations. We are looking forward to welcoming you back in the near future. With our best wishes

8/10 Good

Marisabel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The breakfast was incredible!!
Response from Hotel Balandret on 6 Feb 2023
Dear Client, Thank you very much for your comment, your recommendation and your kind words. We are delighted to know that your stay has been pleasant and that our hospitality and services have met your expectations. We are looking forward to welcoming you back in the near future. With our best wishes

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely incredible stay. Staff were very friendly and accommodating, the hotel had everything and more that you needed. Very quiet, lovely beach front location, amazing breakfast too with great buffet range and hot food cooked to restaurant quality on request. Would 100% recommend and would love to stay here again.
Stayed 1 night in Dec 2022
Response from Hotel Balandret on 29 Dec 2022
Dear Customer, thank you for sharing your opinion with other travelers. We are glad to know that you have enjoyed the attention we provide to our guests. It has been a pleasure having you at the hotel and we hope to welcome you back soon. Sincerely,

10/10 Excellent

Barbara

Stayed 1 night in Dec 2022
Response from Hotel Balandret on 29 Dec 2022
Estimado Cliente, gracias por compartir su opinión con otros viajeros. Nos alegra saber que ha disfrutado de la atención que prestamos a nuestros huéspedes. Ha sido un placer tenerle en el hotel y esperamos volver a recibirle pronto. Un saludo cordial,

10/10 Excellent

Miss B

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022
Response from Hotel Balandret on 29 Dec 2022
Dear Customer, thank you for sharing your opinion with other travelers. We are glad to know that you have enjoyed the attention we provide to our guests. It has been a pleasure having you at the hotel and we hope to welcome you back soon. Sincerely,

10/10 Excellent

Charles

Stayed 4 nights in Dec 2022
Response from Hotel Balandret on 29 Dec 2022
Dear Customer, thank you for sharing your opinion with other travelers. We are glad to know that you have enjoyed the attention we provide to our guests. It has been a pleasure having you at the hotel and we hope to welcome you back soon. Sincerely,

10/10 Excellent

MANDY

Stayed 3 nights in Nov 2022
Response from Hotel Balandret on 29 Nov 2022
Dear Client, thank you for taking the time to leave your positive feedback to other travelers. We hope to have the opportunity to host you once again and live with you another memorable experience. Best regards

10/10 Excellent

Sally-ann

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable spacious room and the staff were really helpful and friendly. Great last two days of our holiday.
Stayed 2 nights in Nov 2022
Response from Hotel Balandret on 29 Nov 2022
Dear Client, thank you for taking the time to leave your positive feedback to other travelers. We hope to have the opportunity to host you once again and live with you another memorable experience. Best regards

10/10 Excellent

Grant

Stayed 5 nights in Oct 2022
Response from Hotel Balandret on 29 Nov 2022
Dear Customer,Thank you for taking the time to leave your positive comments to other travelers. We hope to have the opportunity to welcome you once again and have another memorable experience with you.Best regards

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, choose room carefully
The hotel is beautiful and the staff are helpful and friendly. The breakfast is really good and the proximity to the beach is great. We had a room with a sea view which was beautiful and we could avail of free parking outside the hotel, and close-by when that was full. All in all I loved this hotel but the main issue we had was being kept awake by the music at a nearby beach club until 3am every night. We didn’t complain to the hotel as there is nothing they can do, the club is mostly open-air and across the marina from them. However, since they play loud, thumping dance music until the early morning, if you have a sea view room you may face problems with the noise. I am a light sleeper so it was a big problem for me. Had we stayed in a different room here, we may not have faced any issues. I would still recommend this hotel to anyone, but choosing a quiet room is a must.
Stayed 5 nights in Oct 2022
Response from Hotel Balandret on 29 Nov 2022
Dear Customer,Thank you for taking the time to leave your positive comments to other travelers.We are very sorry about the noise situation and we apologize for it even though it is a problem in the entire area, however we hope to receive you again in any of our other rooms where you can have a pleasant rest.We look forward to the opportunity to welcome you once again and have another memorable experience with you.Best regards

10/10 Excellent

Borislav

Stayed 4 nights in Oct 2022

10/10 Excellent

Tom

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff very helpful particularly Irina who helped us locate bike packing boxes and arrange taxis.
Stayed 1 night in Oct 2022
Response from Hotel Balandret on 29 Nov 2022
Dear Customer,Thank you for taking the time to leave your positive comments to other travelers.We look forward to the opportunity to welcome you once again and have another memorable experience with you.Best regards

10/10 Excellent

manoj

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
from minute of checking in to check out everyone was helpful and tentative checkin was a pleasure and highley recommended would definitely recommend and come back again
Stayed 4 nights in Sep 2022

10/10 Excellent

Cariosa

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent bed! Lovely people
Stayed 2 nights in Sep 2022

10/10 Excellent

arthur, new york city

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Aug 2022

10/10 Excellent

Yolandita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio desde que llegamos excelente, el cuarto muy bonito y limpio , acceso a la playa caminando. El restaurant riquisimo . Todo estuvo excelente.
Stayed 1 night in Aug 2022
Response from Hotel Balandret on 19 Aug 2022
Estimado Cliente, gracias por compartir su opinión con nosotros. Nos alegra saber que ha disfrutado de la atención que prestamos a nuestros huéspedes. Ha sido un placer tenerle en el hotel esperamos volver a recibirle pronto. Un saludo cordial,