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City Lodge Hotel Umhlanga Ridge

3.0 star property
Hotel with free parking, steps from Gateway Theatre of Shopping

Choose dates to view prices

City Lodge Hotel Umhlanga Ridge is near Umhlanga Hospital and KwaZulu-Natal Sharks Board. Guests can lounge by the outdoor pool, relax in the garden or bar, and enjoy in-room WiFi. The property also features an on-site coffee shop/cafe and gym.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Pool
  • 24/7 front desk
  • Housekeeping
The current price is NZ$203
includes taxes & fees
7 Dec - 8 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Double Room, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Double Room, Non Smoking

Highlights

Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Separate bath and shower
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Double Room, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Separate bath and shower
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Double Room, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Separate bath and shower
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Double Room, Non Smoking

Highlights

Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Separate bath and shower
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Non Smoking

Double Room, Non Smoking

Double Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Separate bath and shower
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Non Smoking

Double Room, Non Smoking

Double Room, Non Smoking

Highlights

Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Separate bath and shower
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Twin Room, Non Smoking

Highlights

Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Separate bath and shower
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Twin Room, Non Smoking

Highlights

Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Separate bath and shower
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 2 Twin Beds
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About the area

Map
2 Palm Boulevard, Umhlanga, KwaZulu-Natal, 4320

What's nearby

  • Gateway Theatre of Shopping - 2 min walk - 0.2 km
  • Umhlanga Hospital - 3 min walk - 0.3 km
  • Umhlanga Rocks Beach - 2 min drive - 1.9 km
  • Umhlanga Lighthouse - 2 min drive - 2.2 km
  • Umhlanga Lagoon Nature Trail - 3 min drive - 2.9 km

Getting around

  • Durban (DUR-King Shaka Intl.) - 20 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Nespresso Gateway - ‬13 min walk
  • ‪Piatto - ‬2 min walk
  • ‪Pak Kai - ‬4 min walk
  • ‪Pizza Boyz - ‬3 min walk

About this property

City Lodge Hotel Umhlanga Ridge

Hotel near Gateway Theatre of Shopping
Located close to Umhlanga Hospital and KwaZulu-Natal Sharks Board, City Lodge Hotel Umhlanga Ridge provides a coffee shop/cafe, a garden and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also enjoy perks such as:
  • An outdoor pool, along with sunloungers
  • Free self-parking and extended parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and smoke-free property
  • A lift, a front desk safe and a 24-hour front desk
Room features
All 168 rooms feature comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to perks such as free WiFi and air conditioning.
Other amenities include:
  • Bathrooms with separate baths/showers and free toiletries
  • LED TVs with premium channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Similar properties

Outdoor pool

Radisson Blu Hotel, Durban Umhlanga

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 168 reviews
The price is NZ$224
includes taxes & fees
16 Nov - 17 Nov
Radisson Blu Hotel, Durban Umhlanga

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: ZAR 235 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Sundowner Bar

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Built in 2003
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately ZAR 235 per person
  • Airport shuttle fee: ZAR 260 per room (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

City Lodge Ridge
City Lodge Ridge Hotel
City Lodge Ridge Hotel Umhlanga
City Lodge Umhlanga
City Lodge Hotel Umhlanga Ridge Mount Edgecombe
Umhlanga City Lodge
Umhlanga Ridge City Lodge
City Lodge Hotel Umhlanga Ridge
City Lodge Hotel Ridge
City Lodge Umhlanga Ridge Hotel Umhlanga Rocks
City Hotel Umhlanga Rocks
City Lodge Umhlanga Ridge Mount Edgecombe
City Umhlanga Ridge Umhlanga
City Lodge Hotel Umhlanga Ridge Hotel
City Lodge Hotel Umhlanga Ridge Umhlanga
City Lodge Hotel Umhlanga Ridge Hotel Umhlanga

Frequently asked questions

Does City Lodge Hotel Umhlanga Ridge have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at City Lodge Hotel Umhlanga Ridge?

As of 7 Nov 2025, prices found for a 1-night stay for 2 adults at City Lodge Hotel Umhlanga Ridge on 7 Dec 2025 start from NZ$202.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is City Lodge Hotel Umhlanga Ridge pet-friendly?

No, pets are not allowed at this property.

How much is parking at City Lodge Hotel Umhlanga Ridge?

Self-parking and extended parking are free at this property.

What time is check-in at City Lodge Hotel Umhlanga Ridge?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at City Lodge Hotel Umhlanga Ridge?

Checkout is at 11 AM.

Does City Lodge Hotel Umhlanga Ridge provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 260 per room applies.

Where is City Lodge Hotel Umhlanga Ridge located?

Situated near the airport, this hotel is within a 5-minute walk of Gateway Theatre of Shopping and Umhlanga Hospital. KwaZulu-Natal Sharks Board and Umhlanga Lighthouse are also within 2 mi (3 km).

