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Reviews of Palata Venezia

4 out of 5
Palata Venezia
Old town nn, Ulcinj, Montenegro

Reviews

8.6

Excellent

Rating 10 - Excellent. 15 out of 25 reviews" "
Rating 8 - Good. 6 out of 25 reviews" "
Rating 6 - Okay. 1 out of 25 reviews" "
Rating 4 - Poor. 1 out of 25 reviews" "
Rating 2 - Terrible. 2 out of 25 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Arjan

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Terrible experience i pay for ocean front view and they give me something else ,also they destroyed my clocth while doing our laundry.
Stayed 7 nights in Jul 2023
Response from Hotel Palata Venezia on 1 Aug 2023
Dear Sir, We are very sorry because You are not satisfied. As You know, You haven't booked unit with ocean view but "Superior Suite, 2 Bedrooms, Balcony, Partial Sea View". In moment when You made a reservation You had an opportunity to book "Deluxe Suite, 2 Bedrooms, Terrace, Sea View, 2 bedrooms" but You haven't choose that option. In case if You decide to come again in Ulcinj, You can contact us directly and we can offer You this with direct sea view for discounted price if it would be available for period You will search about. The kindest regards

4/10 Poor

Verified traveller

Liked: Staff & service, property conditions & facilities
Loud club music all night
The location is certainly intriguing (specific to being in the fortress area), however the hotel is situated directly above a strip of nightclubs— it’s EXTREMELY loud until about 1 or 2 am. Might as well have been clubbing ourselves. Even with the ac on, ear plugs, and white noise playing from our phones, couldn’t drown out the music enough to sleep. I wish we had been aware of this aspect prior to booking.
Stayed 1 night in Jul 2023

8/10 Good

David

Stayed 2 nights in Jun 2023

10/10 Excellent

Colin, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in old town. Restaurant patio outside is amazing. I would say a top choice in the old town. Thank you!
Stayed 1 night in Apr 2023
Response from Dzenita Bakic on 22 Apr 2023
Dear Sir, Thank You so much!We hope to see You again in our hotel. YOU ARE ALWAYS WELCOME!The kindets regards, Hotel Palata Venezia

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Great location. Fabulous view. Incredible staff. I very much look forward to staying here again. I highly recommend this hotel.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place, great view, wonderful views. Only poor breakfast :(
Stayed 2 nights in Aug 2020
Response from Dzenita Bakic on 19 Aug 2020
Dear Sir, Thank You for Your visit and your stay. We really hope to see You again in our hotel. We are always at your disposal. In accordance with regulations of National Coordinating Body for public health, to all hotels in Montenegro is forbidden to organize buffet tables for meals because of COVID 19. For this reason our waiter took from You personal order for breakfast. We really want to believe that situation with COVID 19 will finish as soon as possible and that again we can offer to all guests meals as buffet. Thank you for the understanding. The kindest regards,

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most amazing location with a sensational sea and town view. Staff is so responsive and attentive.
Stayed 1 night in Apr 2019
Response from Dzenita Bakic on 15 May 2019
Thank You! We really appreciate Your opinion!

10/10 Excellent

Prijinth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot in Ulcinj
Great Spot in the heart of the old town. We were also lucky to score an upgrade which made it awesome. Since it was low season, there wasn't a lot happening, but a great hotel.
Stayed 2 nights in Apr 2019
Response from Dzenita Bakic on 23 Apr 2019
Dear Sir, Thank You so much for Your stay. You are welcome in our hotel. Please, forward our best wishes to Your lovely family!

8/10 Good

Mr mark

Great place
Lovely place but lots of steps.
Stayed 2 nights in Sep 2018
Response from Mrs Dzenita Bakic on 9 Nov 2018
Dear Sir, Thank You. We hope to see You again. We will do our best to make You satisfied. In case if You decide to come again, You can contact us via Customer service of Expedia and we can organize transportation with electric car from the public parking to the hotel - all in manner we can keep You satisfied.

2/10 Terrible

Donald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn't realize the hotel was in an area that is pedestrian only after 8pm. I arrived later and had to book a different hotel. The Hotel Mediterranean. And they had free parking.
Stayed 1 night in Jun 2018

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view
Fabulous location overlooking the town and bay of Ulcinj. The staff were welcoming, the bar had an excellent wine selection and there are a few other choices for food and drink atop the hill. I recommend parking on the north side of the hotel to avoid climbing the steps, especially if you have large luggage. Overall, an excellent hotel with very nice accommodations.
Stayed 1 night in Apr 2018

10/10 Excellent

Ellie V., NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in Romantic. Historic location.
Wonderful location overlooking the sea in the historic old town. Lovely staff, beautiful rooms and great breakfast. A terrific experience!
Response from Mrs Dzenita Bakic on 4 Aug 2017
Thank You so much! We really appreciate! The kindest regards

10/10 Excellent

jeff, new jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No so close to beach, mant steps, Magnificant view
Beautiful place, large rooms very clean great staff .

