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Reviews of OYO Hotel Tulsa International Airport

2.5 out of 5
OYO Hotel Tulsa International Airport
1016 North Garnett Road, Tulsa, OK

Reviews

5.2
Rating 10 - Excellent. 63 out of 604 reviews" "
Rating 8 - Good. 132 out of 604 reviews" "
Rating 6 - Okay. 100 out of 604 reviews" "
Rating 4 - Poor. 91 out of 604 reviews" "
Rating 2 - Terrible. 218 out of 604 reviews" "

5.6/10

Cleanliness

6.4/10

Staff & service

3.6/10

Amenities

4.8/10

Property conditions & facilities

3.6/10

Eco-friendliness

Reviews

4/10 Poor

Jermaine

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The place was dirty and a lot of broken things
Stayed 1 night in May 2024

2/10 Terrible

Adam

Disliked: Cleanliness, property conditions & facilities
Gross sheets and towels, all stained or stiff. Could barely sleep. Smoke detector next door beeping all night. Woke up with bug bites on my arms and ankles. Rebooked at another hotel my second night in town, but even just sleeping in my car would have been preferable. Recommend avoiding this place.
Stayed 2 nights in Apr 2024

2/10 Terrible

Zeb

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible property. DO NOT STAY. Our room had dry blood in the bed, puke in the bathtub and staff was super unfriendly and unaccommodating. Plus they require a cash deposit to stay and aren’t willing to give it back even when the room perfect when we left. STAY AWAY
Stayed 4 nights in Apr 2024

2/10 Terrible

Ralph

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service
Stayed 1 night in Apr 2024

2/10 Terrible

Salman

Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad area
Stayed 1 night in Jan 2024

10/10 Excellent

Jerry

Stayed 1 night in Mar 2024

2/10 Terrible

Sarah

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I ended up canceling this stay, the front lobby was awful so run down there want even a handle for the door. The owner had a sign saying you would be charged $50-$250 cash deposit they would be returned after your room was inspected at checkout. I did not have cash, there was no atm and we had to be at the airport at 4am, seriously doubt they would want to inspect my room at 3:30am. I would never suggest this place to anybody. Safety and security where greatly lacking
Stayed 1 night in Mar 2024

2/10 Terrible

Jo

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a bug on the headboard of one bed as it was filthy. The safety door lock was broken.
Stayed 1 night in Feb 2024

2/10 Terrible

Neil

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

4/10 Poor

Raymond

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Maybe the worst place I have stayed. The door was faulty, the air was musty and the furniture didn't seem clean All the towels were stained, The bed didn;t seem fresh.
Stayed 1 night in Mar 2024

2/10 Terrible

Shana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Lisa on 2 May 2024
We are sorry to disappoint you, Shana! We can understand that your stay with us has not been a pleasant one. However, we will definitely strive hard to serve better. Do give us another chance and we will ensure that you would experience the comfort and hospitality we are known for. Hope to welcome you soon :) Regards, Lisa

2/10 Terrible

Mehrnaz

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no closet for extended stay and worst of all, there were bed bugs that I am still fighting with it even after my stay.
Stayed 6 nights in Jan 2024
Response from Lisa on 2 May 2024
We are sorry to hear about your experience, Mehrnaz! Being a visitor, we expect everything is perfect. Do not worry, we have shared the feedback to our relevant team immediately to rectify the issue. We hope to serve you better in the future. Regards, Lisa

2/10 Terrible

Kaycee

Upon arriving after booking on Expedia a day or so prior, I was notified that the only rooms available were smoking rooms. Which was pretty shocking since I did not book a smoking room. Then I was told I could only pay for the deposit with cash. I walked out and found something worth my time.
Stayed 1 night in Jan 2024
Response from Lisa on 2 May 2024
Hi, Kaycee! Thank you for spending your valuable time to rate us. We will surely put in our continuous efforts to improve our services to ensure a better experience in the future. Regards, Lisa

2/10 Terrible

Sabri

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was fine for 40 bucks
Stayed 1 night in Jan 2024
Response from Lisa on 2 May 2024
Hi, Sabri! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Lisa

2/10 Terrible

Dawn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Lisa on 2 May 2024
Hi, Dawn! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Lisa

6/10 Okay

Chris

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cheap, for a reason
The price is good, the place is not. Room was dirty. The remote was taped together, carpets were dirty, the bathroom door know was partially ripped off, the bathroom door itself was duct taped. Not somewhere you’d want your family to stay
Stayed 2 nights in Jan 2024

2/10 Terrible

scott

Disliked: Cleanliness, staff & service, property conditions & facilities
Place was disgusting sheets looked like never been washed. Carpet dirty , front desk person was real rude. Was afraid to sleep in the bed
Stayed 1 night in Jan 2024
Response from Ammy on 2 May 2024
Apologies for the problems you had faced, Scott! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

