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Reviews of Homewood Suites by Hilton Largo/Washington, D.C.

3 out of 5
Homewood Suites by Hilton Largo/Washington, D.C.
9103 Basil Court, Upper Marlboro, MD

Reviews

8.6

Excellent

Rating 10 - Excellent. 152 out of 256 reviews" "
Rating 8 - Good. 55 out of 256 reviews" "
Rating 6 - Okay. 20 out of 256 reviews" "
Rating 4 - Poor. 15 out of 256 reviews" "
Rating 2 - Terrible. 14 out of 256 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Amy, Denton

Liked: Cleanliness, property conditions & facilities
Apparently, the Manager knows that we are given to have the room right above the boiler so it was so loud and even the floor was shaking, And vibrating. The solution initially give us was no other room available for the Accessible bathroom and shower, But eventually, they agreed on moving us to the lower floor. I was told the staffing wasn’t able to keep up cleaning the room and switching out the towels. You really have to ask and sometimes how to go and get the towel yourself downstairs, which is insane
Stayed 10 nights in Mar 2024

10/10 Excellent

Shirkira

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how they have parking lot security at night.
Stayed 3 nights in Apr 2024

4/10 Poor

L

Liked: Staff & service
Disliked: Cleanliness, amenities
Sheets had stains and the tv did not work only stayed one night luckily. Too expensive for those inconveniences.
Stayed 1 night in Apr 2024

10/10 Excellent

Morrison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Amma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

6/10 Okay

Josely

Ask for paper toilet for almost 2 days
Stayed 5 nights in Mar 2024

10/10 Excellent

Veronica

Stayed 2 nights in Mar 2024

6/10 Okay

Maranatha Home

Business traveller
Liked: Cleanliness
Nothing much to say
Stayed 2 nights in Feb 2024

6/10 Okay

Jo-Anne

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
This hotel is decent - the staff is friendly - one big downside is that it smells like pot everywhere, all the time - in the lobby, hallway, elevator even the rooms!

6/10 Okay

Jessica

Travelled with partner
Disliked: Cleanliness, amenities
Our room wasn’t ready when we got there and I was told I would get a keyless card, which I never received. The room had a huge water spot under one of the end tables and there was an overwhelming smell of marijuana outside of our room and the hallway, which made me physically ill. The breakfast was mediocre with very few selections and very bland.
Stayed 1 night in Jan 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! We stayed for the Washington/Dallas game, got there super late due to weather and the gentleman at the front desk was extremely patient and helpful with us getting there so late. Parking was tight but was expected being there’s 3 hotels booked during a game weekend. Easy check in/out. Room was very clean. Breakfast was good, basic hotel breakfast. I was a little bummed they don’t refill the waffle mix with still 2 left for breakfast but that’s just a personal inconvenience lol. Used their fitness center, it was very clean and I love that that had a peloton! I would recommend and definitely stay here again!

10/10 Excellent

Bobby-Suyapa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Susan, Roanoke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Room and hotel itself were clean and the staff was very friendly. There was a really long wait to check in however it was understandable with a football game the next day.
Stayed 2 nights in Dec 2023

10/10 Excellent

Daphne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Tierra

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
My room did not have any wifi and we had a microwave that didn’t work.
Stayed 1 night in Dec 2023
Response from Dewight on 2 Jan 2024
Thank you for the feedback on your stay. I am sorry that you had those issues during your stay with us. We have had a thorough walkthrough of the room since and have been able to resolve these issues. Thank you again for bringing it to our attention.

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly and welcoming! Definitely appreciated that the most and also it was very clean!
Stayed 2 nights in Dec 2023

10/10 Excellent

Ashley

Stayed 1 night in Dec 2023

10/10 Excellent

Leofric William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

LISA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ejoyed our stay, would stay again
Enjoyed our stay, my only issue was, could have made attention to detail in the bathroom and kitchenette cleanliness.
Stayed 1 night in Dec 2023

4/10 Poor

Chandra

Travelled with family
Disliked: Amenities, property conditions & facilities
I was excited to try this property as we were going to a Commanders game and the facility is one mile away, however I will not choose to stay here again. In our room we had a toilet that ran every 15-20 seconds ALL night and then the next morning our showers were with COLD water as it seems the hot water had run out. Unacceptable!!
Stayed 1 night in Dec 2023

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
I like that the room was roomy, nice dining, living room area with kitchen and the bedroom and bathroom were spacious for our girls trip!!! I’d stay there again
Stayed 7 nights in Nov 2023

10/10 Excellent

Lorna, Chester

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Robert

Liked: Cleanliness
Stayed 1 night in Nov 2023

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friends were at close by hotel's
Stayed 1 night in Oct 2023

10/10 Excellent

Darryl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and hotel was clean.
Stayed 1 night in Oct 2023

8/10 Good

Melissa

Liked: Cleanliness
Stayed 1 night in Oct 2023

10/10 Excellent

Cynthia, Richmond

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great to the check in and adding an additional stay
Stayed 1 night in Oct 2023

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Oct 2023

10/10 Excellent

lorraine

Liked: Cleanliness
Stayed 1 night in Oct 2023

8/10 Good

James, Mount Brydges

Travelled with partner
Liked: Staff & service, property conditions & facilities
Really no problem with the stay, food was good, staff good, little noisy being next to an interstate, parking bit of an issue on game day, scheduled to stay four days left after 3 due to weather, only real area of concern was the linen and towels etc, told make of room was only completed after fourth day, not sure if this is industry standard but totally unacceptable, paying over $200 per night we expected clean towels everyday. Yes we reuse towels at home, but it is our choice and no fees involved.
Stayed 4 nights in Sep 2023

10/10 Excellent

Robin

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was very comfortable and clean and the staff was incredibly friendly
Stayed 2 nights in Sep 2023

8/10 Good

Chantel

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Everything was great they even let me checkin a few minutes early. The only problem I have is asked for my room To be cleaned the garage to be changed and clean towels and washcloths and I need a new sheet because chocolate was on my sheets but otherwise great service
Stayed 2 nights in Sep 2023

6/10 Okay

Willie

Liked: Staff & service
Stayed 1 night in Aug 2023

10/10 Excellent

Erikka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for the weekend for the Beyoncé concert two nights in a row. The staff was so nice! I wish I got the Ames of the two ladies who checked me in & out because there were cherry helpful & pleasant. I enjoyed my stay very much!
Stayed 2 nights in Aug 2023

10/10 Excellent

Alisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very busy weekend but the staff was very friendly and helpful.
Stayed 1 night in Aug 2023

4/10 Poor

Bridget

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Strong odor of dog and cat
Stayed 1 night in Aug 2023

8/10 Good

Kimberly

Stayed 9 nights in Jul 2023

8/10 Good

Andrew

Stayed 1 night in Jul 2023

10/10 Excellent

Gregory Garcia

Travelled with partner
The staff were very accommodating and the hotel was clean.
Stayed 4 nights in Jun 2023

8/10 Good

Saskia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023

6/10 Okay

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Lisa

The staff was very professional and courteous! The room was immaculate and well stocked.
Stayed 1 night in Jun 2023

10/10 Excellent

CLARENCE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

SOLOMON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Tosha

Liked: Cleanliness, staff & service, property conditions & facilities
Professional Staff
Stayed 3 nights in Apr 2023

10/10 Excellent

Tiara

Business traveller
Liked: Cleanliness, staff & service, amenities
Everything was cool
Stayed 1 night in Apr 2023