I have never complained about a motel room before, but this one was off the charts bad. Room we booked had bugs in the bed. Manager was rude and condescending. Tried to tell us that the little hard bug shells between the sheets were normal and flew in the door when they cleaned. Also tried to pass about 20 of them off as "black lint". Got another, smaller, room. The floor looked like it hadn't been vacuumed in months! It was absolutely filthy with a cigarette butt and leaves under the desk. Manager said that the room was clean when she rented it to us and all the filth must have happened while we were there. (Neither of us have ever smoked!) Refused to rectify the situation and told us "I'll have to think about it". She basically accused us of causing the entire carpet to be covered with junk and placing the cigarette butt under the desk!!!!! Worst motel and manager ever.