6/10 Okay

jean marc louis marie

Travelled with partner
Disliked: Staff & service
Accès très difficile (très peu ou pas de stationnement a proximité de la vielle ville) . Petit déjeuner banal, ingrédients de faible qualité et très peu cuisiné. Le personnel et le manager paraisse en permanence sous pression et stressés. Ce ne sont pas les meilleurs méthodes managériales qui puissent favoriser le climat de sérénité demande par des clients en vacances. Personnels heureux, clients contents...
Stayed 7 nights in Jul 2023

10/10 Excellent

Delphine

Liked: Cleanliness, staff & service, room comfort
Très bel hôtel magnifiquement situé dans la vieille ville d’Ulcinj. Personnel très sympathique. Bon petit déjeuner. Vue magnifique
Stayed 2 nights in Jul 2023

10/10 Excellent

Donjeta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super place🌟
Helt fantastisk!!! Skal ditt igjen so fort jeg har muligheten😍
Stayed 2 nights in Aug 2022

10/10 Excellent

daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best ever
fantastic place in the old city
Stayed 1 night in Aug 2020
Response from Dzenita Bakic on 19 Aug 2020
Dear Sir, Thank You for Your visit and for nice review. We hope to see You again! Hotel Palata Venezia welcomes You! The kindest regards from all staff.

8/10 Good

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Dzenita Bakic on 16 Oct 2019
Dear Madam, Thank You for being our guests. Hope to see You again. Best wishes from hotel Palata Venezia

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Erittäin siisti hotelli upealla paikalla. Siisti, iso huone. Riittävän erillään keskustan hälystä. Koko lomaviikon oli yli + 30, mutta tuuli liikutti ilmaa sopivasti. Kattava aamupala ja erittäin ystävällinen henkilökunta. Lensimme Dubrovnikiin ja lentokenttäkuljetus järjestyi hotellille - vaikka matkaa ei ole kuin 150 km, aikaa menee kuitenkin n. neljä tuntia liikenteestä johtuen. Hotellin ympäristössä on paljon hyviä ravintoloita - hotellin oma mukaanlukien. Keskustan discoista kuuluu musiikki myöhään yöhön, joten herkkäunisille ei voi kuitenkaan suositella.
Stayed 7 nights in Jul 2019
Response from Dzenita Bakic / Sales Department on 27 Jul 2019
Dear Sir, Thank You for choosing our hotel for Your vacation. Hope to see You again. We are forwarding kindest regards from all staff,

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ulcinj erlebt man am Besten im Palata Venezia, einem Hotel der besonderen Art.
Stayed 1 night in Jun 2019
Response from Dzenita Bakic on 20 Jul 2019
Thank You! Hope to see You again! Hotel Palata Venezia welcomes You!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Dzenita Bakic on 11 Jul 2019
Thank You!

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique sur tous les plans
Sans conteste la meilleure place pour la vue, l'ambiance "fort moyenâgeux" rénové, repaire de pirates avec tout le confort ! Excellente cuisine et accueil avec Enisa et les serveurs maîtrisant en 5 et 7 langues... je conseille vivement. ;)
Stayed 1 night in May 2019
Response from Dzenita Bakic on 3 Jun 2019
Thank You so much! Hope that You will come again! Hotel Palata Venezia welcomes You!

8/10 Good

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities
Super für 2-3 Tage - Kondition erforderlich
Wunderschöne Aussicht auf Ulcinj von der Frühstücks- und Essensterrasse. Die gratis Liegestühle am Strand hatten wir nicht benutzt, denn ca. 10 km südlich Ulcinj bis zur Albanischen Grenze hat es wunderschöne Sandstrände. Tipp: Ada Bojana (Mietwagen empfehlenswert). Parkplatz gratis. WiFi ist langsam. Freundliches Personal. Das Hotel selbst ist nur zu Fuss über viele Treppen erreichbar. Entweder nur Handgepäck mitnehmen oder im Hotel für Gepäcktransport anrufen!
Stayed 2 nights in May 2018
Response from Mrs Dzenita Bakic on 24 Jun 2018
Dear Sir, Thank You for being our guest. Hope to see You again! We are at Your disposal. The kindest regards from all of us.

10/10 Excellent

Roar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecte service!
Het hotel ligt op een heuvel waardoor het laatste stukje te voet moet worden gegaan wat niet voor iedereen prettig is. Hiervoor krijg je een prachtig uitzicht terug. Het personeel is uitermate hulp bereid en heeft het verblijf zeer aangenaam gemaakt. Hartelijk dank hiervoor.