Hotels with Pool & Resorts in Utica from NZ$185

"My daughter graduated from Utica University. It was great for a quick trip."

"First time at Turning Stone and will definitely be back. Free valet parking, great shopping and plenty of games to play. Food was delicious. Staff was wonderful, very helpful. "

"Hotel felt old and outdated. Didn’t feel welcoming. We had called before we made the reservation to ensure that they had an airport shuttle, and the gentleman told us the hours and said no problem. Upon arrival, the agent was very irritated that we hadn’t made arrangements ahead of time. Would not stay here again."

"Ample parking. Staff was friendly."

"The front desk person was great! We had to request a new room because the toilet in our room had dry urine drops and pubic hair it. Very gross. We were moved to a different room which was better. We can see that improvements are taking place. Parking was great."

"Building is clean, housekeeping staff eey nice. Front desk, was raining while on the phone with manager as I checked in. Trainees should have direct support. The grounds around the parking lot and outdoor space scattered with garbage, butts and trash... "

"Room smelled - bed base broken and bed slanted. TV did not work, no light bulb in desk lamp. Desk chair arms broken, upholstered chair not in good shape. One thread bare washcloth for 2 people - one bath soap sliver provided - no way would it take care of a quick lather. I would not refer anyone to this establishment. The entry door also was damaged. Had it not been for graduation at Syracuse University I would have attempted to find another place to stay but had appointments to keep. Extremely disappointed and upset "

"Overall it was a nice stay. It's an older building so some things were to be expected. The tub wasn't draining but maintenance took care of it right away. The room was clean but the desk and chair needed to be wiped down. The heat knocked a little but it was nice and warm. The staff was friendly and accommodating and we were able to bring our dog along, so that was a big plus. "

"Average hotel, it was clean and front desk people were amazing. Centrally located. Downfall which is why it’s a 1 star, went to work- came back and housekeeping cleaned my room and threw everything out clothes, medications, cosmetics ALL of my personal belongings. House keeping admitted to them they did throw half of it out but not the rest. Hotel manager said they would view the footage and call me with resolution, no phone call at all. I was giving them a chance before I did a review. No refund or anything. Our company uses this hotel a lot for business and will no longer due to these issues"