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Reviews of Quality Inn Tucumcari

2.5 out of 5
Quality Inn Tucumcari
3716 E. Tucumcari Blvd, Tucumcari, NM

Reviews

7.0

Good

Rating 10 - Excellent. 291 out of 1006 reviews" "
Rating 8 - Good. 314 out of 1006 reviews" "
Rating 6 - Okay. 149 out of 1006 reviews" "
Rating 4 - Poor. 99 out of 1006 reviews" "
Rating 2 - Terrible. 153 out of 1006 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Carmecely

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The housekeeper knocked and opened our door at 9 am while we were still asleep. The glass wall has a hole and big crack. The ac woke us up every hour it gets very loud.,I complained to the receptionist during checkout and she didn’t even apologized. It was not a restful stay for us . The bed frame was so loud when you accidentally hit it every time you get to bed.
Stayed 1 night in Mar 2024

6/10 Okay

Nikos

Travelled with family and small children
Liked: Amenities
There was no smoke detector (it was taken apart or broken and put in a drawer), there was an old room key and last person's trash in the nightstand drawer, and the top lock was loose that if hit hard enough the door could be opened.
Stayed 1 night in Mar 2024

4/10 Poor

Bradley

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm not even a clean freak or picky, but this bathroom was disgusting. There were hairs and muddy foot prints on the floor. I've stayed here in the past and it wasn't this bad, but will not return. Has really gone downhill.
Stayed 1 night in Mar 2024

8/10 Good

Brian

Travelled with partner
A very nice clean property. Facility clean and spacious. Staff helpful…
Stayed 1 night in Mar 2024

8/10 Good

Michael, Prescott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Bobbi

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This place was FILTHY DIRTY!!! BLOOD ALL OVER THE CURTAINS. YOU COULDN'T EVEN SHOWER IT WAS ABSOLUTELY GROSS!!!
Stayed 1 night in Mar 2024

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta muy susio la gerente no qeria aseptar el pasaporte como identificions. No lo recomie do
Stayed 1 night in Mar 2024

10/10 Excellent

Mansour

Liked: Cleanliness, staff & service, property conditions & facilities
Fast and friendly service
Stayed 1 night in Mar 2024

4/10 Poor

Kelley

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Roof was not clean. Stayed here two times with same conditions. Will not stay again.

10/10 Excellent

violet

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

8/10 Good

Gerald

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Right by the highway so it was easy to continue our journey. Hot breakfast in the morning.
Stayed 1 night in Feb 2024

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and updated. Slept very well!!
Stayed 1 night in Feb 2024

6/10 Okay

Yaokun

Stayed 1 night in Jan 2024

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Kathryn

Travelled with family
Old, but serviceable. Easy off and on access to Highway 40.
Stayed 1 night in Jan 2024

10/10 Excellent

Jerol

Travelled with family
Liked: Cleanliness, staff & service
The clerk at the front desk was the nicest, sweetest person! Thank you Kendall!
Stayed 1 night in Jan 2024

2/10 Terrible

Teja

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Carpet is old and dirty, bedsheets and towels are filthy. Bathroom sink smells like seaweed.
Stayed 1 night in Jan 2024

10/10 Excellent

Bruce

Liked: Cleanliness
Stayed 1 night in Jan 2024

8/10 Good

MARCEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Ricardo

Stayed 1 night in Jan 2024

4/10 Poor

Stuart

Disliked: Cleanliness, staff & service, property conditions & facilities
They didn’t show I had two rooms at. Heck in. The rooms are dirty
Stayed 1 night in Jan 2024

10/10 Excellent

Riana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

William

Travelled with family
Liked: Staff & service
Location, location, location!!!
Stayed 1 night in Jan 2024

2/10 Terrible

Thomas

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never been yelled at by staff before trying to check in
Stayed 1 night in Jan 2024

4/10 Poor

Janet

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Was given a room where shower control was under maintenance. Second room, carpet had not been vacuumed.
Stayed 1 night in Jan 2024

8/10 Good

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The eggs and sausage for breakfast were cold. This really disappointed us because when we stayed the month before the breakfast was great.
Stayed 1 night in Dec 2023