4/10 Poor

Todd

Stayed 1 night in Jan 2024
Response from Ammy on 2 May 2024
Hi, Todd! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

8/10 Good

Thomas Mitchell

Liked: Staff & service, property conditions & facilities, room comfort
Cheaper in a bad time of America
Good place to stay cheaper . All the things you need; bed, shower and toilet, tv and refer , electricity, heat or cooling, parking. Good enough.
Stayed 2 nights in Jan 2024
Response from Ammy on 2 May 2024
Hi, Thomas! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

4/10 Poor

Tonya

Business traveller
Disliked: Staff & service, property conditions & facilities
Well I wasn't informed about the fifty dollar cash deposit when I booked. Then finally got into the room and the heater quit blowing hot. The carpet was soaking wet from the wall to the other room all the way across my room. You need to inform everyone on the booking page about that cash deposit! Not in the fine print. They wouldn't let me use my card for it and that was a MAJOR problem.
Stayed 1 night in Jan 2024
Response from Ammy on 2 May 2024
Apologies for the problems you had faced, Tonya! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

4/10 Poor

Clifford

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Ammy on 2 May 2024
Hi, Clifford! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

2/10 Terrible

Delou

Disliked: Staff & service, property conditions & facilities
Horrible
Stayed 1 night in Jan 2024
Response from Ammy on 2 May 2024
Hi, Delou! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.

10/10 Excellent

Thomas Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good times
Depend on what a person likes; no thills hotel and everything's worked. Heat , refer, great tv, shower ok
Stayed 4 nights in Dec 2023
Response from Ammy on 2 May 2024
Hi, Thomas! Thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Tim.

2/10 Terrible

Md Najmus

Disliked: Cleanliness, property conditions & facilities
There wasn’t any running water in the shower,
Response from Ammy on 2 May 2024
Apologies for the problems you had faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

2/10 Terrible

Todd

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty, un-maintained, roaches even in my bed, t-bar ceiling in bathroom rusted,staind, gross. This place doesn't even try! Broken hardware on entry door. Staff was ok but be warned "stay away".
Stayed 1 night in Dec 2023
Response from Ammy on 2 May 2024
Hi, Todd! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim.

2/10 Terrible

Logan

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Roaches paradise.
Stayed 8 nights in Dec 2023
Response from Ammy on 3 May 2024
Hi, Logan! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities
It’s somewhere you don’t want to stay they have bed bugs and roaches and it stinks and they clean the rooms at all
Stayed 1 night in Dec 2023
Response from Ammy on 3 May 2024
Hi, Michelle! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.

2/10 Terrible

Thurman

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible hotel!!
Bed bugs, roaches. Horrible hotel!!!
Stayed 3 nights in Dec 2023
Response from Ammy on 3 May 2024
Hi, Thurman! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

2/10 Terrible

Theodore

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They have roaches
The heat didnt work in my room so I had a hard time trying to sleep. At 4:10am the smoke detector started beeping and woke me. I went downstairs to tell the counter receptionist. He informed me that the battery was going dead. He instrmento go back to my room and disconnect it. When I went back to the room and disconnected the smoke detector roaches came pouring out of it and the wall. Gross. I immediately grasped my things and left. When I informed the receptionist of the discovery he was passive, almost upset that I brought it up. I also alerted him of the broken heater in the room. He said he would inform the boss in the morning.
Stayed 1 night in Dec 2023
Response from Ammy on 3 May 2024
Hi, Theodore! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Noah.

2/10 Terrible

jeannette

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Walked in the doors, no one at the desk after I called for someone 3 times, I left...The front office was disgusting and I could only imagine what the rooms looked like.. The office reeked of pot smoke..
Stayed 1 night in Nov 2023
Response from Joey on 22 Jan 2024
Sorry for the unpleasant experience you had with us, Jeannette! Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be a memorable one. Regards, Joey

2/10 Terrible

Israel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023
Response from Barbara on 9 Dec 2023
Hello, Israel! We are sorry for the trouble caused. Your feedback has been duly noted and we will continue to make every effort to ensure more enhanced service. Regards, Barbara

2/10 Terrible

Fidel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Barbara on 9 Dec 2023
Sorry for the unpleasant experience you had with us. Fidel! Thank you for notifying us and we will surely be working for the better guest experience. Regards, Barbara

2/10 Terrible

Walter

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Door was broken, tub had hair in it, bugs in the bathroom, ceiling tiles caving in the bathroom, $50 cash deposit required but ATM broken. They refuse to refund my money for cancellation of my second night.
Stayed 2 nights in Nov 2023

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Half of the bathroom door of room 216 was missing. I know I was cutting cost by staying there but I will stay at the best western across the freeway next time.
Stayed 1 night in Nov 2023

