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Alpen Resort & Spa Zermatt

4.0 star property
Upscale spa hotel, walk to Zermatt-Matterhorn Ski Paradise
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Alpen Resort & Spa Zermatt

Front of property
Lobby
Panoramic Quadruple Room, Mountain View
Interior
Reception
Reviews
9.2

Wonderful

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • Pool
  • Hot tubHot tubHot tub
  • Spa
  • Breakfast included
  • GymGymGym
The price is NZ$497
Price available on 24/6/2024

Explore the area

Map
Spissstrasse 50, Fam Aufdenblatten, Zermatt, Schweiz, 3920
  • Popular LocationZermatt-Matterhorn Ski Paradise1 min walk
  • Popular LocationZermatt-Furi Gondola19 min walk
  • Popular LocationSunnegga Ski Resort18 min drive
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Room options

View all photos for Family Suite, 2 Bedrooms, Garden View

Family Suite, 2 Bedrooms, Garden View

Family Suite, 2 Bedrooms, Garden View

10/10 Exceptional

Highlights

Balcony or patio
Separate sitting area
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
Blackout curtains
  • 50 sq m
  • Sleeps 5
  • 4 Single Beds

View all photos for Panoramic Quadruple Room, Mountain View

Panoramic Quadruple Room, Mountain View | Living area

Panoramic Quadruple Room, Mountain View

9.1/10 Wonderful

Highlights

Balcony or patio
Separate sitting area
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
  • 32 sq m
  • Mountain view
  • Sleeps 5
  • 4 Single Beds

View all photos for Panoramic Twin Room, Mountain View, Mountainside

Panoramic Twin Room, Mountain View, Mountainside

Panoramic Twin Room, Mountain View, Mountainside

10/10 Exceptional

Highlights

Balcony or patio
Separate sitting area
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room, 1 Bedroom

Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room, 1 Bedroom

9.3/10 Wonderful

Highlights

Balcony or patio
Separate sitting area
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 3 Single Beds

View all photos for Twin Room, 1 Bedroom, Garden View

Twin Room, 1 Bedroom, Garden View

Twin Room, 1 Bedroom, Garden View

9.8/10 Exceptional

Highlights

Balcony or patio
Separate sitting area
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Panoramic Twin Room, Mountain View, Mountainside

Panoramic Twin Room, Mountain View, Mountainside

Panoramic Twin Room, Mountain View, Mountainside

9.6/10 Exceptional

Highlights

Balcony or patio
Separate sitting area
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Single Room, 1 Single Bed, Garden View

Single Room, 1 Single Bed, Garden View

Single Room, 1 Single Bed, Garden View

8.9/10 Excellent

Highlights

Balcony or patio
Separate sitting area
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
Hairdryer
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

Exterior
Alpenhotel Fleurs de Zermatt
Pool
Breakfast included
Spa
Free WiFi
9.4 out of 10, Exceptional, (570)
The price is NZ$323
per night
30 May - 31 May
Alpenhotel Fleurs de Zermatt

About the area

Zermatt

Located in Zermatt, Alpen Resort & Spa Zermatt is in the mountains. Zermatt-Matterhorn Ski Paradise and Matterhorn Glacier Ride are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the sledging and snowshoeing.
Visit our Zermatt travel guideOpens in a new window

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk
  • Zermatt Visitor Center - 5 min walk
  • Zermatt–Sunnegga Funicular - 8 min walk
  • Zermatt-Furi Gondola - 19 min walk
  • Sunnegga Ski Resort - 18 min drive

Getting around

  • Zermatt (QZB-Zermatt Train Station) - 4 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • McDonald's - 6 min walk
  • Golden India - 5 min walk
  • Grizzly's - 5 min walk
  • Ristorante Pizzeria CasaMia - 4 min walk
  • Fuchs - 7 min walk

