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"Great communication for arrival, as it was after reception has closed simple entry to the room. Clean and comfortable stay. "

"Clean room, auto check in worked. "

"Good hotel , excellent team and restaurant . Rooms v clean just a tad dated but good value for money . "

"Very clean, quiet, easy parking, warm hospitality "

"Staff very helpful and friendly. Check in a bit of a challenge due to closing time diring the day. Rooms clean. Right by the train station which is very convient."

"This was my 2nd stay, 10 years apart. Still a beautiful hotel in a great location. Comfortable room and bed. Very friendly staff. I definitely recommend this place. "

"Lovely and relaxing stay, really well equipped for large groups to get away. Nothing fussy so an ideal choice for a large group with children - plenty of bits to explore and space to run around. Christian was really helpful and quick to respond to any questions, including introduction to chef Alain. Rafting near Foix recommended and a trip to Mirepoix market and the Carcassonne light show. "

"The room was fairly basic but clean. Dogs are allowed which was why we booked. The restaurant was ok and staff were pleasant "

"They charged me £35, but when I arrived at the hotel, it was completely closed. The gates were shut, all the doors were locked, and there was no sign of life — no staff, no guests, nothing. I tried to contact the hotel directly but received no helpful response. I then reached out to Expedia customer service, but they refused to issue a refund. It was clearly a scam — no one was there, and it appears they’re just taking money from people. This is unacceptable and very poor service. I strongly advise others not to trust them."