Couples treatment room(s), body treatments, hydrotherapy, aromatherapy
Check availability

Reviews of The Vines Resort & Spa

4.5 out of 5
The Vines Resort & Spa
Provincial Route 94, km 11, Tunuyan, Mendoza

Reviews

9.0

Wonderful

Rating 10 - Excellent. 14 out of 21 reviews" "
Rating 8 - Good. 3 out of 21 reviews" "
Rating 6 - Okay. 3 out of 21 reviews" "
Rating 4 - Poor. 1 out of 21 reviews" "
Rating 2 - Terrible. 0 out of 21 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jennie, Park Ridge

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Verified traveller

Travelled with family
Below average. will not return.
The property is definitely showing it’s age. We had multiple rooms and all of them just had a film of dirt on the floors, as though they hadn’t been mopped in months. The stone in the rooms were chipping all over the place. The AC units didn’t work in some of the rooms. We lost power in two of the rooms twice. Overall, it was very disappointing, especially given the extremely high price point. Last time we stayed at Casa de Uco and loved it. We were excited to try the Vines this time, but unfortunately we will be going right back to Casa de Uco next time. (Also, they charge everything in USD-converted at the official rate-so you don’t even get the benefit of the exchange rate. And if you ask to convert that rate to pesos, they do it at the unofficial rate, so there’s no way around getting screwed. That was extremely frustrating.)
Stayed 2 nights in Apr 2023

6/10 Okay

CHEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the view from room is spectacular and beautiful!!! I have to admit that it is really unbeatable. BUT.... 1.very inconvenient to drive, as the signboard is not clear, we lost our way to drive in and drive out. 2.restaurant very very upset, we chose to stay becoz of seven fires, but the food is not stunning at all, just very normal, not even nicer than the restaurant in Mendoza city, you can imagine how upset we were. the service staff in the restaurant is not observing, service level very low 4. swimming pool super dirty. I dunno why the pool is damn dirty that they dun want to clean it. at least get someone to check every few hours to clean the insects and leaves.

10/10 Excellent

ANITA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay and it was even better than before. Pictures cannot even begin to show how gorgeous this hotel and property are. The room is also extremely comfortable and the staff is always trying to please. We will definitely come again!
Stayed 2 nights in Feb 2022

8/10 Good

FEDERICO ERNESTO

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024

6/10 Okay

CLAUDIA

Liked: Room comfort
Disliked: Staff & service
Hotel the vines
O hotel é incrível: vista maravilhosa, quartos excelentes, área comum muito boa. Quanto ao serviço, apesar de toda boa vontade, os funcionários estão mal preparados para atender aos clientes, tanto quanto a pré chegada quanto as informações do tanto que tem para fazer ao redor do próprio complexo the vines. As senhoras Victoria e Veronica foram super simpaticas ao nos explicar que a equipe foi trocada há pouco tempo e estão em processo de mudanças, para melhor. A hidromassagem da área principal estava cheia de limo nas saídas de água e oxidada nos ralos. Falta um pouco mais de cuidado, em se tratando de um hotel 5 estrelas, membro da leading hotéis of the world “LHW” e que tem uma tarifa bem alta, em relação aos demais hotéis da região.
Stayed 2 nights in Jan 2024

10/10 Excellent

Flavia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Sergio

Stayed 1 night in Oct 2023

8/10 Good

ALEXIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bacana, mas esperava mais.
Foi boa, mas deixou a desejar, pela expectativa que havia e pelo valor da diária.
Stayed 3 nights in Aug 2023

10/10 Excellent

Willian L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O atendimento é espetacular! Especialmente das atendentes Abril e Guadalupe, nos receberam super bem! Também especial o passeio a cavalo com o guia Danilo, muito atencioso e solicito! Parabéns a toda a equipe em geral!
Stayed 3 nights in Jul 2023
Response from The Vines Team on 19 Jul 2023
Muchas gracias por sus comentarios! Nos alegra mucho que hayan disfrutado de la visita en The Vines y esperamos recibirlos nuevamente.Saludos,The Vines Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estadia no The Vines
Stayed 3 nights in Jul 2023
Response from The Vines Resort & Spa on 19 Jul 2023
Muchas gracias por sus palabras y elegirnos para su estadia!Esperamos vuelva a alojarse con nosotros pronto!Cordialmente

10/10 Excellent

MARIANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superou todas as nossas expectativas
O hotel é incrível. Quarto enorme com uma vista para o lago de tirar o fôlego. Os funcionários são muito cordiais e solicitos. O vinho que deixaram no quarto é maravilhoso!!! O restante Siete Fuegos que fica dentro do hotel é muito bom também, vale a pena jantar por lá. Única sugestão seria incluir alguns itens saudáveis no café da manhã, como algum pão sem glúten, aveia para acompanhar as frutas, etc (apesar de que não prejudicou em nada, rs).
Stayed 3 nights in May 2023
Response from The Vines Resort & Spa on 19 Jul 2023
Muchas gracias por sus comentarios y alojarse con nosotros!Esperamos vuelva a elegirnos pronto!Cordialmente

10/10 Excellent

Marco Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiência completa!
Experiência incrível aos pés da cordilheira dos andes! O hotel tem um pouco de tudo de Mendoza.
Stayed 3 nights in May 2023

6/10 Okay

Christian

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Cobra-se muito caro e a entrega na está à altura. O we de fato e inquestionável, somente a estrutura.
Stayed 3 nights in Aug 2022

10/10 Excellent

Gustavo

Stayed 3 nights in Jul 2022

10/10 Excellent

MARILIA

Stayed 1 night in Jun 2022

8/10 Good

Gustavo

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2022

10/10 Excellent

Pedro H

Stayed 1 night in Jan 2022

10/10 Excellent

Pedro H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Surreal
Hotel maravilhoso, incrível, sensacional!! Eu amei!! Quando vc chega no hotel já te recepcionam com uma taça de vinho produzida nas vinícolas do hotel. O staff é muito atencioso. O quarto é enorme e com uma vista linda e com tecnologia de ponta. O restaurante siete fuegos é muito bom!! Vale muuuuuito a pena!!
Stayed 3 nights in Oct 2019