About this property

Alpen Resort & Spa Zermatt

Upscale family-friendly hotel in the mountains
Close to Zermatt-Matterhorn Ski Paradise, Alpen Resort & Spa Zermatt provides a free breakfast buffet, a terrace and a garden. Treat yourself to a massage at the on-site spa. The on-site international cuisine restaurant, Restaurant Matterhorn, offers lunch and dinner. In addition to a playground and an arcade/games room, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool and a children's pool
  • An outdoor tennis court, an electric car charging station and a billiards/pool table
  • Smoke-free property, tour/ticket information and concierge services
  • Luggage storage, a lift and free newspapers
  • Guest reviews speak highly of the pool and location
Room features
All guest rooms at Alpen Resort & Spa Zermatt offer perks, such as separate sitting areas and dressing gowns, in addition to amenities, such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Balconies or patios, separate sitting areas and electric kettles

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (CHF 12 per night); discounts available

Food and drink

  • Free buffet breakfast available daily 7 AM to 11 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant Matterhorn

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Spa tub
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Playground

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 3 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

Outdoor space

  • Balcony/patio

More

  • Desk
  • Heating
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:30 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: CHF 12 per night (16404 ft away)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Alpen Resort
Alpen Zermatt
Alpen Resort Zermatt
Alpen Resort Spa Zermatt
Alpen & Spa Zermatt Zermatt
Alpen Resort & Spa Zermatt Hotel
Alpen Resort & Spa Zermatt Zermatt
Alpen Resort & Spa Zermatt Hotel Zermatt

Frequently asked questions

Does Alpen Resort & Spa Zermatt have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at Alpen Resort & Spa Zermatt?

As of 24 May 2024, prices found for a 1-night stay for 2 adults at Alpen Resort & Spa Zermatt on 24 Jun 2024 start from NZ$482.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Alpen Resort & Spa Zermatt pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Alpen Resort & Spa Zermatt?

Check-in start time: 3:00 PM; check-in end time: 10:30 PM. Late check-in is available during limited hours.

What time is check-out at Alpen Resort & Spa Zermatt?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Where is Alpen Resort & Spa Zermatt located?

This family-friendly Zermatt hotel is located in the mountains, within a 5-minute walk of Zermatt-Matterhorn Ski Paradise and Zermatt Visitor Center. Zermatt–Sunnegga Funicular and Zermatt - Furi are also within 15 minutes. Zermatt (QZB-Zermatt Train Station) and Zermatt Gornergratbahn Station are within a 5-minute walk.

Alpen Resort & Spa Zermatt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 241 out of 352 reviews" "
Rating 8 - Good. 79 out of 352 reviews" "
Rating 6 - Okay. 18 out of 352 reviews" "
Rating 4 - Poor. 9 out of 352 reviews" "
Rating 2 - Terrible. 5 out of 352 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite hotel I’ve ever stayed at. Compared to other places in Zermatt, this one was very affordable given the great quality and amenities. Five minute walk from the train station, great dining options right inside the hotel, and very friendly/helpful staff. Room was so clean and modern, loved the rainfall shower.
Stayed 2 nights in May 2024

10/10 Excellent

WEI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good.
Stayed 2 nights in May 2024

10/10 Excellent

Leanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a fun stay in Zermatt. The hotel has such an awesome aesthetic with great restaurants on site. The pool/spa area is absolutely amazing. We visited during off season and had the outdoor hot tub to ourselves. It was blissful after a day of travel. The rooms were super comfortable and the food at the restaurant was satisfying. Very cool vibe overall and it would be a pleasure to stay here again!
Stayed 1 night in May 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

dorothy, simi valley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

ekta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very well situated close to train station and with a perfect view of Matterhorn from our room. Room was very spacious with all amenities and a very good touch of tradition. The reception area was also very nice.
Stayed 1 night in Apr 2024

10/10 Excellent

William

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Comfortable, safe, clean. Great breakfast. Awesome spa and game room. 5-10 minute walk to beginning of shopping/restaurant district and 15 minute walk to Sunnegga for train access to ski area. Very friendly staff. Good for larger groups and small kids too. But there were older couples as well. We will likely stay there again.

10/10 Excellent

Simon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa & wellness facilities were excellent. Would not hesitate in returning to this hotel. Only negative point would be duvet very thin, I like thick weighted duvets when I sleep.
Stayed 5 nights in Feb 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Great place.
Stayed 8 nights in Feb 2024

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent.lovely room, fantastic spa, great Matterhorn view from balcony. Service and food good.
Stayed 7 nights in Jan 2024