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"Great staff"

"Staff was exceptional. Room was clean and spacious. Location was perfect for accessing the Christmas Market and Hot Springs/Spa. No restaurant on site, but gave us a coupon to use at a very nice and affordable one next door. "

"Yes"

"This time, we couldn't be accommodated in this property due to the fact we had forgotten one photo ID. We understood that'. The receptionist perfectly explained the rules. The refund was processed by the booking company. That's fine. The strange experience was in the restaurant we used before heading back home. The tip was rounded up much higher we mentioned. It was bizarre. After calling the hotel's restaurant first we heard we need to come back to do refund difference through the terminal which was rather inconvenient while we just returned back home. Fortunately, quite promptly, the restaurant manager called us back and mentioned that all had been fixed. It was a very unfortunate stay for us this time comparing to our very first visit in this hotel last year. I am aure that next time we will be able to enjoy this hotel facilities fully again. Thank you "

"Over the years we have stayed in The Clarion many times and always found the staff to be extremely helpful."

"Great place! Always stay here when in Zatec! Recommended!"

"Good breakfast. "

"Outstanding, clean and staff were fantastic. "

"Convenient rooms, comfortable beds "