2/10 Terrible

Shauna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ceiling falling in, roaches, filthy, mold in bathroom,
Stayed 3 nights in Oct 2023

2/10 Terrible

Leslie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There were bugs and cockroaches in our room. We kept all our belongings in our car, and ran the next morning. There were also a lot of homeless around. I would not recommend this property to anyone!
Stayed 1 night in Oct 2023

2/10 Terrible

Luis

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible service
Stayed 1 night in Oct 2023

2/10 Terrible

Christopher, Hondo

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
The place is a dump, not so much as coffee in the morning and the desk clerk was not professional
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No service
There was absolutely no service. According to management, they don’t have enough towels. So if you do t turn your towels in to be washed, you will not have towels for the evening. Also housekeeping only worked from 10-3. So if you weren’t there, you were out of luck.
Stayed 4 nights in Oct 2023

2/10 Terrible

Sacha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roaches and poorly kept
Very very dirty and poorly maintained property. Only stay here if you are roughing it and literally have no other choice. Bathroom door was literally falling off the hinges. Housing keeping came once over the span of a week. Roaches and bugs everywhere. Do not recommend.
Stayed 7 nights in Oct 2023

8/10 Good

Heather

Travelled with group
Liked: Cleanliness, staff & service
I am rating this hotel for what it is…an inexpensive hotel! I see these terrible ratings and most of the things I have read go for most mid to low-end hotels. It is not in the best area..so stay in after dark. If any crazy stuff happens, call the pd. If you would like me to recommend a couple really great hotels, I would be happy to. You will just need about 250 more dollars. $200 for the hotel and my $50 tip. Lol. Bottom line… if you want a decent place to rest your head for the night.. you found it! If you want a place to stay where you find everything wrong that you can… this is not your place. Oh… and be nice to the staff. They reciprocate how they are treated! Think about that! People act towards you how they see you act towards them! So be nice!!
Stayed 2 nights in Oct 2023

4/10 Poor

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

KEVIN

Disliked: Cleanliness, staff & service, property conditions & facilities
My nonsmokeing stunk
Stayed 1 night in Sep 2023
Response from Eva on 13 Oct 2023
Hi, Kevin! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Eva

2/10 Terrible

Dave

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a booking through Expedia and the guy at the front desk (owner) kept telling me he had no book for a Dave M——. I showed him my confirmation # “no no booking under that name”. So he says he has a room for $20 more. I persisted about my reservation. Finally he asks me to spell my name and because my license says “David” rather than “Dave” he wasn’t going to accept that name difference from Expedia to my drivers license. The owner is a total assh*le don’t stay here unless you feel like strangling someone. No shower curtain, cigarette burns all over and we found blood under out sheet that was under the one we slept on. Drug infested crap hole is all this hotel is.
Stayed 1 night in Sep 2023
Response from Eva on 13 Oct 2023
Hi, Dave! We regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Eva

2/10 Terrible

Kayleigh

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THEY NEVER HAVE HOUSEKEEPING DAILY! THERE ARE ROACHES, THIER CUSTOMER SERVICE IS HORRIBLE!! MY BROTHER HAS BEEN STAYING FOR ALMOST A MONTH AND HE HASNT HAD CLEAN BEDDING OR TOILETRIES SINCE HES BEEN HERE!! ALSO THEY REFUSE TO FIX THE BATHROOM LIGHT SO WE HAVE BEEN SHOWERING IN THE DARK!!!!
Response from Ammy on 3 May 2024
Hi, Kayleigh! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.

2/10 Terrible

Timothy

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Tim on 11 Sept 2023
Apologies for the problems you had faced, Timothy! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim

2/10 Terrible

Paul

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you long for an experience worst then living at the county dump then this is the place. Must pay in full at booking then when arrive they want $100 cash deposit.
Response from Eva on 11 Sept 2023
Sorry for the hassle you faced, Paul! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Eva

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a complete poop hole. Holes in the walls, holes in ceiling, roaches on the walls, carpet stuck to your feet. Linen had blood stains on it. Avoid this place at all cost. Staff was rude as well and absolutely no help. There was no other options in the area due to Rocklahoma venue.I have pictures for proof.
Response from Tim on 11 Sept 2023
We are sorry the stay turned out to be an average one, Michael! We have checked the reviews and the problems within our services that have bothered you and we are working on it. Just take this as an off-case, this is certainly not how we treat our guests. Hope to get another chance soon so that we can make things up for you with an awesome stay ahead. Regards, Tim

2/10 Terrible

David

This pace looked nothing like in the picture there was no shower curtain and the tv was smashed in the was holes in the walls and stab marks on the bathroom door this is a really bad place to stay there was crackheads all over the place and one was trying to look in my window would never stay there again I checked out after one night and lost my money I paid for a week don’t stay here
Stayed 6 nights in Aug 2023
Response from Eva on 11 Sept 2023
Hi, David! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Eva