Luxury Hotels & Resorts in Upper Grand Lagoon from NZ$124

"The hotel did not match the photos viewed . Our room upon check in was dirty , bathtub not cleaned toilet clogged the whole time we stayed 6 days . We went to the desk and complained house keeping just have us new sheets and we changed them ourselves , sand all over the floor when entering for the first time . Horrible experience even for the price ! "

"Amazing "

"We had a great beach view from the balcony. Great sunsets and even saw a couple of dolphins. Check in staff was very friendly and so was security and people cleaning the grounds. We ate at Under the Boardwalk. Oyster po boy was excellent and so was bartender. Only drawback was that we have an old pug that is unable to do steps and cannot walk very far so it was hard for us as we had to carry him since we were far from elevator. Was hoping to use our wagon to take him downstairs but there were stairs to get to elevator. All in all hotel was good for the price. Hoping we get the $25 back since there was no damage by dog. Thought $113 was a little steep for dog for 4 nights."

"Yes"

"The balcony with the beach front was the highlight of our stay. The room was clean except for the floor. It turned the bottom of our socks black. All the patio. furnature was Adirondack style, which is uncomfortable for me but would be ok if you like that kind of thing. We were given one set of towels for us each which didn't last all four days. No one ever checked on us or cleaned the room. Needs remodeling"

"The elevator was down and I’m disabled with multiple sclerosis. I had to take the stairs which is very difficult and painful for me to do. I had even requested an accessible room on the first floor and was told they were all taken. "