Upper East Highland Lake Tours and Activities

The location was amazing. Great views of Manhattan but a sense of normality from the madness. Easy trip into Manhattan everyday via the Path train. The Hotel was in a great area, loads of coffee shops and places to eat. Had the most amazing rooftop bar / restaurant too. Really disappointed that we were not able to use the rooftop on our last night, due to a wedding being booked. Shame this wasn’t mentioned when we booked the trip as it must have been known? The Hotel is almost in need of a bit of a face lift in some areas. The blind in our room was frayed at the edges, some bathroom units were damaged and a broken fitting on the shower controls. The iron and ironing board were pretty poor, the ironing board was so flimsy it fell over when you applied any pressure. From the lift to our room the carpet had a few stains. None of the above ruined the trip by any means, just needs a bit of attention as the trip wasn’t cheap. Staff were amazing in all areas, the breakfast did the job. Would have no problem staying here again, pretty minor issues mentioned but would be perfect if these were addressed.