Trece Martires Holidays from NZ$3,483

Not worth the money at all. Super old room, not even a refrigerator. In need of a renovation badly. I’d expect the room I was in to be $25 a night not $100 a night. The only good thing I can say is that the water was hot. The way the room looked, you’d think it wouldn’t even have hot water. And the bed was sturdy, just trying to say something positive.

The location of the hotel was not ideal. It is hidden in the back of the property and a multi-level car parking area is under construction. It is not ideal for walking around the city because of its remote location.

Excellent staff and cleanliness. Tasty and huge portioned breakfast. Just need better water temperature control in the shower as water gets either too hot or too cold without changing the shower knob position.

Sorry to say but the family room is so depressing, poor light, bathroom door has molds, cracked walls. Towels has stain, dirty white color, face towels or wash cloth will be provided upon request. You can tell that the wash cloth are over used. Reception lady is not helpful upon checking in. I told her that my dad is blind and requested if they can change the 2 rooms to be closed each other so I can watch my parents, she did not even escalated to her subordinate if they could help me with my request Her reason was “ we are Expecting a lot of group checking in” did not even give me an option. Can’t recommend this hotel to my families and friends. Breakfast is good. Parking is accessible in front of the hotel for handicapped people. Hopefully they will improve the bathrooms. Like me I am so meticulous if we are talking about the cleanliness mostly the bathroom.

Breakfast was superb, staff are fantastic location is great and properly is clean.