Hotels with Pool & Resorts in Upper Grand Lagoon from NZ$101

"Hot tub water was cold, surprise deposit at check in. Elevator did not work entire stay, I was on the 3rd floor !!!"

"Very clean good conditions "

"Staff wasn't very friendly was told by 2 people they would call when room was ready so could check in early and didnt! Location of the room wasn't the best ,beds were hard overall was decent I wouldn't want to stay there again unless super cheap snd quick stay"

"I really appreciated the service at the front desk. The rooms offered ocean views—though without private balconies—and direct access to the sea is always a plus; the location was also excellent, bar with happy hour. What I didn't like was that the water in the shower would pool up, there were no hooks for hanging clothes, and the TV was about the size of a laptop. The rooms could use an update."

"Yes all good"

"Amazing beach views but thats all the room had damage all over and everything was outdated. The sheets were dingy no hot water for showers and no supplies in the room to cook. Enjoyed the easy beach access. But very disappointed in our stay. The staff said they would send someone each time but Noone ever showed after we called 4 times and went to the office twice.. I feel like I wasted my money. Too expensive for poor service. I will never stay here again..."

"This hotel is very hard to beat for the price - excellent value. The beach & pool views are superb."

"I had a mixed experience staying at SeaHaven Beach Hotel. The standout highlight was definitely the staff—they were incredibly kind, welcoming, and genuinely made an effort to ensure a pleasant stay. Customer service like that goes a long way and didn’t go unnoticed. The location is hard to beat. It’s perfectly situated right on the beach, and the views are absolutely stunning. Waking up to the ocean and being steps away from the sand is a huge plus and really elevates the overall experience. That said, the hotel itself is clearly showing its age. While there have been attempts at repairs, many areas feel outdated and not well-maintained. It seems like more patchwork fixes than true upkeep, and the property would really benefit from a full renovation. The worn appearance and aging infrastructure take away from what could otherwise be an exceptional stay. Overall, this hotel has great potential thanks to its amazing staff and unbeatable location, but it needs significant updating and remodeling to truly match those strengths. Also, this is not on the hotel at all, but the constant smell of marijuana coming from my next door room was obnoxious and bothered my entire family."

"It was very nice and clean"