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City Lodge Hotel Umhlanga Ridge Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 127 out of 256 reviews
Rating 8 - Good. 98 out of 256 reviews
Rating 6 - Okay. 18 out of 256 reviews
Rating 4 - Poor. 8 out of 256 reviews
Rating 2 - Terrible. 5 out of 256 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Simanga

Liked: Cleanliness, staff & service, property conditions & facilities
Great place ever
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

CityLodge

Always a great stay at CityLodge
Stayed 1 night in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

The Hotel is right opposite the Gateway Theatre of shopping mall which is amazing. Everything you need in shops, restaurants and bars. Hotel is a little dated, but going through a refurbishment at the moment. The rooms are big and clean and have everything you need for a fab stay.
Stayed 1 night in Jun 2024

8/10 Good

Florence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was amazing and has perfect location. The staff ( Enhle and Luyanda) were amazing and helpful in changing our room and making our stay enjoyable.
Stayed 3 nights in Jun 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping and parks
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was excellent and the staff where very helpful, friendly and polite at all times. ,
Stayed 1 night in May 2024

4/10 Poor

Shelley

Noisy
Stayed 1 night in Jan 2024

10/10 Excellent

Phumelelani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City Lodge umhlanga

Our stay was excellent, the hotel location was great, friendly staff. The room was clean they even allowed us to change rooms to a more spacious room with great view
Stayed 3 nights in Dec 2023

8/10 Good

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness
Stayed 2 nights in Jul 2023

10/10 Excellent

MR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean with friendly staff
Stayed 2 nights in Apr 2023

10/10 Excellent

govindram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, great value for money.

6/10 Okay

Adilson

Liked: Cleanliness

Otima localizacao

Otima localização. Mobilia um pouco desgastada. Check in lento e confuso.
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 3 nights in Jun 2022

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
This is my first time ever lodging at City Lodge and I am very impressed. Although not like a 5-star hotel, their service is beyond 5-star. It is sterling. I will lodge here again and again!
Stayed 4 nights in May 2022

10/10 Excellent

Hussein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Across from Gateway! location, locaton, ...

Hotel room was very comfortable and in excellent condition. Bedding, bathroom, furniture were all great. Wifi was ok but not capable of video. TV channels were limited. Very quiet on top floor room, as I was on the back and not facing Gateway. Location was fantastic - I walked across the road to Starbucks for breakfast rather than eat at the hotel. Parking is not marked and I could not find it before checking in. Staff were always helpful, but reception needs some work compared to other City Lodges I have stayed at. I stayed here because the price was good and it was not possible to get any closer to Gateway, while still being close to the rest of Umhlanga.
Stayed 2 nights in May 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay

Good Stay
Stayed 4 nights in Dec 2021

2/10 Terrible

Dinesha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please note this hotel was already fully booked before booking was done on Hotels .com
Stayed 1 night in Nov 2021

8/10 Good

JC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A bit disappointed this time round

We have always stayed at this property in the past as they have friendly staff, comfortable clean rooms/bathroom and a great new Cafe. However on Saturday evening at 1 am the people next door started making a noise with loud music and loud conversation/laughter. When we asked them to tone it down they just carried on. We then asked the hotel for assistance and the security guard went to speak to them. They proceeded to threaten him whereafter we requested to be moved (in the middle of the night) to another room. The hotel granted this but I feel we should not have been inconvenienced, the hotel should have moved them/ thrown them out or alternatively called the police (as the guard was threatened). Hotel guests should not have to figure out how to get a good night's sleep, the hotel should ensure this, afterall we paid to stay there. My concern is this, should there not be a night /senior manager on duty at night for situations like these? The poor receptionist and security guard were no match for these selfish people. Other than that, a nice clean hotel.
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City Lodge Hotel Umhlanga Ridge

The staff are so helpful and friendly - well done to all of them. The location as also an attraction for me as I park my car in the hotel on-site parking and walk across to Gateway.
Stayed 1 night in Oct 2021

10/10 Excellent

Zinhle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Apr 2021

4/10 Poor

Verified traveller

Disliked: Staff & service

Horrendous check-in process

45 minutes to check-in!!! The lady at the front desk was completely untrained and slow. We needed to check in quickly to get some rest to continue our journey in the morning. The check in was very unpleasant and we will NOT support this establishment again.
Stayed 1 night in Apr 2021

8/10 Good

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was clean and staff were friendly and helpful. Quite and very convenient
Stayed 3 nights in Mar 2021

10/10 Excellent

Khanyisani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent for me
Stayed 1 night in Feb 2021

8/10 Good

Muhammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel , good location , could do with carpet upgrade to give the hotel a more modern look , gym needs more ventilation but good that they have one
Stayed 4 nights in Feb 2021

10/10 Excellent

Moganathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for those who love to eat out

Clean neat and spacious.great location for those who love to eat out with popular restaurants and shopping mall all around. Safe to walk around.
From my balcony
Stayed 4 nights in Feb 2021