Upper Manhattan Holidays from NZ$4,389

This is my third stay at this hotel. And while here, I scheduled another visit at Christmas time because New York is beautiful in holiday season. Every Hotel employee you come in contact with is so helpful and kind. The rooms are spotless. They are comfortable. Breakfast buffet is fantastic but honestly is on the pricey side. Of course it’s within close walking distance to many restaurants, but there is also a little café, grab and go restaurant right in the lobby of the hotel. I’ve purchased a number of different foods, snacks, and they’ve been excellent. You can’t go wrong choosing this hotel for your stay.

The staff had great attitudes and were welcoming and informative.

I will start with the pros of booking at this hotel. Ambience was amazing when you walk into the hotel. The aromatics are sensual and creates a relaxing feeling. The location is nothing more short of great. The subway, Central Park and all stores are within walking distance. I suggest you take the walk. If you choose to stay here try Jams restaurant 5 stars. Now the cons… at the front desk I asked about the EV chargers to which I was told to refer my questions to valet. Ok valet informed me that the EV Chargers has been out of order for some time. Disappointing because as I expected a way to charge. Ok whatever. Now the room…it is like the size of a dorm room. The view that is pictured is a facade. My room was on the 4th floor and the view was the HVAC system for the next building with debris. On Saturday the room was FREEZING and guess what the a/c thermostat read “offline”. This was definitely not what I expected for the price I paid.

Amazing hotel, staff make the whole experience, bar is great. Reception and concierge team are excellent, in particular Lauren who made check in a breeze. Gym and pool are excellent for a New York hotel.