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"Disappointing stay. Seems there are no staff anywhere. Poor service at restaurants, went to the spa to book and was empty, went to gift shop says it's open but no staff, same with bars. Food was average quality for a high price. Most expensive stay and food we've had in Bali with the lowest quality. Much nicer hotels in the area with staff that are ready to assist"

"Hotel was beautiful, the gardens, the staff and the room all amazing. Rooms are super spacious and luxurious. Staff beautiful and friendly. Food from the hotel restaurants was also as high quality as everything else. Overall one of my favourite hotels I have stayed at "

"Tanah Gajah was by far the most relaxing vacation my wife and I have ever had. From our villa with infiti pool looking on to the rice paddies to the private walled accomodation, the extensive beautifully designed gardens, wonderful food by chef Dean, everything superb! Staff couldn’t do enough and everyone, from ground staff to housekeeping to management should be proud of your customer services, a truly fantastic experience, my wife and I can’t wait to come back."

"The stay at Maya was nice and the area was beautiful. The Villas are very peaceful as well as the whole property. There is a nice calm feeling at this resort as it feels secluded even though it is very close to the downtown Ubud area. The live performances at dinner were a fun addition; if that be the traditional dancing at the main restaurant or the band doing cover songs at the bar. We are giving Maya 4 stars rather than 5 because a lot of the amenities stopped between 5 and 7 which created multiple inconvenient experiences on trip. For example, the tram is a great amenity that takes guests to downtown Ubud but it only runs from 9am to 5pm. This is such an early time to be shutting down this amenity. In addition the pools and spa close at 7pm which seems very early. Regardless of the amenities, this was a very nice resort to have some calm and just be."

"This hotel is well designed like a museum with a lot of local features. It is old but still maintained well."

"The staff was amazing ! The rooms were soooo beautiful. I loved the natural aspect of my surroundings from the “nest” to the pools right off the balcony ! I felt like I was in a Balinese experience the whole time rather than a hotel or resort! Shout out to angga our butler as well as Suarni and Dwi the chef at the resort who showed us how to cook like a n Indonesian! I can’t wait to come back!"

"Clean tidy room friendly staff Great breakfast selection Circle K just up the road Convent for stop over after arrival venture out the next day "

"We had a wonderful 7-day stay at Alaya! The staff was amazing- always ready to help make our stay comfortable. Housekeeping was done twice a day. Breakfast was excellent and included both a buffet and a menu to order from. They customized many options for us to vegetarian versions. The hotel also arranged day trips for us with a personal driver for sightseeing. Yoga Barn was nextdoor so it was an easy walk back after an evening class. There were many restaurants for dinner options within walking distance. I would highly recommend Alaya to anyone visiting Ubud."

"This 48 room hotel is amazing and a hidden gem in Ubud. Close to everything and on a quiet street, the staff is so helpful and they offer a unique experience. Many included programs to learn and experience Balinese culture. A pristine infinity pool I could swim laps in as others also enjoyed the pool. Plus breakfast, included and top notch. Fresh everything, so many choices and the most amazing surroundings to enjoy the food peacefully. "