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"Had a nice stay..."

"Everything there really stood out. Staff were professional. The rooms, amenities and the environment were excellent and pleasing ."

"I paid for breakfast for 2 via hotels.com but only one was giving by protea because of hotels.com notification on booked service to protea allegedly. Sort out the mess"

"Always a pleasure to be back to this place. Enjoyed every bit of my time here and this is why I keep coming back."

"You guys need to be a bit professional in handling customers "

"Terrible Experience – Avoid This Hotel I had an awful stay at this hotel. When I arrived, they claimed they couldn’t find my Hotels.com reservation and forced me to pay again at a higher rate — even though they clearly advertise on booking sites. My room door didn’t close properly, there was no running water for hours, and repeated calls for help were ignored. I finally received a bucket of water long after I was late for my appointment. Later that day, the water was still off, and staff refused to provide an extra towel. Only one device could connect to the Wi-Fi, which is ridiculous for a paid stay. Breakfast was delayed for over an hour, and staff were rude and unhelpful. When checking out, they even tried to give me the wrong receipt. The manager was unprofessional and showed zero customer service. For the price they charge, this hotel is unacceptable. Stay away — there are far better options nearby. I wouldn’t return even if it were free."

"Good customer service "

"⭐️⭐️⭐️⭐️⭐️ We spent our honeymoon at Immaculate Royal International Hotel, and it was truly unforgettable! 💕 The staff went above and beyond to make our stay special — warm smiles, beautiful room, and excellent service. Everything was clean, peaceful, and romantic. Perfect place for couples looking for comfort and class. Highly recommend! 🌸✨"

" Staff are great "