6/10 Okay

Michael P

Travelled with family, Travelled with pets
Liked: Staff & service
Check in was somewhat slow, and property is older with wear.
Stayed 1 night in Dec 2023

2/10 Terrible

Linda

Disliked: Cleanliness, staff & service, property conditions & facilities
I have never complained about a motel room before, but this one was off the charts bad. Room we booked had bugs in the bed. Manager was rude and condescending. Tried to tell us that the little hard bug shells between the sheets were normal and flew in the door when they cleaned. Also tried to pass about 20 of them off as "black lint". Got another, smaller, room. The floor looked like it hadn't been vacuumed in months! It was absolutely filthy with a cigarette butt and leaves under the desk. Manager said that the room was clean when she rented it to us and all the filth must have happened while we were there. (Neither of us have ever smoked!) Refused to rectify the situation and told us "I'll have to think about it". She basically accused us of causing the entire carpet to be covered with junk and placing the cigarette butt under the desk!!!!! Worst motel and manager ever.
Stayed 1 night in Dec 2023

10/10 Excellent

Jeffrey

Stayed 1 night in Dec 2023

8/10 Good

Marianne

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Shanping, Vero Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay there like stay at home.
Stayed 1 night in Dec 2023

8/10 Good

Rebecca

Travelled with partner
Liked: Property conditions & facilities
It was much better than the last time we stayed there.
Stayed 1 night in Dec 2023

6/10 Okay

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The evening staff were wonderful, the morning staff were unfriendly and rude. The coffee maker in the room was dirty.
Stayed 1 night in Dec 2023

10/10 Excellent

James

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Chris

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Dec 2023

2/10 Terrible

Carlos

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Room was not cleaned before check in all the cabinets were sticky found blood on the 2nd bed on the sheets 3 separate spots also was a lit off cigarette bud in the cabinet . Dead grasshopper next to bathroom sink the floors looked like they have not been vacuumed in days . Toilet flusher had some type of stain looking like feces I took pictures and videos of everything I even wiped the cabinet tops myself cause I couldn’t put anything on it without my stuff getting sticky… It was the only smoking room available in the hotel which is what I paid for and there was no other smoking rooms available so sadly I stood the night . Thankfully at least one bed looked clean Don’t think I’ll ever be coming back to this hotel again . CLEANING SERVICE NEEDS TO DO THEIR JOB ! also rear building has cracks all over floor / pillars & walls building Needs Some TLC
Stayed 1 night in Dec 2023

8/10 Good

Sara

Travelled with family, Travelled with pets
Liked: Staff & service, property conditions & facilities
In the middle of nowhere , no shopping
Stayed 1 night in Dec 2023

10/10 Excellent

Donald

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The room was clean, the bed comfortable, the staff friendly and the breakfast was great. Just what we needed for the 1 night stay.
Stayed 1 night in Dec 2023

6/10 Okay

Pamela

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Gi

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No fan in the bathroom. Not very accommodating to disabled persons.
Stayed 1 night in Nov 2023

2/10 Terrible

Katlynn

Stayed 1 night in Nov 2023

6/10 Okay

Tony, Big Water

Travelled with family
Disliked: Property conditions & facilities
This vintage property just needs some up keep to make it schick again. Great value for the dollar! Definitely a bargain for a quick rest and hit the road. But multiple nights is a no. Get more updates on the grounds. Tidy up the bathrooms and you got a winner.

8/10 Good

Derrik, San Tan Valley

Travelled with pets
Liked: Cleanliness, staff & service
Dog area has a lot of stickers. Other than that a really nice Hotel!!
Stayed 1 night in Nov 2023

10/10 Excellent

Deborah

Stayed 1 night in Nov 2023

2/10 Terrible

Brittany

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Front desk was very nice at check in but the room was horrible. Everything was dirty, dusty, and smelled bad. The vents were disgusting and the shower was rusted and yellow. The TV remote was sticky and the fridge was not cleaned out. We also seen multiple bugs.
Stayed 1 night in Nov 2023

8/10 Good

Dale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Nathan

Travelled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
The frist room they gave me wasn’t clean yet but they did give me other room kind of fast
Stayed 1 night in Nov 2023

8/10 Good

Stacy

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023