Université Hotels, Caen

"Staff was nice . The room had an odor. The blow dryer was very weak with little heat seemed like it was running on batteries. The only items provided is soap tissues and thin towels. We tried to get our room cleaned the first day but by 5pm we gave up . This room needs blackout curtains the light came through. We could hear the TV and people talking in the rooms next to us so rooms are not sound proof.The breakfast was mostly sweets and scrambled eggs. The location was great. Thankfully we were able to open the door to our room we seen several people having great difficulties using the key struggling to open their door. Our shower handle was loose kept aiming the water out of the shower our floor kept getting wet. Overall I don't think I would stay here again cause the odor of the room was nausaing."

"The staff was friendly and very helpful with our questions as we know very little french. The shuttle driver from Bayeux to Mt St Michel was exceptional. I believe his name is Yon? (unsure of spelling but this is how I pronounced it) He was friendly, professional, kind and very informative. Very please with my visit!!"

"Reztaurant options limited, limited English speaking staff"

"The stairs were tight to get luggage up or down. The breakfast was adequate. The bathroom was tight with very storage space. "

"Lovely hotel."

"I really don’t want to be negative about my stay at your hotel. Lovely location, nice well looked after buildings and brilliant for a 10 minute drive to the ferry at Ouistreham in the morning. But please get some staff! The service in the restaurant wasn’t brilliant and a few orders were forgotten, my main meal was ok, but arrived lukewarm warm, as if it had been prepared a while before it was delivered. Having just one member of staff, or might have been the owner, I don’t know, booking people in, sorting out payment, showing them to their rooms, serving coffee clearing glasses from the bar and garden, taking food orders, serving drinks and food all at the same time, on their own is the problem I think. Not the staff member. You know how many people will be staying with you, and when they are coming and who they are, so please invest in appropriate amount of staff to aid your customers experience. I would happily stay there again. Please take this review as constructive and not destructive, as it is a lovely hotel, and I did overal enjoy my visit their."

"Budget friendly and very clean. Helpful staff."

"One word: Perfect! Congrats to all the team members!"

"Great stay. Classy, Classic, Clean."