4/10 Poor
Harshit, Shrewsbury
Travelled with family
30 May 2024
Disliked: Amenities, property conditions & facilities
The reviewers who rated this property "upscale" have probably never stayed in upscale properties. The only thing going for this property is the location. The upscale nature of the property ends with the reception. The rooms are in terrible condition especially the air conditioning. I checked in late (around mid night). When I entered the room, it smelled (as the room) probably didnt have any ventilation for days and the temperature was 23C in the room. I went back to the reception and the only thing the staff could offer me is an apology and an advice to keep the window open. Regretfully, I took their advice and tried to go to bed. Woke up severely tired and then full of mosquito bites. I had asked the night staff to let the duty manager know that the AC in my room is not working. The maintainance staff was supposed to fix it but even after fixing it the room went from 23C to 22.5C. If you are planning to stay in this property, better bring your own fan! I would not recommend this property to anyone. Truly sub par!
Harshit
Stayed 2 nights in May 2024